--- description: Scopri le funzionalità di CommPeak VoIP Service, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommPeak VoIP Service - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione delle telefonate](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service](/software/207820/commpeak-voip-service) # CommPeak VoIP Service Canonical: https://www.capterra.it/software/207820/commpeak-voip-service Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/207820/commpeak-voip-service?page=2) > Terminazione SIP per destinazioni fisse e mobili in tutto il mondo. Facile da usare e gestire. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 59 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CommPeak VoIP Service? Fornitori di servizi e rivenditori con contact center con un alto volume di traffico. Imprese internazionali di tutte le dimensioni con diverse destinazioni di chiamata, che si tratti di un'azienda di vendita al dettaglio o di un gigante dell’IT. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 59 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CommPeak - **Area geografica**: Hong Kong, Hong Kong - **Anno di fondazione**: 2012 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - Gestione di call center - Instradamento delle chiamate - Monitoraggio delle chiamate - Registrazione delle chiamate - Rendicontazione e analisi statistiche - Trunking SIP ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) ## Categorie correlate - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) ## Alternative 1. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.capterra.it/software/168668/microsoft-teams) — 4.5/5 (11026 reviews) 3. [Zoom Workplace](https://www.capterra.it/software/144037/zoom-video-conferencing) — 4.6/5 (14585 reviews) 4. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews) 5. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (916 reviews) ## Recensioni ### "From Chaos to Clarity: How CommPeak Optimized My Communication Strategy" — 4.0/5 > **Maximiliano** | *5 aprile 2023* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier. > > **Inconvenienti**: One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently. > > One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall. ----- ### "Reliable and quality voice services at an a fraction of cost we spent before" — 5.0/5 > **Kally** | *15 novembre 2023* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Our overall utility cost has reduced significantly > > **Inconvenienti**: I have no dislike on the product, it has been a smooth journey ----- ### "ava" — 4.0/5 > **abode** | *28 marzo 2023* | Servizi finanziari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen\!The response of the support, and the flexibility and understanding that we have requested, > > **Inconvenienti**: All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again, ----- ### "Controls the sales process" — 5.0/5 > **Janne** | *13 maggio 2025* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It has a comprehensive set of tools that make sales easier with more empowered management. The VoIP system makes communication more pleasant and precise at any time. It also makes it easier to manage contact with customers, allowing for greater security and personalization in each communication. > > **Inconvenienti**: It is secure and reliable with no connection issues. It has always worked correctly without any problems with effective communication. > > It met the expectations of having an integrated communication system to always keep contacts secure and with helpful tools that facilitate the entire process. ----- ### "Reliable and User Friendly" — 5.0/5 > **Zyra Joy** | *6 giugno 2023* | Salute, benessere e fitness | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution. > > **Inconvenienti**: Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/207820/commpeak-voip-service?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/207820/commpeak-voip-service) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati