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ezeeCRM
Cos'è ezeeCRM?
BusinessEzee è stata fondata come azienda di software in India. L'azienda si pone l'obiettivo di fornire soluzioni software convenienti e avanzate per le organizzazioni di piccole, medie e grandi dimensioni in tutto il mondo. L'area su cui si concentra principalmente il servizio riguarda CRM, HRMS, POS, ChatBot, E-Commerce e aiuta ad automatizzare e semplificare le attività commerciali come l'automazione delle vendite, del marketing e del supporto in modo molto efficace.
Chi utilizza ezeeCRM?
ezeeCRM può essere implementato per qualsiasi attività commerciale che desideri automatizzare le vendite, il marketing, l'assistenza, le vendite e i servizi esterni. Può essere utilizzato in tutto il settore verticale.
Hai dubbi su ezeeCRM?
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ezeeCRM
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Recensioni su ezeeCRM
Delightful, Useful, Rough Service
Aspetti positivi:
iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.
Aspetti negativi:
The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.
Risposta di BusinessEzee
7 anni fa
Thanks for the Kind response David.
Effective Usage
Commenti: Friendly to handel
Aspetti positivi:
Ease to Use and keep records of tickets and customer
Aspetti negativi:
Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,
Risposta di BusinessEzee
5 anni fa
Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!
Nothing is extraordinary--CRM
Aspetti positivi:
Nothing as such. Even your software lacks in many basic features.
Aspetti negativi:
This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.
Risposta di BusinessEzee
5 anni fa
Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!
iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.
Commenti: Increased productivity of employees which results in better customer satisfaction and more revenue.
Aspetti positivi:
First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.
Aspetti negativi:
Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.
Risposta di BusinessEzee
8 anni fa
Thank you for the Kind feedback!
Very customisable CRM.
Aspetti positivi:
Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.
Aspetti negativi:
Not available as an app for when out of the office, other than that all was good and no other cons to list.
Risposta di BusinessEzee
5 anni fa
Sorry for the delay in responding and thank you for the kind review, also the Mobile application is now available, kindly contact our support team they will assist you with the application, thanks!
Ti
Commenti: Good,
Aspetti positivi:
Attendees and punctuality, or time saving
Aspetti negativi:
Bugs, must requires iPhone app, or location tracking
Risposta di BusinessEzee
5 anni fa
Hi Ajay, Thanks for the honest review, will certainly look into the cons you mentioned and we are working on iPhone version of the application. Thanks!
CRM
Aspetti positivi:
Leads sorted and maintained at one place
Aspetti negativi:
Not user friendly and excel comes more handy sometimes
the more details, the better.
Aspetti positivi:
Campaigns : Its very easy track to customer
Aspetti negativi:
Customer : Its very easy search customer
Risposta di BusinessEzee
5 anni fa
Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!
Review
Commenti: god
Aspetti positivi:
ease of access Planning friendly updates
Aspetti negativi:
Not much Search options only we cant search immediately.
Ease of work
Commenti: Overall the experience is really good. its very easy to use and easy to understand.
Aspetti positivi:
The Quotation and invoice format, also the reminders that we use for leads
Aspetti negativi:
adding products in the quotation is quite difficult.
Risposta di BusinessEzee
5 anni fa
Hi Aishwarya, thanks for the fare feedback, will ask our Support team to get in touch with you on your concern you mentioned in (Cons) for the difficulties in adding the product. Thanks, Rajendra
Good software for management in a team
Commenti: We are getting leads to work and update on a regular basis.
Aspetti positivi:
It's full of various functions which is very much handy in daily work. Easy to use and understand.
Aspetti negativi:
Interface is a bit old. No customization of interface
Risposta di BusinessEzee
5 anni fa
Hi Ashish, Thanks for the feedback, yes we are working on the interface/UI, soon you will get an update with the upgraded UI. Thanks!
Feedback
Commenti:
the experience is good.
support excellent
Aspetti positivi:
Good software customized as our workflow
Aspetti negativi:
look and feel needs to be improved lags speed ease of operation needs to be improved
Risposta di BusinessEzee
5 anni fa
Hi Vishal, Thanks for the fare feedback, will surely be working on UI level improvements and release as update. Thanks!
Provide Purchase Order
Commenti: Reminder facilities very good.
Aspetti positivi:
Reminder facilites and searching facilities
Aspetti negativi:
Purchase Order we can't make in this software
Risposta di BusinessEzee
5 anni fa
Hi Surya, Thanks for the kind feedback, will certainly try to add PO module in future and provide you the same. Thanks!
