Chi utilizza EC Pro?

The perfect all round comprehensive solution for Riding Schools, Livery Yards & Equestrian Centres

Cos'è EC Pro?

A system which includes a website and mobile app that will manage your bookings, staff, horses and customers.

Dettagli su EC Pro

EC Pro

https://www.ecpro.co.uk

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Panoramica dei prezzi di EC Pro

EC Pro non dispone di un piano gratuito ma offre una versione di prova gratuita.


Versione gratuita

No

Prova gratuita

Implementazione e assistenza di EC Pro

Assistenza

  • Orario lavorativo
  • Online

Implementazione

  • Cloud, SaaS, Web
  • Dispositivi mobili - iOS nativo
  • Dispositivi mobili - Android nativo

Formazione

  • Di persona
  • Live Online
  • Webinar
  • Documentazione

Caratteristiche di EC Pro

  • Banca dati cliente
  • Banca dati equini
  • Cartelle cliniche
  • Dichiarazione dei redditi
  • Fatturazione e contabilizzazione
  • Gestione dei feed di dati
  • Gestione di allevamenti
  • Registro dati equini
  • Tracciabilità delle spese

Visualizza l'elenco completo di Software per la gestione dei centri ippici

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Recensioni su EC Pro

Leggi tutte le recensioni

Valutazione complessiva

4,9/5

Punteggio medio

Facilità d'uso 4,4
Servizio clienti 5
Caratteristiche 4,6
Rapporto qualità-prezzo 4,8

Valuta il software

Condividi la tua esperienza con altri acquirenti.

Scrivi una recensione!
Louise F.
Marketing & Events Manager
Sport, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    Nessuna recensione
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 20/5/2020

"The Future of Equestrian Centre Management"

Commenti: The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government guidelines. The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be! [SENSITIVE CONTENT HIDDEN] and the team are ALWAYS a phone call away and are proactive in providing support and guidance to help the system fit smoothly into your business. Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one! We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so. We have known for a while that riding schools especially are a bit 'behind the times' compared to other leisure businesses and we didn't want that for our centre. It may be a bit daunting but we embraced the opportunity to bring our centre into the 21st century with the help of EC Pro and it has been a positive and rewarding move for us all.

Vantaggi: The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before. The biggest benefit of this is that all our team can access this information if necessary, no need for missed notes or reminders in the paper diary we can simply communicate via the system easily and quickly. Also, the staff management side of the system will be revolutionary to out centre. Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Inconvenienti: At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Risposta del fornitore

da EC Pro il giorno 27/5/2020

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

  • Fonte della recensione 
  • Data della recensione: 20/5/2020
Caroline C.
Riding School Proprietor
Tempo libero, viaggi e turismo, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 14/1/2020

"our first venture into on line booking"

Commenti: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Vantaggi: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Inconvenienti: It's different to our previous booking system!!

Risposta del fornitore

da EC Pro il giorno 16/1/2020

Thank you so much for your review, we really are pleased you chose EC Pro and look forward to working with you for many years to come

  • Fonte della recensione 
  • Data della recensione: 14/1/2020
Julia C.
Proprietor
Tempo libero, viaggi e turismo, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 15/1/2021

"EC Pro"

Commenti: Good, lots of great features such as online rider registration and vouchers saving time and money and easier to keep track .

Vantaggi: It allows me to get out of the office ! Cash flow has improved and it has simplified admin tasks for our business , our customers like it as well as they manage their own bookings which has been particularly beneficial during this difficult year .

Inconvenienti: Was a little complicated to set up and customise for our specific business needs especially for a technophobe like me but support from EC pro has been excellent ! Some customers do find it complicated .

  • Fonte della recensione 
  • Data della recensione: 15/1/2021
Trudy N.
Partner
Sport, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 11/11/2020

"From a non computer person"

Commenti: They supply great back up for this product, and they have helped me so much in learning to do the different things on the system.

Vantaggi: The booking system is very good, as are other features when I get used to using them

Inconvenienti: I am still learning all the features so can’t say I have found anything I least like yet.

Risposta del fornitore

da EC Pro il giorno 12/11/2020

Thank you so much for the review!

  • Fonte della recensione 
  • Data della recensione: 11/11/2020
Matt C.
Owner
Sport, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 26/2/2020

"Great software and customer service"

Commenti: EC Pro has completely changed the running of our business - it allows us to organise everything from bookings, care and record keeping to staff management all from one place. It is very straight forward to use and has saved hours of admin time every week, that can now be used to further develop and grow the business.

Vantaggi: EC Pro is a fantastic piece of software - it does everything we possibly need it to and makes the day to day running of our business so much easier than it was before. From getting the booking system up and running, to all the record keeping and livery aspects the software offers, the team at EC pro have been friendly, professional and have worked hard to ensure all our needs have been met by this software.

Inconvenienti: Getting the system up and running took quite a while - however it was definitley worth taking the time to get everything in place and the system personalised to our business. In doing so we have had hardly any teething problems and the system has intergrated with our business faultlessly.

Risposta del fornitore

da EC Pro il giorno 2/3/2020

Thank you so much for the great review. We are so happy that you are finding EC Pro easy to use and that it is helping you to manage and grow your business.

  • Fonte della recensione 
  • Data della recensione: 26/2/2020