EC Pro

"our first venture into on line booking"

Commenti: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Vantaggi: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Inconvenienti: It's different to our previous booking system!!

"Great software and customer service"

Commenti: EC Pro has completely changed the running of our business - it allows us to organise everything from bookings, care and record keeping to staff management all from one place. It is very straight forward to use and has saved hours of admin time every week, that can now be used to further develop and grow the business.

Vantaggi: EC Pro is a fantastic piece of software - it does everything we possibly need it to and makes the day to day running of our business so much easier than it was before. From getting the booking system up and running, to all the record keeping and livery aspects the software offers, the team at EC pro have been friendly, professional and have worked hard to ensure all our needs have been met by this software.

Inconvenienti: Getting the system up and running took quite a while - however it was definitley worth taking the time to get everything in place and the system personalised to our business. In doing so we have had hardly any teething problems and the system has intergrated with our business faultlessly.

"Nothing like this software existing on the market. No more missed telephone calls and bookings!"

Vantaggi: •your business will be open for bookings 24hours / 7 days a week
•a website and mobile app that will manage your riding lesson bookings, staff, horses and customers
•reduce admin
•ease of use
•constant upgrades
•helping you to stay organised
•saved you time and money
•great customer service
•problem solving

Inconvenienti: N/A

"Bryerley Springs"

Commenti: ECPro is a great asset to the business and makes it easier to manage several aspects of our business in one

Vantaggi: Features, easy to use once learned, lesson bookings

Inconvenienti: Bugs - occasionally things go wrong (to be expected?)

"ECPro for running our riding school"

Commenti: [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] provide amazing customer service and support in helping us use their software.

Vantaggi: Easy for clients to use
Helps us to provide most of the information needed for our riding school inspections
Keeps everything in one place
Comes with a lovely looking website

Inconvenienti: There are some functions that take a while to get used to , it could perhaps be laid out more clearly from an administrators point of view