---
description: Scopri le funzionalità di LiveCaller, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: LiveCaller - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per chat](/directory/30797/live-chat/software) > [LiveCaller](/software/209451/livecaller)

# LiveCaller

Canonical: https://www.capterra.it/software/209451/livecaller

Pagina: 1/2\
Avanti: [Pagina successiva](https://www.capterra.it/software/209451/livecaller?page=2)

> LiveCaller è una soluzione multifunzione che combina diversi canali di comunicazione, come chat, chiamate e applicazioni di messaggistica social, in un'unica piattaforma.
> 
> Conclusione: valutazione di **4.8/5** stelle assegnate da 10 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.8/5** | 10 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 5.0/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: LiveCaller

## Contesto commerciale

- **Prezzo di partenza**: 13,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese, russo, spagnolo
- **Paesi disponibili**: Andorra, Argentina, Australia, Austria, Azerbaigian, Belgio, Bielorussia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada, Cechia, Cipro, Città del Vaticano, Croazia, Danimarca, Emirati Arabi Uniti, Estonia, Finlandia, Francia e altri 43

## Funzionalità

- Accesso da dispositivi mobili
- Autoresponders
- Branding personalizzabile
- Chat in tempo reale per i consumatori
- Chat/Messaggistica
- Comunicazione multi-canale
- Creazione di report/analisi
- Cronologia clienti
- Dashboard
- Database clienti
- Gestione dei feedback
- Gestione dell'accordo sul livello di servizio (SLA)
- Gestione delle code
- Gestione di feedback negativi
- Live Chat
- Quadro della attività
- Rendicontazione e analisi statistiche
- Sondaggi e feedback
- Third-Party Integrations
- Tracciamento delle interazioni
- Trasferimento/Instradamento
- Visualizzazione di dati

## Integrazioni (3 in totale)

- Meta for Business
- Telegram
- Viber

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica

## Categoria

- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)

## Categorie correlate

- [Software per chat](https://www.capterra.it/directory/30797/live-chat/software)
- [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software)
- [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software)
- [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software)
- [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software)

## Alternative

1. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1715 reviews)

## Recensioni

### "LiveCaller helps you get in touch\!" — 5.0/5

> **Desiree** | *3 febbraio 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates.
> 
> **Inconvenienti**: There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection.
> 
> Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms.

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### "I just can't believe this..." — 5.0/5

> **Danielle** | *24 ottobre 2023* | Editoria | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team.
> 
> **Inconvenienti**: To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet.
> 
> My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic.

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### "Live Caller is great\!" — 5.0/5

> **Utente Verificato** | *3 settembre 2025* | Artigianato | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: Easily accessible and simple to install and Integrate Dashboard and provides easy way to communicate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive.
> 
> **Inconvenienti**: the deletion of data in LiveCaller needs to be simplified for better usability.  the lack of a mobile app for screen management a significant drawback while using LiveCaller
> 
> My experience with LiveCaller has been amazing. I would recommend to other businesses. I am thankful for this app.

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### "A powerful and easy to implement platform" — 5.0/5

> **Juan** | *1 gennaio 2023* | Servizi di informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The implementation solution is very simple and fast. So for us it is something viable.
> 
> **Inconvenienti**: The platform is developing new functions, so we are sure that they will surprise us.
> 
> A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good.

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### "Great Customer Support Product with Tons of Potential" — 4.0/5

> **Roland** | *30 agosto 2022* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: The chat and call features work well.
The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it.
So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback.
> 
> **Inconvenienti**: The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out.
Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful.
> 
> Amazing. The customer support from LiveCaller has been wonderful.

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Pagina: 1/2\
Avanti: [Pagina successiva](https://www.capterra.it/software/209451/livecaller?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/209451/livecaller)

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