--- description: Scopri le funzionalità di Lusha, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lusha - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM per la gestione dell'engagement del cliente](/directory/30906/customer-engagement/software) > [Lusha](/software/198383/lusha) # Lusha Canonical: https://www.capterra.it/software/198383/lusha Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/198383/lusha?page=2) > La soluzione di lead intelligence di Lusha offre con precisione numeri di chiamata diretta, numeri di telefono e e-mail per accelerare le vendite con meno lavoro. > > Conclusione: valutazione di **4.0/5** stelle assegnate da 398 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Lusha? Lusha aiuta i professionisti e i team di SDR, vendite e risorse umane. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.0/5** | 398 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Lusha - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 0,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - API - Acquisizione di potenziali clienti - Aggregazione e pubblicazione dei dati - Analisi predittiva - Analisi visiva - Avvisi/Notifiche - CRM - CRM Integration - Campi personalizzabili - Comunicazione multi-canale - Contatti condivisi - Creazione di report/analisi - Dashboard - Data enrichment - Database clienti - Database contatti - Dati sulle intenzioni - Distribuzione di potenziali clienti - Email Marketing - Gestione contatti - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività di vendita - Gestione delle pipeline - Gestione delle prestazioni - Gestione di potenziali clienti - Gestione elenco chiamate - IA/Machine learning - Identificazione account di destinazione - Importazione/Esportazione di dati - Intelligenza delle conversazioni - Lead Nurturing - Lead Scoring - Lead generation B2B - Monitoraggio del coinvolgimento - Notifiche di potenziali clienti - Pagine di destinazione/Moduli web - Parametri prestazionali - Personalizzazione - Prioritizzazione - Profili dei clienti - Quadro della attività - Registrazione delle chiamate - Rendicontazione e analisi statistiche - Ricerca/Filtro - Segmentazione - Segmentazione della clientela - Segmentazione della clientela potenziale - Strumenti collaborativi ... e altre 6 funzionalità ## Integrazioni (30 in totale) - Albato - Bullhorn ATS & CRM - Chili Piper - Claude - Clay - Clay - Gmail - HubSpot CRM - Make - Microsoft Outlook - Nooks - Outlook Email Extractor - Outreach - Outreach Navigator - Pipedream ... e altre 15 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) ## Categorie correlate - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) - [Software per coinvolgimento delle vendite](https://www.capterra.it/directory/32195/sales-engagement-platform/software) - [Software di lead generation](https://www.capterra.it/directory/30963/lead-generation/software) - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) ## Alternative 1. [ActiveCampaign](https://www.capterra.it/software/79367/activecampaign) — 4.6/5 (2565 reviews) 2. [Cognism](https://www.capterra.it/software/169083/cognism) — 4.7/5 (260 reviews) 3. [HubSpot Marketing Hub](https://www.capterra.it/software/171840/hubspot-marketing) — 4.5/5 (6243 reviews) 4. [Pipedrive](https://www.capterra.it/software/132666/pipedrive) — 4.5/5 (3056 reviews) 5. [Lead Forensics](https://www.capterra.it/software/156889/lead-forensics) — 4.5/5 (252 reviews) ## Recensioni ### "Good experience for bigger companies." — 4.0/5 > **Patrizia Liza** | *14 giugno 2025* | Gestione formativa | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The research is very quick and offers related findings to your initial search which makes it a good assistant when you want to broaden your reach. > > **Inconvenienti**: I had the impression it was focused on an international (foreign) database and less useful for my more regional or local necessities. > > Easy to use, quick, the selecting tools for filters are many, very detailed information up to the phone number. ----- ### "Lusha Review." — 3.0/5 > **Erik** | *22 gennaio 2025* | Logistica e catena di approvvigionamento | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The easiest platform to operate and set up. Very cost effective for start up businesses. > > **Inconvenienti**: The data they provide is not accurate compared to other platforms. > > It was good but not the best and they need improvement with the data they have and provide within their platform. ----- ### "Lusha- Verify, and Trust, your data for outbound" — 4.0/5 > **Nolan** | *27 maggio 2025* | Proprietà immobiliari | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience. > > **Inconvenienti**: Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion. > > Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users. ----- ### "AVOID MAKING AN EXPENSIVE MISTAKE\!\!\!" — 1.0/5 > **Marko** | *22 luglio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. > > **Inconvenienti**: We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100\!\! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. ----- ### "Lusha: Strong Features, Lacking Support" — 5.0/5 > **Nurudeen** | *17 aprile 2026* | Telecomunicazioni | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact. On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost. > > **Inconvenienti**: The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable. Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking. > > Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution. ----- Pagina: 1/17\ Avanti: [Pagina successiva](https://www.capterra.it/software/198383/lusha?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/198383/lusha) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati