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Cos'è Cigo?
Cigo è una piattaforma basata sul cloud che semplifica le complesse consegne last mile, sfruttando una comunicazione senza interruzioni tra il tuo centro di smistamento, la tua flotta aziendale e i tuoi clienti. Automatizza l'instradamento e lo smistamento con questo semplice ma potente Route Builder; calcola gli ETA e i tempi valutando il traffico storico, i tempi in loco e di installazione per prodotto. Offri ai tuoi clienti un'esperienza straordinaria con notifiche dinamiche via SMS ed e-mail e un'esperienza di monitoraggio in tempo reale ottimizzata per i dispositivi mobili.
Chi utilizza Cigo?
Mobili e traslochi, elettrodomestici, farmacie, alimentari, servizi, logistica di terze parti, materiali da costruzione e rimozione di rifiuti.
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Recensioni su Cigo
No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries
Aspetti positivi:
We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.
Aspetti negativi:
It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.
The perfect partner for a courier company
Commenti: Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way!
Aspetti positivi:
Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up
Aspetti negativi:
Better reporting on the drivers would be nice
Alternative considerate:
Best pickup/delivery software on the market
Aspetti positivi:
[sensitive content hidden] made sure that we were set up for success!
Aspetti negativi:
Separate cost for optional services like “auto-split”.
Risposta di Cigo
10 mesi fa
Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform.
Route management optimization at its best
Commenti: If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!
Aspetti positivi:
Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.
Aspetti negativi:
Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.
Alternative considerate:
Excellent platform
Commenti: Their customer service is really incredible. Platform has been reliable no real downtimes. It always works
Aspetti positivi:
Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.
Aspetti negativi:
No real cons till now. Everything has worked well.
Risposta di Cigo
3 anni fa
Thank you very much for your review! We are always happy to hear about our customers' experience
