--- description: Scopri le funzionalità di Zoho Commerce, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Commerce - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software e-commerce](/directory/3/ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce) # Zoho Commerce Canonical: https://www.capterra.it/software/202282/zoho-commerce Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/202282/zoho-commerce?page=2) > Crea il tuo negozio online con Zoho Commerce. Ottieni un negozio online progettato professionalmente senza un prezzo di design. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 59 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Zoho Commerce? Zoho Commerce offre piani competitivi adatti a ogni esigenza, budget e requisito, soddisfacendo le diverse esigenze di imprenditori in erba/startup di e-commerce, piccole e medie imprese e aziende. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 59 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Zoho - **Anno di fondazione**: 1996 ## Contesto commerciale - **Prezzo di partenza**: 15,00 € - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile) - **Lingue supportate**: cinese, cinese tradizionale, coreano, francese, giapponese, indonesiano, inglese, portoghese, spagnolo, tedesco, thailandese, vietnamita - **Paesi disponibili**: Arabia Saudita, Australia, Brasile, Canada, Cile, Egitto, Emirati Arabi Uniti, Filippine, Francia, Germania, Giappone, Guadalupa, India, Indonesia, Italia, Kenya, Maldive, Messico, Nigeria, Nuova Zelanda e altri 5 ## Funzionalità - Accesso da dispositivi mobili - CRM - Carrello degli acquisti - Catalog Management - Categorizzazione / Raggruppamento - Creazione di cataloghi - Creazione di report/analisi - Domini personalizzati - Email Marketing - For Small Businesses - Generatore di shop online - Gestione SEO - Gestione degli ordini - Gestione degli ordini d'acquisto - Gestione dei canali - Gestione dei contenuti - Gestione dei modelli - Gestione dei prezzi - Gestione dei resi - Gestione dell'e-commerce - Gestione dell'inventario - Gestione delle promozioni - Gestione delle recensioni - Gestione delle spedizioni - Gestione di siti web - Importazione/Esportazione di dati - Integrazione di mercati - Libreria di contenuti - Marketing multi-canale - Modalità di pagamento - Modelli precompilati - Modifica in tempo reale - Monitoraggio dell'inventario - Pagine di destinazione/Moduli web - Personalizzazione - Rendicontazione e analisi statistiche - Ricerca/Filtro - Sicurezza dei dati - Third-Party Integrations - Trascinamento della selezione (Drag & Drop) - Website Hosting ## Integrazioni (29 in totale) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Forte - Google Analytics 360 - Mailchimp - PayPal - Razorpay - Shiprocket - Stripe - Weglot ... e altre 14 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) ## Categorie correlate - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) - [Software per realizzazione e-commerce per piccole imprese](https://www.capterra.it/directory/31259/small-business-ecommerce/software) - [Software e-commerce multicanale](https://www.capterra.it/directory/31281/multi-channel-ecommerce/software) - [Programmi per inventario](https://www.capterra.it/directory/30106/inventory-control/software) - [Programmi per creare siti web](https://www.capterra.it/directory/30935/website-builder/software) ## Alternative 1. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6689 reviews) 2. [Wix](https://www.capterra.it/software/169007/wix) — 4.4/5 (10668 reviews) 3. [WooCommerce](https://www.capterra.it/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Squarespace](https://www.capterra.it/software/143461/squarespace) — 4.5/5 (3398 reviews) 5. [PrestaShop](https://www.capterra.it/software/134005/prestashop) — 4.3/5 (332 reviews) ## Recensioni ### "Innow8's Feedback" — 5.0/5 > **Deeppak** | *15 aprile 2026* | Gestione formativa | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Zoho Commerce seamlessly integrates with Zoho Books and Zoho CRM, along with multiple shipping options, creating a unified ecosystem for business operations. It also offers its own built-in payment solution, eliminating the need for third-party tools. All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho. > > **Inconvenienti**: We have repeatedly requested the Zoho team to develop a simpler and more efficient Quote workflow—specifically enabling easy quotation creation and allowing customers to directly download PDFs—which is essential for businesses like ours where we handle a high volume of large, customized quotations. However, despite multiple follow-ups, this requirement has not yet been addressed by the development team, making the quoting process less streamlined than expected. Additionally, features like mandatory SKU creation with auto-generated sequential numbering are still missing, which creates challenges in maintaining proper product organization and inventory consistency. > > Overall, the experience with Zoho Commerce has been good, especially in terms of integrations and ease of management. However, there is still room for improvement. Key features such as a streamlined quotation creation process and allowing customers to directly download PDFs should be added. Expanding shipping integrations (e.g., Blue Dart) would also enhance functionality. Additionally, implementing mandatory SKU generation with auto-numbering in sequence would improve inventory management. Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options. ----- ### "One Single Software to Manage it ALL" — 4.0/5 > **Ashish** | *8 febbraio 2023* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \& inventory management, accounts, customer relationship etc. > > **Inconvenienti**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. > > Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. ----- ### "After using for more than 6 months" — 3.0/5 > **Abhishek** | *1 aprile 2022* | Vendita al dettaglio | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good > > **Inconvenienti**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce. ----- ### "Best In class and Best ecommerce solution" — 5.0/5 > **sushil** | *31 maggio 2022* | Circuiteria | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps > > **Inconvenienti**: nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce > > we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns ----- ### "Zoho Commerce has changed the way our customers now shop and place orders\!" — 5.0/5 > **Farhan** | *28 luglio 2022* | Commercio all'ingrosso | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The software is easy to use, has a variety of design templates to choose from, easily synchronizes with other Zoho and non-Zoho applications, and is as good as any top-of-the-line e-commerce application on the market today. > > **Inconvenienti**: We found only a few features missing but it is also due to the fact that our business model requires features that are not common to most other e-commerce businesses. On this front, the Zoho design and engineering teams have been very cooperative and are working with us to incorporate these custom features for us. > > We always had a traditional method of receiving orders and providing stock availability to our wholesale customers, via email and phone calls. This resulted in a very time-consuming and costly process for our company. With Zoho Commerce, our customers are now able to see the stock status of our products in real-time and place their orders without having to call us. Our cost and time savings have thus increased considerably. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/202282/zoho-commerce?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/202282/zoho-commerce) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati