--- description: Scopri le funzionalità di Zendesk Sell, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.it/software/199865/zendesk-sell Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/199865/zendesk-sell?page=2) > Zendesk Sell è un software CRM di vendita creato per migliorare la produttività, i processi e la prevedibilità delle vendite. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 160 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Zendesk Sell? Per i leader delle vendite B2B che impiegano da 20 a 250 addetti alle vendite ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 160 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Zendesk - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, olandese, polacco, portoghese, spagnolo, tedesco - **Paesi disponibili**: Australia, Canada, Cina, Germania, Irlanda, Nuova Zelanda, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Acquisizione di potenziali clienti - Analisi predittiva - Archiviazione di documenti - Avvisi/Notifiche - CRM - Campi personalizzabili - Catalog Management - Composizione automatica dei numeri di telefono - Contatti condivisi - Creazione di report/analisi - Database clienti - Database contatti - Distribuzione di potenziali clienti - Elaborazione di batch - Email Marketing - For Financial Institutions - Gestione contatti - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle conoscenze - Gestione delle opportunità - Gestione delle pipeline - Gestione delle prestazioni - Gestione delle riunioni - Gestione di potenziali clienti - Importazione/Esportazione di dati - Integrazione di social media - Lead Generation - Lead Nurturing - Lead Qualification - Lead Scoring - Modelli personalizzabili - Monitoraggio clienti - Parametri prestazionali - Per il settore assicurativo - Portale self-service - Preventivi/Stime - Previsione di vendita - Prioritizzazione - Quadro della attività - Relazioni sulle vendite - Ricerca/Filtro - Segmentazione - Segmentazione della clientela potenziale - Sistema di calendari e promemoria - Strumenti collaborativi - Third-Party Integrations ... e altre 6 funzionalità ## Integrazioni (31 in totale) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... e altre 16 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software CRM online](https://www.capterra.it/directory/30072/online-crm/software) - [Software CRM per PMI](https://www.capterra.it/directory/31583/small-business-crm/software) - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) - [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18783 reviews) 4. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 5. [Dynamics 365](https://www.capterra.it/software/157279/dynamics-365) — 4.4/5 (5823 reviews) ## Recensioni ### "Solid SMB/SME CRM. Reports are lacking but otherwise great UX" — 4.0/5 > **Jared** | *17 maggio 2017* | Software informatici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: - Direct mail integration (no bcc required) saves everyone a world of hassle - Very easy to create customized lists of deals - Mobile app is very, very good - Easy to customize deal page with relevant info including "smart links" to 3d party sites - Decent UI and easy to understand - Integrated Dialer would be great if we weren't already using Dialpad - Quick onboarding, decent SFDC import - Zapier integration > > **Inconvenienti**: - Reporting is completely inadequate: - No good way to report on lead sources - No way to report on leads by assignee - No way to create new reports if the pre-made ones don't do enough for you - The UI is surprisingly slow. Like, a-full-second-for-a-simple-lookup slow. This is not a complete dealbreaker, but is pretty irritating - Associating contacts to deals doesn't associate your comms w/them to the same deal, so if you have a lot of back and forth with someone about a deal, but forgot to add them to that deal in Base, you won't see the communication on the page for that deal. - ----- ### "Very good product" — 5.0/5 > **Razvan** | *16 maggio 2022* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like that is very easy to use and straight to the point. > > **Inconvenienti**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5 > **Gabriel** | *5 ottobre 2020* | Gestione delle risorse | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use. > > **Inconvenienti**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user. > > Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30 ottobre 2018* | Organizzazione eventi | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Inconvenienti**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- ### "Great Tool for Keeping All Your Clients Together" — 4.0/5 > **Anthony** | *1 maggio 2017* | Proprietà immobiliari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Really comprehensive. I found myself adding things to client profiles, interactions, and deals just to fill in and use all the features\! Really fantastic for keeping everything related to a client and their deals organized. > > **Inconvenienti**: Some things are too specific and didn't fit perfectly with my work flow or type of business. The Client Space, while a fantastic idea, needs work. It's a bit user unfriendly on the client side. Also, it's pretty ugly which is a shame since the rest of Base looks so good. ----- Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/199865/zendesk-sell?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/199865/zendesk-sell) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati