BoostUp

Early Adopter

Commenti: Overall experience has been extremely positive. We were an early adopter of Boostup and feel as though our ability to increase visibility in our sales stages and forecasting outcomes were driven by our shared vision. Boostup was advancing the solution and we were looking for specific tailoring which net/net, lead to a significant outcome on our sales enablement capabilities.

Aspetti positivi:

We utilize and get value from Boostup in three primary areas; One, to assess risk of the deals in our pipeline and plan strategies to achieve. Two, to review the activity level of our reps, across key criteria (1st mtg, demo, negotiation stage) to maximize our sales enablement and at the account and deal level. And lastly, to provide a bottom up forecast based on deals in our pipeline and stage to identify early in the qtr to ensure we hit plan.

Aspetti negativi:

At times linkages between salesforce and outlook are disrupted but, that has improved.

Risk, no more

Commenti: Has helped with 3 main problems:
1) Time prioritization - Helping the entire GTM org prioritize their time and efforts.
2) Forecasting - Streamlined the forecasting process to remove the manual spreadsheet work.
3) Coaching - Changed the dialogue of deal reviews (from IC to Management) to focus on engagement risk rather than other vanity metrics. All of the above ultimately has helped with aligning all the GTM teams to focus on mitigating risk during the journey of the customer from first outreach to the renewal.

Aspetti positivi:

Combines seller reported data (CRM) with email and calendar to provide a full 360 view of engagement.

Aspetti negativi:

While the data engine is incredibly strong, it's still early in their product lifestyle. However, the team has been great to work with and has made a lot of custom configurations for us.

Developing Product - UI Needs Improvement

Commenti: It's got potential. Some big glitches they need to work through

Aspetti positivi:

It's much quicker to load and update than Salesforce and saves time by syncing into Salesforce.

Aspetti negativi:

When you write in one of the boostUp fields, if you accidentally click out of the field, it doesn't save and you lose all that info you wrote. This is incredibly frusterating and happens all the time, making me lose a lot of time rewriting notes.

The only product AEs don't complain about!

Commenti: The BoostUp team is an incredible partner across the board - from bug fixes and new feature development to training and support. BoostUp really does seem like the future of deal health and a great common language for an entire go-to-market team. The adoption rate speaks for itself.

Aspetti positivi:

When we thought about rolling out BoostUp, one of the chief concerns (as with any sales-focused product) was AE adoption. When we discussed how the product worked overall, there was a feeling that this might contribute to micromanagement or be used to just call out where they could be doing more work. What we saw was exactly the opposite. This is the only tool that we've rolled out that AEs have enthusiastically adopted. It has made forecasting easier for our AEs, Directors, and Sales Ops team, given us a common understanding of what an account actually looks like, and made account handoffs far more complete. We ended up rolling out to the SDR team as well and again, quick adoption and strong support there.

Aspetti negativi:

It was buggy when we rolled out and there continue to be some issues in terms of completely living in the platform w/r/t . The good news is that the team is incredibly responsive and has been willing to partner with us to quickly debug, fix issues and put things on the roadmap. Occasionally there are also issues mapping contacts on cross/upsells and filtering out marketing emails from the prospect company.

So much easier/ less time consuming to use than Salesforce

Aspetti positivi:

I love that when I am looking into previous activity in an account I can just hover over each buyer and seller email on a time line to see what has occurred vs. having to click into each activity in Salesforce. This was instrumental when I was new and taking over accounts from previous reps to learn what had occurred. I still use it all the time to refresh myself before calls or sending follow up emails. Its great that I can see not only my emails, but previous reps as well as what my SDR has done recently in an account. It is also helpful, especially in these remote work times, for my manager to be able to see exact emails recently sent and received during our 1:1's so I can get coaching on next steps without having to forward each email to him or read them over the phone. Lastly forecasting is a breeze. I just go in each week and update my number as well as add any notes on what occurerd this week for my manager to review

Aspetti negativi:

No dislikes yet, makes my job far easier, excited to see what they add next to help me in expediting processes