Ratality

The ultimate revenue management system

Commenti: Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Aspetti positivi:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Aspetti negativi:

Nothing that I can think off that I did not like.

BEST INVESTMENT

Commenti: Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Aspetti positivi:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Aspetti negativi:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Ratality Software

Aspetti positivi:

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

Aspetti negativi:

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

User Friendly

Commenti: Manual Labour.

Aspetti positivi:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Aspetti negativi:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Ratality software

Commenti: The staff is extremely helpful and willing to assist with continued training and updates.

Aspetti positivi:

We have access to reporting and managing content online.

Aspetti negativi:

The product features does not lack anything at this point in time.

Optimization

Commenti: Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Aspetti positivi:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Aspetti negativi:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Eldo Coaches

Commenti: Extremely satisfied.

Aspetti positivi:

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Aspetti negativi:

License fee expensive. Requires Windows 7 and up.

Ratality Review

Commenti: It make scheduling of drivers simplified and route allocation easier.

Aspetti positivi:

I mostly use Operation Manager and found user friend and easy to learn

Aspetti negativi:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Review from an Integrated Partner

Commenti: Ratality is an amazing company and a pleasure to deal with.

Aspetti positivi:

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

Aspetti negativi:

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Ratality Software

Commenti: Excellent support and communication from Ratality. I cannot fault them.

Aspetti positivi:

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

Aspetti negativi:

I cannot think of anything at this point in time since i have been using the systems.

Ratality Review

Commenti: Our overall experience with Ratality has been great, from the use of the product to support received Ratality has been exceptional. The most important benefit we have realized is the full control we have over our business when using Ratality.

Aspetti positivi:

The most impactful features are the operational dashboard, trip operation scheduler, dynamic pricing, customers having the option to retrieve all their booking details via the booking portal, and the built-in CMS. The product is extremely easy to use and integration with our existing business was very easy.

Aspetti negativi:

There are currently no missing features, nothing is difficult to use and integration was not difficult.

A very good product

Commenti: They have good customer service and attend to queries promptly

Aspetti positivi:

User friendly and available on mobile meaning I can work from anywhere at anytime. Intergration was quick

Aspetti negativi:

We do have some missing features that I believe they are working on providing as some need new development

Brilliant Software

Commenti: The benefit about this product is that people know that they are getting something from us as a Hotel.

Aspetti positivi:

This software is easy to us, and the integration was very simple and easy.

Aspetti negativi:

The features are actually easy to understand and easy to use.

Easy to use software

Commenti: User Friendly. Great Support. Will definitely recommend.

Aspetti positivi:

Very easy to use software, easily integrated with our PMS system at the time. Great Functionality and the reporting was great and to the point. Support was awesome and came back with help within 2 - 24 hours. Always helpful.

Aspetti negativi:

Nothing. The support and everything was great. I cannot fault the product.

Ratality

Commenti: Providing mutual clients with rewards/loyalty capabilities without having to handle the membership and points repositories in-house.

Aspetti positivi:

Rich in features including redemption and discount calculations.

Aspetti negativi:

Initial development was far more resource intensive than most other systems of this sort that I've done integration with.

Amazing Software

Commenti: Amazing team to work with, the support team is out of this world.

Aspetti positivi:

Easy to use Informative reporting Rate Optimisation

Aspetti negativi:

There is nothing that I dont like about the product

Easy to use

Commenti: Great team to work with, provide invaluable advice and support

Aspetti positivi:

The operations module is invaluable, I am able to have an easy overview of my fleet at all times.

Aspetti negativi:

Nothing I am very happy with software and would not use anything else.

Great team & support

Commenti: Happy & will recommend

Aspetti positivi:

Support is fantastic, reporting is easy & implementation was streamlined

Aspetti negativi:

It was really simple & user friendly, really didnt have many issues, even with the mapping & integration to our new website

Ratality Review

Commenti: Very good support and communication. Excellent programme

Aspetti positivi:

Cloud base Integration with other programs User friendly

Aspetti negativi:

Nothing at this stage. We are very happy with everything

Extremely Efficient

Commenti: Superb

Aspetti positivi:

Easy for all staff to access, no complaints what so ever

Aspetti negativi:

I did not find any issues at all, so i cannot comment here, as we are happy

Review

Commenti: Good

Aspetti positivi:

Easy to use and great software with friendly customer service

Aspetti negativi:

I dont really have any cons. Working good