---
description: Scopri le funzionalità di Field Service Management, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Field Service Management - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [Field Service Management](/software/212692/gps-insight-field-service-management)

# Field Service Management

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> GPS Insight Field Service Management supporta i flussi di lavoro quotidiani, elimina la carta, automatizza le attività e collega le tecnologie all'ufficio.
> 
> Conclusione: valutazione di **4.2/5** stelle assegnate da 117 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Field Service Management?

Team addetti ai servizi esterni in fase di crescita e società di servizi multi-sede che operano come tuttofare e nei settori di riparazione, installazione di impianti HVAC, assistenza meccanica, pulizia e servizi per piscine.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.2/5** | 117 Recensioni |
| Facilità d'uso | 4.1/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: GPS Insight
- **Area geografica**: Scottsdale, USA
- **Anno di fondazione**: 2004

## Contesto commerciale

- **Prezzo di partenza**: 49,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Stati Uniti

## Funzionalità

- Accesso da dispositivi mobili
- Avvisi/Notifiche
- Cronologia dei servizi
- Database clienti
- Database contatti
- Fatturazione e contabilizzazione
- Firma elettronica
- GPS
- Gestione degli ordini di lavoro
- Gestione dei calendari
- Gestione dell'inventario
- Gestione delle fatture
- Gestione delle spedizioni
- Monitoraggio ore online
- Pianificazione della manutenzione
- Preventivi/Stime
- Programmazione
- Programmazione del lavoro
- Ricerca del percorso migliore
- Riscossione di pagamenti per servizi esterni

## Integrazioni (1 in totale)

- QuickBooks Online

## Opzioni di supporto

- Email/Help desk
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software)

## Categorie correlate

- [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software)
- [Software tuttofare](https://www.capterra.it/directory/31305/handyman/software)
- [Software per piscine](https://www.capterra.it/directory/31416/pool-service/software)

## Alternative

1. [Synchroteam](https://www.capterra.it/software/129634/synchroteam) — 4.4/5 (95 reviews)
2. [Kickserv](https://www.capterra.it/software/122541/kickserv) — 4.4/5 (387 reviews)
3. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [LawnPro](https://www.capterra.it/software/105508/lawnpro) — 4.6/5 (187 reviews)
5. [Housecall Pro](https://www.capterra.it/software/140363/housecall-pro) — 4.7/5 (2737 reviews)

## Recensioni

### "Versatile and easy to use" — 4.0/5

> **Ruby** | *13 novembre 2018* | Industria edilizia | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: The best and most needed feature is the customization.   We where able to make it exactly what we needed. this allows the input process to flow seamlessly
> 
> **Inconvenienti**: The only con was that it did not tie into our existing software program as we do not use QB but other then that it was aces.  And we did find a work around so even that was not a huge problem.
> 
> Since we where essentially in the dark ages (using paper invoices) we have really been impressed with the functionality and ease of use.  My non-tech guys have really found it quite easy to use and training was minimal.

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### "Essential for business" — 5.0/5

> **Andrew** | *29 aprile 2020* | Servizi e attività ricreative | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The ability to manage our regular servicing and customise to each customers requirements is amazing. The ServiceBridge engineers are always trying to understand your requirements and improve the software to accommodate.&#10;The customer reporting and web services are great as well. Any small business can operate better than most big businesses without much work at all.
> 
> **Inconvenienti**: It would be great to integrate with more accounting systems. That being said, the integration with Quickbooks makes using quickbooks much easier.
> 
> Photo evidence and reporting for each job is great. There are always going to be the occasional customer claiming work hasn't been done. The reporting resolves 95% of all cases. &#10;The software reliability and ability to work offline provides for seamless work. The technicians hand held devices are also updated in real time and, in turn, the office sees all updates within seconds of the jobs being finished.

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### "Growing Pains" — 3.0/5

> **Kevin** | *19 gennaio 2017* | Industria edilizia | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: Great at creating digital estimates for a point of sale and creating a record of notes, pictures, and service times.
> 
> **Inconvenienti**: For an emerging technology, there are a lot of missing features for the price tag. ServiceBridge needs to lower their costs on their software until they have more robust features that make it marketable for the cost.
> 
> ServiceBridge has helped us overcome many of the field service issues we were experiencing before going digital. The software works nicely on the iPads in the field by allowing us to attach notes, custom fields, pictures, diagrams, and so much more. Jobs can be clocked in and out in the field and the customer can sign the estimate on the spot right on the iPad.&#10;&#10;The biggest challenges we faced all had to do with matching our workflow with their software or vice versa. The ability to schedule work crews, for example, was something completely to inept to use in the beginning. We had to use an additional CRM called ServiceCEO to get what we needed on the scheduling side. Through continual pressure, the ServiceBridge team finally added the robust scheduling ability to their software. Another huge missing piece was their Open APIs. The software only started using Rest APIs in 2016, something that was a staple in many of the competitor's SaaS platforms. &#10;&#10;ServiceBridge excels at being a field service digital solution, in that it provides a great instant sales and field service solution for our field teams. What it does in field service point of sale, it lacks in CRM. Getting a simple confirmation on an estimate is a matter of emailing a separate email entirely as there is no digital signing portal connected to a hosted estimate.&#10;&#10;As far as being a CRM, it is not that of any flavor and needs an additional SaaS platform to help it out. The reporting, although robust and easy to customize, still lacks a few cohesive elements that exist in other CRMs. Attaching a CRM to ServiceBridge requires hiring a third-party developer to create the hooks. Since their API only became open in 2016, there are zero public APIs created and zero mainstream CRM software platforms working with them.&#10;&#10;The cost of the service is in the upper range of field service software costs. Some more robust alternatives exist in the same price ballpark.

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### "Great For a Service Company" — 5.0/5

> **Rob** | *22 dicembre 2020* | Industria edilizia | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I rely on the immediate transfer of information from my office staff to my field team and back again to the office.  With GPS Insight FSM we have Real Time information on how are jobs are going, who we can invoice, jobs we need to follow up with, etc.  This software replaced the clunky piece meal system I created when the business launched.  This software saved my business’ life\!
> 
> **Inconvenienti**: I would like to see a communication component imbedded in the software that connects my clients with my staff so that our scheduling/communication is all in one spot.  Right now we use an outside messaging platform to schedule.
> 
> As the General Manager, I am able to look directly into jobs that are being executed in real time.  I am able to then make course corrections with my team to improve efficiencies within out company.

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### "Helpful tool for management" — 4.0/5

> **Utente Verificato** | *12 settembre 2022* | Settore automobilistico | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: It helps in overall service management and optimises the workflow
> 
> **Inconvenienti**: It needs some what development in some areas
> 
> It is good software for minimising the trouble during mobile services

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