SubscriptionFlow

Amazing experience with their billing features.

Commenti: Have a great experience with SubscriptionFlow team, they were very helpful in setting up the system!

Aspetti positivi:

It’s compatibility with Stripe and ease of use.

Aspetti negativi:

Feature Documentation requires more work.

Subscription Billing / Recurring Invoice Tool

Commenti: Powerful tool once configured and running properly.

Aspetti positivi:

Offered custom features not available with other options. Automated Invoicing, billing, payment dunning for recurring invoices.

Aspetti negativi:

Took a while to get setup and running. Not a self setup experience. Some features can only be enabled by support.

Hundreds of hours wasted - buyer beware

Commenti: When I demo'd the product they said they could do everything I needed. With time it became obvious that they could not deliver. We invested
hundreds of hours trying to get the solution to work. In the end we admitted defeat and went to Maxio. So a really awful experience overall.

Aspetti positivi:

The api that linked HubSpot to SubscriptionFlow and then SubscriptionFlow to Quickbooks online (QBO) was very good. We could change customer data in HubSpot and this would automatically flow to SubscriptionFlow to QBO

Aspetti negativi:

We could not get the system to work satisfactorily for our billing profile. We bill quarterly in advance and we issue the invoice on the 1st of the month proceeding the billing period. SF just did not have the flexibility to do this. We ended up manually importing invoices into QBO at the end of every billing run as we could not get SF to work. The team at SF was always promising they would issue a fix but when it came it was half baked and not fit for purpose. It was not possible to raise a credit note and assign it to a billing period. Credit notes could not be synced to QBO. We also identified a ton of bugs that took ages to be fixed. We move to a premium support package because we were desperate to get our billing issues fixed. This promised a response within 1 hour. Often it would be 4 days plus before getting an answer.

SubscriptionFlow is for complex membership subscription type business

Commenti: Positive experience in using SF for more than a year now.

Aspetti positivi:

We have a complex membership plan and the SF development team went far and beyond to accommodate all our integration and technical requirements.

Aspetti negativi:

UI/UX of the dashboard doesn't seem so intuitive but working just fine to filter search. Needs more improvement.

Onboarding with SubscriptionFlow and Using this new Product

Commenti: I am so happy with our onboarding process. It's really above and beyond.

Aspetti positivi:

I like how customizable it is. We've been working with SF on getting our quarterly print magazine subscriptions uploaded and flowing smoothly. New customers can order everything easily.

Aspetti negativi:

Right now our quarterly timetable seems to be something SF hasn't dealt with when it comes to renewals. But I can't say enough good things about their willingness to work through all our custom issues.

Great service that can help your business grow!

Commenti: Great!

Aspetti positivi:

SubscriptionFlow is a very efficient service for you business. Collection Flow really helps us to manage our subscriptions if they were failed to process. The calendar option with schedule of invoices from our customers makes the life much easier. You have everything you need to effectively manage your business. The analytics provided by SubscriptionFlow gives you the opportunity to better understand your customer segments.

Aspetti negativi:

If they can add more documentation to their software it could be helpful.

Full control over the Subscription Life Cycle

Aspetti positivi:

What I like the most about this software is customer portal to manage subscriptions, payment methods and seeing invoices within application!

Aspetti negativi:

There is not much to dislike about this software.

Amazing service!!! Above and beyond service! Best Provider ever!!!!

Aspetti positivi:

SubscriptionFlow has combined automation and flexibility in one place for us. We were able to test with different pricing plans, and discover which subscription plans worked best for us. Working with SubscriptionFlow has been a pleasure as it has an intuitive UI and easy management. Every time you wonder if you can do it in SubscriptionFlow, you will be met with surprise. We have streamlined all of our billing processes and set up multiple payments gateways with ease.

Aspetti negativi:

Due to breadth and depth of features offered by this platform, it took us sometime to explore all features. So if they invest more on tutorials and training then it would really be helpful .

Great experience and Futuristic flexible

Commenti: It has professional outlook and very user friendly experience.

Aspetti positivi:

The best thing about SubscriptionFlow is it's customization flexibility to cater for individual client needs. SubscriptionFlow pleasantly surprised me with the level of automation it can provide– one can pretty much set up any notifications and automations; and one can write custom workflows within the framework. It is and will be a game changer for start-ups wanting to start their businesses fairly quickly. It allows easy automation of financials and visual management of customers. Use of AI and data analytics gives SubscriptionFlow edge over its competitors and helps clients adapt and automate accordingly.

