Chi utilizza 7shifts?

7shifts is designed specifically for restaurant owners, managers, and employees looking to optimize schedules, streamline communication, and improve efficiency. 7shifts simplifies restaurant life.

Cos'è 7shifts?

SPECIAL OFFER: FREE FOR 60 DAYS!

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust scheduling, communication, compliance, and engagement tools. 7shifts helps managers save 5 hours/week on scheduling, minimize call & text chaos with streamlined communication, manage staff on-the-go with free mobile apps, and trim labor costs up to 3% by integrating their POS. Join 250,000+ restaurant pros using 7shifts to simplify their life.

Dettagli su 7shifts

7shifts

http://www.7shifts.com

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Panoramica dei prezzi di 7shifts

7shifts non offre una versione di prova gratuita.


Prova gratuita

No

Implementazione e assistenza di 7shifts

Caratteristiche di 7shifts

Il fornitore non ha dato informazioni di questo tipo.

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Recensioni su 7shifts

Leggi tutte le recensioni

Valutazione complessiva

4,7/5

Punteggio medio

Facilità d'uso 4,7
Servizio clienti 4,7
Caratteristiche 4,6
Rapporto qualità-prezzo 4,6

Valuta il software

Condividi la tua esperienza con altri acquirenti.

Scrivi una recensione!
Leandro U.
Financial
Prodotti alimentari e bevande, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 5/11/2020

"7 Shifts for restaurant schedule Management"

Commenti: My managers and employees love it.

Vantaggi: It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Inconvenienti: To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Risposta del fornitore

da 7shifts il giorno 6/11/2020

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

  • Fonte della recensione 
  • Data della recensione: 5/11/2020
Mahmud U.
Founder and Owner
Ristoranti, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 12/1/2021

"All in one"

Commenti: Great customer service, easy to use

Vantaggi: We have been using 7Shifts little over 2 years now and it has been a great experience. User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body

Inconvenienti: I dont have any dislike so far in 2 years

  • Fonte della recensione 
  • Data della recensione: 12/1/2021
Susie R.
GM
Prodotti alimentari e bevande, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    3 /5
  • Facilità d'uso
    3 /5
  • Caratteristiche e funzionalità
    3 /5
  • Assistenza clienti
    2 /5
  • Rapporto qualità-prezzo
    3 /5
  • Consigliato
    1/10
  • Fonte della recensione 
  • Data della recensione: 16/4/2020

"It’s Okay"

Vantaggi: When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Inconvenienti: Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Risposta del fornitore

da 7shifts il giorno 22/4/2020

Hi Susie,

Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

  • Fonte della recensione 
  • Data della recensione: 16/4/2020
Sarah P.
Manger
Ristoranti, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    4 /5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 3/11/2020

"Longtime user"

Commenti: Absolutely great! If you have any issues they help you out right away. Plus they are always evolving and take their customers suggestions and implement them.

Vantaggi: Very easy to use. Lots of integration options and they are continually adding more. Easy for staff to use!

Inconvenienti: Not everything you need to do is on the mobile app or sometimes hard to find.

Risposta del fornitore

da 7shifts il giorno 5/11/2020

Thanks for the kind words Sarah! We are humbled by your feedback, and happy to hear you have found a lot of value in our platform once you made the switch from Hot Schedules. Keep an eye out for even more great functionality being added soon.

Also, I'm going to have a member of our mobile team reach out to you in order to hear about your ideas for improving our mobile apps to better suit you.

  • Fonte della recensione 
  • Data della recensione: 3/11/2020
Christian H.
Operations Manager
Prodotti alimentari e bevande, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    4 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    3 /5
  • Rapporto qualità-prezzo
    4 /5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 24/9/2020

"7Shifts Review"

Commenti: Overall, 7Shifts has been the best restaurant scheduling software that I've personally used. If I'm being very honest the bar wasn't particularly high, none the less I'm very satisfied. The insight into staff trends such as engagement and enthusiasm is great. As is the forecasting for scheduling.

Vantaggi: Both the UX & UI on 7Shifts are lightyears ahead of any other restaurant scheduling software that I've encountered. That's most critical in having hourly employees engage and use the software.

Inconvenienti: We had some issues with POS integration. Granted we use Aloha which isn't the greatest, but importance of POS makes that a harder thing to change so I'd like to see the scheduling software be the more nimble and adaptive one. Announcements and messaging can be clunky to load—especially on mobile.

Risposta del fornitore

da 7shifts il giorno 19/10/2020

Thanks for the review Christian! We've happy to hear that 7shifts is the best scheduler you have ever used. We also really appreciate the feedback on your POS integration. I have instructed your Success Manager to reach out to you to see if there is anything that can be done to make this better for you. Cheers!

  • Fonte della recensione 
  • Data della recensione: 24/9/2020