Houzz Pro
Cos'è Houzz Pro?
Houzz Pro è un software di gestione aziendale multifunzione per professionisti della ristrutturazione e del design della casa che copre l'intero ciclo di vita del cliente, incluso marketing, CRM, stime e proposte, fatturazione e pagamenti online, gestione dei progetti, comunicazione e collaborazione con i clienti.
Chi utilizza Houzz Pro?
Houzz Pro serve professionisti della ristrutturazione della casa e del settore della ristrutturazione: Appaltatori generali, interior designer, architetti, ristrutturatori di cucine e bagni, costruttori di case, imprese di progettazione e costruzione e molto altro ancora.
Hai dubbi su Houzz Pro?
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Recensioni su Houzz Pro
Michael
Outstanding Customer Support and Lead Generation
Micheal
Alternative considerate:
houzz pro maturing to another level
Commenti: iniatialy used as a way to get homeowners leads its moving to an all professional construction software but still with limitations for Canada
Aspetti positivi:
Multiple functions CRM applications look and feel
Aspetti negativi:
For Canadians the product does not carry all the functionality and is still a little clunky
Vicki
Alternative considerate:
HP... a work in progress!
Commenti: We do like the system overall! The client facing system is professional; however, there are several enhancements we are waiting for to make this a one stop shop for our clients and our projects.
Aspetti positivi:
We love the room boards and file storage.
Aspetti negativi:
There is a LONG way to go to get the Selections Reports we need without doctoring the documents we export from HP. Also... the online payment options are confusing and have caused us to look foolish as it is not easy to navigate for our clients.
Matthew
Alternative considerate:
Beware, not the end all that you are promised.
Commenti: Pressure, a word that accurately describes the sales tactics after you subscribe to purchase the extras needed to supposedly make it all work.
Aspetti positivi:
3d plans, estimating. And customer info management.
Aspetti negativi:
Does not mesh well with quick books Canada. We participated in an hour long survey for a 100.00$ credit. It took 8 messages to support and 3 months to recieve.We have been ghosted on asking to cancel for 3 weeks now. FYI they cancel support tickets after 48 hours.Change orders are horrible, FYI will not hold up in a Nova Scotia court. Unable to adjust invoices if posted. Lots of spam.They promise you the moon only to find out you need to pay +600.00$ more a month to use the lead generation part.Pricing increases of 40$ this month per user.Better solutions exist for less money. It's really not Canadian friendly.
Sara
Alternative considerate:
Value for the cost
Commenti: I have been with them since the beginning, and seen many versions of this. I adore the people who work with us when there are glitches, wish there were less glitches and that new versions were highly tested before being let loose but appreciate the open dialogue with the company. The product is only getting better and grateful for what it can do for us.
Aspetti positivi:
The project based software is a a must for our business. There are many features the program offers but what we use this for largely is project selection, proposals, and invoicing with clients.
Aspetti negativi:
In any software system there is always room for improvement, overall I love that the team is constantly working to improve and seeking input from the users on how to improve. Are there things I wish this could do now that would make our life easier, YES, but overall ok with the way things are working and getting used to the newest version.
Charlotte
Alternative considerate:
HouzzPro is invaluable to my growing business
Commenti: HouzzPro allows me to have one dedicated program for my interior design projects. New features roll out all the time based on requests from designers.
Aspetti positivi:
My favorite tool is the Augmented Reality walk through. Every time a client sees my designs with this feature, all hesitation or nervousness on making major changes melts away. It gives them the confidence to visualize the end result right from the start. They love their finished spaces before the first hammer swings. It is an invaluable tool - and I can create them fast! I like to scan the existing spaces, but I could also upload my .dwg files.Another of my favorite features is the Client Dashboard. It is a dedicated space for communication, documentation, financial payments, daily logs and timeline. They can review the project from anywhere on their devices and all the information is in one place. Clients get the convenience of texting and I don't have my professional texts mixed in with personal texts. Plus, all our communication is visible for my whole team to review.
Aspetti negativi:
Some of the features are designed by software engineers with little regard to how many clicks it takes for a user to get to the detail they want to update. They are working on that & are very responsive to this type of feedback.