Aspetti negativi:

I would advise them to prepare help videos in writing custom workflows especially for those who do not know Javascript. But I think their assumption is if you are using this advance feature you are already an advance user and well verse with Java Script! However, targeting beginners also will benefit them.

Practical and easy to use

Aspetti positivi:

Very user friendly system with clear and useful items.

Aspetti negativi:

Nothing to mention, it seems to work smoothly so far.

Subscription Flow

Commenti: The software is powerful but nuanced. It has an efficient dashboard for reconiliation compared to ChargeBee. Although, It doesn't do some of the things accounting software needs to do well (ex: credit memo) but some competing products like ChargeBee don't either

Aspetti positivi:

Powerful subscription automations Feature requests are considered and responded to option to charge cc or ach processing fees

Aspetti negativi:

Lack of technical support mediocre quality control in implementation mediocre quality conrol of new feature releases

Experiencia con SubscriptionFlow

Commenti: SubscriptionFlow da la posibilidad de personalización, analytics entre otras buenas herramientas.

Aspetti positivi:

Cuenta con opciones de personalización, analytics, conocimientos, entre otras útiles herramientas.

Aspetti negativi:

Sería bueno que mejoraran la interfaz, ósea la actualicen y modernicen un poco.

Mi revisión de SubscriptionFlow

Commenti: En SubscriptionFlow puedes automatizar la facturación, es fácil de navegar, rápido de configurar y luego que inicias cada vez se te ara más sencillo todo.

Aspetti positivi:

Me gusta que sea fácil de navegar, además de la rapidez con que se puede configurar y mantener en el tiempo.

Aspetti negativi:

Al inicio te puedes sentir confundido por su interfaz, pero luego se te ara muy fácil.

Easy, engaging and Intuitive!

Commenti: Superior!

Aspetti positivi:

The intuitive functionality and ease of use plus the unparalleled customer service.

Aspetti negativi:

The product does not have a sandbox for testing independently. However, their team is so good that I do not need to waist administrator dollars as they handle everything for me.

This is what we needed

Commenti: The SubscriptionFlow people have been phenomenal at building exacyly what we need, even when we don't know quite what that is.

Aspetti positivi:

Our subscriptions plans are very complicated, and SubscriptionFlow has the capacity to keep track of all the data we need to manage. The SubscriptionFlow team could customize our data exactly as we neede to have it.

Aspetti negativi:

I edit words and pictures. Suddenly being asked by my organization to keep track of subscriptions moved me into a database area where I have no experience or skill. SubscriptionFlow was harder for me to grasp because I don't know many of the business/invoicing/subscription/database terms that are built into the software.

Rave reviews!

Commenti: Very happy with it. Still on a learning curve because it's a new purchase. Want to shout out [sensitive content hidden] and his crew for making this a very easy software to adopt and use.

Aspetti positivi:

Very easy platform to use. Use this for subscription management and it's great.

Aspetti negativi:

[sensitive content hidden] and his team make sure that ANY issues are dealt with expeditiously. No downside!

Subscription Lifecycle Management Made Easy

Commenti: As a marketer for a SaaS business, I use SubscriptionFlow for analytical reports that provide insights into customer behavior and tracking real-time activity. This helps identify possible churn behavior and payment predictions that help streamline revenue and increase conversion rates. Having integrated Zapier, I realized the potential of this software in terms of helping automate subscription lifecycle management. Whether it be customizing invoices, communications and even customer portal environments, SubscriptionFlow has proved a worthy asset for a subscription business looking to make a credible brand identity.

Aspetti positivi:

SubscriptionFlow has a very flexible and customizable environment that helps automate everything if you want to by integrating all your applications, software's and tools in one comfortable dashboard. The synchronization of assets, customer and transaction data is useful in getting an overview of your business’ finances, customer retention and marketing strategies as well.

Aspetti negativi:

Though it’s clear that the software has some improvements to make in its design and interface, it could be regarded as a subjective opinion. Some of the options and features you need may be hidden away in sections you might not check immediately.

A Stress-Free Experience

Aspetti positivi:

subscription management, recurring billing, enrollments

Aspetti negativi:

UI can be optimized more , overall is good.

Great Product

Commenti: Overall, I would strongly recommend ANY subscription based business to try it out. Check out the demo which is available on their website. We started off with a one user and then gradually added more users and it was a great experience. SubscriptionFlow Team is EXCELLENT and they really spend the time with you to get you familiar with the system. In our case they have set everything for us for free, even data importing and migration of all customer payment information from Authorize.net. We had some customization required which they did for us. I think they really want their product to work!

Aspetti positivi:

I like SubscriptionFlow because of the features it offers for managing your subscriptions including invoicing, payment processing, proration handling, managing pauses or subscription changes. The interface is easy to understand and you can get most things done intuitively. I also like their reporting part and you can create your own reports as it’s very easy to use.

Aspetti negativi:

If they can add more advance marketing features within their app then I think it would be a great addition to their product but the good thing is they mentioned its part of their product road map – we are currently using mailchimp for that.

Seamless Payment and billing Management Platform

Commenti: SubscriptionFlow has helped me to get out of the knots I was in. It has become easier for me to carry out the recurring payment, keeping records of payments, billing, and invoicing.

Aspetti positivi:

SubscriptionFlow, being a payment management platform equips the user with the most robust and agile features. Ever since I have started using SubscriptionFlow for payment and billing management, I do not worry about record problems such as losing customer records, and financial record keeping of the organizations as well. Its automated invoicing and billing make, payment knowledge of accounting competencies, and administration skills have helped me in accounts and payment management – all for an accountant.

Aspetti negativi:

My experience with SubscriptionFlow has been smooth till now for many reasons that outweigh slight problems.

Robust SaaS platform mirroring inclusive and agile features

Commenti: SubscriptionFlow has helped me to get out of the knots I was in. It has become easier for me to carry out the client onboarding process. In addition to that, with the help of metrics, I get a better insight into the metrics and customer retention rates.

Aspetti positivi:

SubscriptionFlow provides a pristine and clear dashboard that enhances the customer onboarding process, answering customers’ queries, analyzing customer issues, and configuring various processes for providing customer with a good user experience

Aspetti negativi:

My experience with SubscriptionFlow has been smooth till now for a number of reasons which outweighs slight problems

Great Product!

Aspetti positivi:

The team has given us the demo and show us all the important features that you might require for managing subscriptions. I really like the automated billing workflow tools which could help to streamline business processes. It also enables to manage all the activities against the subscribers within the system including emails, notes and follow up tasks etc. I have seen the other systems as well but the features SubscriptionFlow offers are by far better. I was blown away with the flexibility of the system especially it helps you to create any custom objects and link up with their system objects that itself is a unique feature.

Aspetti negativi:

I think if they can add more vertical specific case studies on their websites then it would be helpful for anyone who is new to subscription management to understand the use cases!

SubscriptionFlow

Aspetti positivi:

Prior to using SubscriptionFlow, our accounting processes lacked efficiency and we struggled to keep up with our customers’ invoice and somehow with the interface. Using SubscriptionFlow, we have enhanced our business productivity by streamlining our invoicing and billing processes with lookalike interface that makes us easier to get hands on it in a very short period. SubscriptionFlow has helped in much needed transformation in our daily functioning. Now, we do not have to manually track our customer payments or receive complaints on failed processing. SubscriptionFlow equips users with more mobility and visibility in their invoicing processes and it shows. Warmly recommended!

Aspetti negativi:

Really have nothing bad to say, SubscriptionFlow is a huge improvement over our previous program.

Responsive & friendly customer service

Commenti: Our customers are very excited to finally be able to change their flavors from month to month or reschedule the delivery of their snack bars.

Aspetti positivi:

Our goal was to offer customers more flexibility in their subscriptions, and that's what we got with subscription flow. And we'll be able to add more features over time to give customers even more options. Also, the subscription flow team is knowledgeable, and they respond quickly to queries.

Aspetti negativi:

The hardest part was working out the kinks after the initial rollout. But I've found this to be the case for any new software.

SubscriptionFlow has saved us time and money

Aspetti positivi:

SubscriptionFlow has solved all of our billing and invoicing woes. With its extensive CRM tools and centralized system for unifying customer information, it performs well for users who offer subscription based services and understands the need for customer centric tools. From self-service portal to multiple payment methods, SubscriptionFlow has enabled us to cater to every customer’s unique need.

Aspetti negativi:

Even though SubscriptionFlow offers intuitive reporting dashboard, there can be more SaaS metrics to track. Otherwise, I strongly commend that it’s a beneficial investment so far. Thanks.