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AWaiver
Cos'è AWaiver?
aWaiver è un software basato sul cloud che ti consente di offrire la tua rinuncia alla responsabilità online per una firma in loco o a casa. aWaiver è così facile che la firma richiede meno di 15 secondi. aWaiver è così sicuro che acquisisce il riconoscimento della rinuncia e dell'identità del cliente tramite firma digitale, visiva e audio. Questo ti offre un'ottima protezione contro i reclami a una tariffa basata sull'utilizzo di soli 15 centesimi per rinuncia. Tutte le rinunce vengono conservate per 7 anni nel database, senza costi aggiuntivi.
Chi utilizza AWaiver?
Qualsiasi azienda che desidera proteggersi tramite una rinuncia elettronica o desidera acquisire le firme o le iniziali dei partecipanti. Passa al digitale e abbandona il cartaceo.
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AWaiver
Recensioni su AWaiver
Adventure travel operators definitely need this one!
Commenti: Having adventure tours clients sign a paper waiver at spot is time consuming and loads of paper to handle and keep track of. With A waiver clients can sign the waiver either online prior the tour (with a photo capture to ensure the validity of the signature) or on spot before starting the tour through a tablet, a laptop, a pc or even a smart phone! Say bye to all that paper and having to keep it filed. A waiver keeps all signed waivers for you so you can just login and find it easily. Time saver!
Aspetti positivi:
Simple, affordable, life saver! No more need to keep pile of papers. Very fast to setup and use and with the great feature of attaching a picture of the person signing so you avoid any unpleasant circumstances.
Aspetti negativi:
Not too much integrations with booking systems. You'll have to email the client the waiver to sign after booking. Still works though and keeps you and your business.... out of trouble!
Risposta di Indexic
5 anni fa
Hi Angela, thanks for the review. We appreciate you taking the time to do it. We do provide you with a link in the user portal for you to place on your website so people can sign the waiver prior to arriving at your facility. It is under the Manage Waivers tab, you will see a highlighted link under the descriptions column. I will have someone follow up with you to make sure you find it. As for not integrating with other reservation software, that is a decision of the reservation software, not ours. We have an API that we can supply to anyone but I can't just connect without their permission and some programming on their part. We do have our own reservation software, go to www.indexic.net for information, and obviously our waivers are linked to that software. If you have any other questions or issues, feel free to contact us. Would love to help.
Non-existent customer support
Commenti: The waivers are fine. I just can't find a phone number to speak with a live person. I've used their contact us link which lets me fill out an email request for help. I never heard back from them.
Aspetti positivi:
It works well. Our customers do not have a problem with the waiver.
Aspetti negativi:
Just their customer support is awful. I can't find a phone number anywhere on their website
Risposta di Indexic
3 anni fa
Meg, Sorry about the miscommunication on our phone number. It 's 800-742-4781
A bit frustrating
Commenti: We ran a 50% success rate using this program. It was great having it tied to our website so customers could do it on their own but we didn't have great success with it.
Aspetti positivi:
It lists all the customers so it's easy to find the one you need.
Aspetti negativi:
Customers complained they never got the Waiver or the end result would be a blank screen
Risposta di Indexic
4 anni fa
George, I appreciate your taking the time to provide us your feedback regarding aWaiver. We are continually making improvements to our software and are working on ways to improve our product. Thank you again, Mark
A+ on AWaiver
Commenti: This product helps make my business run so much smoother and less clutter with no using paper waivers
Aspetti positivi:
*brings paperless to my business *easy use for customers and employees
Aspetti negativi:
*no ability to either scan or enter valuable information; like driver license, address ect
Risposta di Indexic
5 anni fa
Hi Mike, thanks for the review. We have just added a new feature that addresses your issue. I will call you about it and get you set up.
Great waiver management
Commenti: Great company to work with. Customer support is fast and easy.
Aspetti positivi:
Easy to use for employees, no paper to keep, takes photos of the participants
Aspetti negativi:
Some customers are unable to use the sign at home feature even with the equipment requirements displayed to them creating some confusion/frustration for the customer however the majority of customers sign in the shop.