--- description: Scopri le funzionalità di Velma, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Velma - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di intelligenza artificiale](/directory/30938/artificial-intelligence/software) > [Velma](/software/202654/quicktext) # Velma Canonical: https://www.capterra.it/software/202654/quicktext Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/202654/quicktext?page=2) > Chatbot per hotel, resort e catene alberghiere basato su AI, disponibile in 24 lingue per oltre 1200 hotel. > > Conclusione: valutazione di **4.9/5** stelle assegnate da 23 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Velma? Hotel Resort Ostelli Appartamenti con servizi Case vacanze Boutique Hotel Motel ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 23 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.8/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Quicktext - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 299,00 € - **Modello tariffario**: (Versione gratuita disponibile) - **Dettagli sul prezzo**: Se hai un hotel con più di 50 camere e le catene alberghiere contattaci per avere un preventivo - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, danese, ebraico, finlandese, francese, giapponese, greco, hindi, indonesiano, inglese, italiano, malese, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ungherese, vietnamita - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - Analisi predittiva - Assistente personale virtuale - Automazione dei processi e dei flussi di lavoro - Chatbot - Importazione/Esportazione di dati - Sistema plurilingue - Third-Party Integrations ## Integrazioni (55 in totale) - Amadeus - Amadeus Hotels - Apaleo - Avvio Suite - Beds24 - Clock PMS - Cloudbeds - D-EDGE - Diabolocom - Genesys - Google Drive - Google Maps - GuestCentric - HMS Hotel Program - HartTools 7.5 ... e altre 40 integrazioni ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Chat ## Categoria - [Software di intelligenza artificiale](https://www.capterra.it/directory/30938/artificial-intelligence/software) ## Alternative 1. [Anyword](https://www.capterra.it/software/1012809/anyword) — 4.8/5 (391 reviews) 2. [Jasper](https://www.capterra.it/software/217242/jasper) — 4.8/5 (1854 reviews) 3. [Writesonic](https://www.capterra.it/software/219972/writesonic) — 4.8/5 (2102 reviews) 4. [Equally AI](https://www.capterra.it/software/1015679/equally-ai) — 5.0/5 (112 reviews) 5. [SAP Analytics Cloud](https://www.capterra.it/software/163200/sap-analytics-cloud) — 4.4/5 (119 reviews) ## Recensioni ### "Velma Is a Fantastic for Touchpoint and Milestone Automation" — 5.0/5 > **Michael** | *28 settembre 2023* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers. > > **Inconvenienti**: Any negatives are purely due to the limited basis the company has the automation set up. We are limited and not able to use Velma to its full capabilities, so I cannot comment an anything further than the automated emails triggered by milestones set in encompass which work fantastic. > > Velma has replaced a lot of what was previously manual and time-consuming emails of a repetitive nature with automation. ----- ### "Brilliant Virtual Assistant for the Buisness." — 5.0/5 > **Utente Verificato** | *12 novembre 2023* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: There is nothing not to like about velma as besided it being convinient for the buisness it also assist customers with ease and speedy responses. Best factor about it is that after the set up has been completed you just leave velma to do her thing. > > **Inconvenienti**: No cons for this product as everything seems to be working in order so far ----- ### "Easy Text App" — 5.0/5 > **Alfred** | *23 giugno 2022* | Produzione di apparecchi elettrici/elettronici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The ease to learn and customize. It has several functions to import, print and store content. Very clean layout and works flawlessly. > > **Inconvenienti**: Needs to have a files, folder or section to better organize items. > > I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great. ----- ### "More Time for our Front-Desk Staff" — 5.0/5 > **Mauricio** | *3 maggio 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The set up of the chatbot was easier than we expected. No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details. The whole message than just appears on the chat. Smart when compared to other bots we tried. The support team has always been helpful, fixing any issues we detected quickly and always being responsive. Their technology keeps on improving, the software understands better every time and their partnerships give option we never thought, such as automatic email follow up. Our staff have a lot more time to be present for customers at the desk, or doing more proactive work. They also understood our situation during the pandemic freezing our payments until the situation is restored. > > **Inconvenienti**: Back in 2019, the Messenger would sometimes go offline in one of our proprieties quite often. However, this issue has been fixed already. > > Quicktext solved our "lost messages" mystery. When our staff wouldn't feel responsible for messages coming from different channels including social media to be left unanswered. Having a tool driving customers through the booking process was a great addition to our management team. Also, their Omnichannel simplified the way our staff can see an interact with messages coming from multiple platforms. ----- ### "Great chatbot and omnichannel messaging solution" — 5.0/5 > **Nael** | *29 settembre 2023* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The AI-powered chatbot can automate client conversations and turn leads into conversions with CTAs and Booking links. The platform also enables multi-channel messaging with Facebook Messenger, WhatsApp, SMS, and more. > > **Inconvenienti**: We didn't face any issues while implementing the solution or using it. It worked seamlessly with WhatsApp. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/202654/quicktext?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/202654/quicktext) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati