--- description: Scopri le funzionalità di Hero, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hero - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Gestionali per agenzia di viaggi](/directory/20034/travel-agency/software) > [Hero](/software/199039/hero) # Hero Canonical: https://www.capterra.it/software/199039/hero Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/199039/hero?page=2) > Potenzia le tue vendite con Hero. Piattaforma di prenotazione di viaggi B2B intelligente, basata sul cloud, per la vendita in negozio e online. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 69 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Hero? Agenti e rivenditori di tour, attività, attrazioni e trasporti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 69 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Hero Travel - **Area geografica**: Sydney, Australia - **Anno di fondazione**: 2014 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Danimarca, Finlandia, Francia, Germania, Giappone, Grecia, Irlanda, Isola di Man, Jersey, Lussemburgo, Norvegia, Nuova Zelanda, Paesi Bassi, Polonia, Portogallo, Regno Unito e altri 4 ## Funzionalità - Contabilità integrata - Creazione di itinerari - Creazione di report/analisi - Elaborazione di pagamenti - Gestione dei clienti - Gestione dei prezzi - Gestione delle prenotazioni - Pagamento elettronico - Per agenzie viaggi - Prenotazioni online - Preventivi/Stime ## Integrazioni (11 in totale) - Checkfront - Cloudbeds - FareHarbor - ProCharter Tour - ResPax - Rezdy - SiteMinder - Stripe - Stripe Terminal - Xero - Zaui ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Gestionali per agenzia di viaggi](https://www.capterra.it/directory/20034/travel-agency/software) ## Alternative 1. [Perk](https://www.capterra.it/software/171040/travelperk) — 4.7/5 (421 reviews) 2. [Ezus](https://www.capterra.it/software/190113/esus) — 4.7/5 (60 reviews) 3. [Signature](https://www.capterra.it/software/181137/signature) — 4.8/5 (29 reviews) 4. [Toogo](https://www.capterra.it/software/160230/toogo) — 4.8/5 (40 reviews) 5. [WeTravel](https://www.capterra.it/software/163474/wetravel) — 4.8/5 (524 reviews) ## Recensioni ### "Amazing user friendly platform" — 5.0/5 > **Andrew** | *27 febbraio 2020* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Hero provides, clear and concise reporting - easy to analyse > > **Inconvenienti**: We haven't yet discovered many cons with Hero\! > > The team provide great, personal customer service and support ----- ### "Great system" — 5.0/5 > **Leslie** | *31 maggio 2020* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have been involved with Hero Booking System since the start and highly recommend it. I deal with a few tourism companies, and have been greatly involved in the back end with loading the tour products and maintaining their information. The support service has always been amazing. > > **Inconvenienti**: No cons at all. If I have ever encountered a problem their service team are prompt and thorough . > > I highly recommend Hero Booking system. It is safe, trustworthy and easy to use and understand. The \[SENSITIVE CONTENT HIDDEN\] and the crew are all very approachable and available to talk you through any questions. Their service is second to none. ----- ### "Review" — 3.0/5 > **Madison** | *27 febbraio 2020* | Marketing e pubblicità | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Being able to book tours search tours, set up specific times, edit quotes, have multiple quote drafts set up and putting customers refunds in the Pax Wallet instead of refunding. > > **Inconvenienti**: That you can't call someone for customer support. Sometimes you don't get an answer on the live chat for a few minutes and then you gotta message again to try and get someone's attention. They are also in a different time zone, so when you need to get a hold of the Finance Team or higher up, you gotta wait til the next day to see if they replied back with any results. Sometimes your trying to process a refund and the Hero Team has to handle it on there end. They would tell me I can tell the customer to expect their refund in their account in 5 - 11 business days. But a couple times in the past they would forget to actually process the refund after they fixed the quote and I would receive an email from the customer two weeks later asking why they haven't received their refund... When I contact the Hero Team on the status of the refund, they find out it was missed and the customer will have to wait another 5-11 business days for their refund. > > It's got its kinks but it's a pretty cool tool to use with lots of features for my job. I love the amount of information is stored for each activity. ----- ### "Super user friendly & innovative" — 5.0/5 > **Marketa** | *28 maggio 2020* | Servizi e attività ricreative | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: - It's so easy to use / train new staff - Outstanding support - Great visibility of commission (% and amount) - Weekly invoicing - Zero issues with any types of payments - Timeline view for product availability > > **Inconvenienti**: None really. Whenever there's some glitch it gets fixed so fast after contacting the lovely support team \#GoHero > > Hero is an amazing platform connecting our industry. If you are a small agent you've got absolutely nothing to loose by signing up with Hero - quite the opposite - you'll gain instant access to thousands of products you can start selling immediately and start earning commission. Love the invoicing and DD weekly - all automated so no need to worry about any accounting at all. With Hero you can only WIN - always ----- ### "Amazing product with the support to back it up." — 5.0/5 > **Utente Verificato** | *11 giugno 2020* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Introducing Hero not only improved our booking process but saved us time and money. The customer service is second to none. A great function of the software is that you can share the booking screen with customers which adds a layer of transparency and confidence in the service. > > **Inconvenienti**: The only negative was that we didnt start using this software earlier\! ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/199039/hero?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/199039/hero) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati