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Cos'è SurveyMonkey Enterprise?

SurveyMonkey Enterprise consente alle aziende di acquisire e agire in base a feedback critici per promuovere la crescita e l'innovazione su larga scala con funzionalità avanzate di sicurezza e conformità. Integra il feedback dei sondaggi con il tuo stack tecnologico per arricchire il processo decisionale e automatizzare i flussi di lavoro. I prodotti, le soluzioni aziendali e le integrazioni di SurveyMonkey consentono a oltre 335.000 organizzazioni di offrire esperienze migliori ai clienti, aumentare la fidelizzazione dei dipendenti e promuovere crescita e innovazione.

Chi utilizza SurveyMonkey Enterprise?

Responsabili delle decisioni di marketing, sanità, risorse umane e istruzione preoccupati per gli obiettivi e i risultati aziendali. Professionisti IT che devono supportare la conformità o le decisioni con soluzioni tecnologiche.

SurveyMonkey Enterprise Software - 1
SurveyMonkey Enterprise Software - 2
SurveyMonkey Enterprise Software - 3

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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su SurveyMonkey Enterprise

Punteggio medio

Nel complesso
4,6
Facilità d'uso
4,6
Servizio clienti
4,2
Caratteristiche
4,4
Rapporto qualità-prezzo
4,3

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
66%
4
29%
3
4%
2
1%
1
1%
Kevin
Kevin
Business Owner
Utente LinkedIn Verificato
Produzione di media, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A way for Collection Information.

4,0 3 anni fa
Sottotitoli in italiano disponibili nel lettore video
Mario
Imprenditore e Dirigente d' Azienda (Portogallo)
Vetro, ceramica e cemento, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

SurveyMonkey Enterprise: ottimo strumento per sondaggi online

4,0 2 mesi fa Nuova

Commenti: Mi aiuta a trovare i prodotti e servizi che mi servono: ottimo

Aspetti positivi:

É molto facile da usare e dà ottimi risultati, per indirizzare una Azienda sulle scelte future

Aspetti negativi:

Pe avere di più bisogna pagare, altrimenti è un pò limitato nelle domande e nelle risposte

elena
psicologo (Italia)
Salute mentale, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Survey Monkey per survey

4,0 anno scorso

Commenti: L'ho utilizzata molto per fare indagini in ricerca quindi su campioni di popolazione; oppure per creare delle survey di indagine clima e benessere organizzativo.

Aspetti positivi:

E' molto facile da utilizzare, interfaccia semplice e buon design. La personalizzazione di tutto è l'elemento che mi soddisfa maggiormente, per rendere "unico" lo strumento che crei.

Aspetti negativi:

Per l'utilizzo che ne ho fatto, non ho riscontrato problemi gravi.

Federico
Consulente (Italia)
Consulenza manageriale, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Prodotto discreto, senza infamia ne lode

4,0 2 anni fa

Aspetti positivi:

Le funzionalità più importanti sono principalmente quelle degli altri competitor, ovvero la possibilità di generare sondaggi, sulla base delle proprie necessità.

Aspetti negativi:

Da migliorare alcuni elementi legati alla trasparenza e all'assistenza.

Carolyn
Carolyn
Project Manager (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

This software is easy to use

5,0 5 anni fa

Commenti: Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.

Aspetti positivi:

Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.

Aspetti negativi:

The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.

Enrico
Customer Service Manager (USA)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Bets Market Research Solution For Business

5,0 10 mesi fa

Aspetti positivi:

When it comes to managing and handling market research, SurveyMonkey Enterprise is the real deal as it has amazing features. It comes with SMS survey capabilities and also makes 360 Degree Feedback easy to handle.

Aspetti negativi:

SurveyMonkey Enterprise has always been super helpful and effective. Do dislikes.

Ashley
Coordinator (USA)
Ospedali e sistemi sanitari, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Quick and easy way to collect data!

3,0 5 anni fa

Commenti: Overall, very positive! Utilizing SurveyMoney for us has opened doors that we otherwise did not know existed & has streamlined the communication between our patients and decision-makers in the department for the future of our services.

Aspetti positivi:

Utilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.

Aspetti negativi:

We received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.

Kevin
IT (USA)
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The standard for surveys

5,0 2 mesi fa

Commenti: SurveyMonkey Enterprise is the defacto survey tool that every technologist uses. As such, your IT team will be familiar with it, so the learning curve is near-zero. All in all, a very good platform if you need to collect customer feedback!

Aspetti positivi:

Dead simple interface for collecting user feedback at scale. Highly customizable. Every technologist knows how to use it.

Aspetti negativi:

Pricey for some use-cases. Not always apparent what the cost will be until charged.

Gavin
Gavin
Account manager (Australia)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

An easy affordable entry into custom forms

5,0 2 mesi fa

Commenti: Overall very satisfied, works well is reliable. Pretty affordable for what it does

Aspetti positivi:

Super easy to use, loads of tutorials and help guides online for whatever your application you'll definitely be able to find ways to build it.

Aspetti negativi:

Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form

Elyse
Administrative Assistant (USA)
Risorse umane, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Survey Monkey Useful for Internal and External Surveys

5,0 2 mesi fa

Commenti: Overall this has been a good experience. It has been primarily customizable. We loved that we could add our logo. Not having a "not applicable" option was frustrating for some customers. Overall our customers and internal staff enjoyed the user experience.

Aspetti positivi:

The enterprise has added security and so I felt safe sharing this with my team. I also loved that I could remove surveymonkey.com and customize it for my clients.

Aspetti negativi:

There were customer complaints if they couldn't skip a question that didn't apply to them.

Veronica
Motion design and marketing student (Australia)
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Survey Monkey - A Suggested Survey Tool

5,0 3 mesi fa

Commenti: A great tool for those in the marketing industry for those needing informative user experience responses

Aspetti positivi:

Makes the survey experience easy for those who may need assistance in creating a informative survey as it suggests prompts

Aspetti negativi:

Access to more features without membership

Esther
Business Planning Analyst (Canada)
Amministrazione pubblica, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

SurveyMonkey Enterprise Review

4,0 2 mesi fa

Commenti: SurveyMonkey Enterprise is nonetheless a powerful tool for large organizations that often time engage in market research and surveys and are looking for secured platforms to roll out their surveys. In addition, being able to integrate this platform with other platforms (Power BI etc.) makes it a great option to explore!

Aspetti positivi:

I find SurveyMonkey Enterprise as a cutting-edge tool for designing, delivering and analyzing surveys with the snap of a finger. With this tool I'm able to customize surveys with our organizations branding, ensure real-time collaboration with other team members as well as utilize its powerful reporting tools that provide deep insights, cross-tabulation etc. Good a thing we can now integrate this with Power BI platform which we use to build our dashboards.

Aspetti negativi:

SurveyMonkey Enterprise can take some practicing to master, thus elongating the learning curve. Besides, its a bit more expensive when compared to the standard SurveyMonkey plans.

Nichole
Program Manager (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

SurveyMonkey Enterprise is a great tool!

4,0 3 mesi fa

Commenti: I love it and it's so user-friendly. I haven't gotten any bad feedback from the admin or staff.

Aspetti positivi:

Its SOO user-friendly not only for me to create Surveys but also to collect responses and get data in a clean matter. And is also easy for the users.

Aspetti negativi:

It would be helpful to have more than three people logged in at once since we do have different department heads, and we have to log out so others can use the program.

Paige
Creative Director (Australia)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great for feedback generation

5,0 3 mesi fa

Commenti: SurveyMonkey is great for getting feedback from employees and clients. I love the flexibility in building survey questions and that it allows you to receive feedback anonymously. This way we can look at implementing changes off the back of survey results.

Aspetti positivi:

SurveyMonkey is a great way to get anonymous feedback from employees and clients

Aspetti negativi:

Actually building the surveys can be a little tricky, but it’s not too hard to work out.

Surbh
Associate manager (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Survey Monkey - is it worth to pay for Surveys?

4,0 2 anni fa

Commenti: Its pretty good

Aspetti positivi:

Everything is good, specially it makes life easy to create complex surveys with extra branching/ calculations

Aspetti negativi:

Was good, only concern is if you need to create complex surveys then you can pay and use it for simple surveys the free service of Google docs, MS docs is better.

Shannon
Shannon
Homemaker (USA)
Internet, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

So Simple It Will Amaze You!

5,0 5 anni fa

Commenti: I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

Aspetti positivi:

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Aspetti negativi:

Sometimes not enough surveys to pick from!

Eric
Revenue Operations Manager (USA)
Salute, benessere e fitness, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

SurveyMonkey almost Enterprise

4,0 3 anni fa

Commenti: Overall I was disappointed in the Enterprise features for a larger scaling organization, but impressed with the uptime and survey UIs that were customer-facing. It was very simple to create a new survey or poll and get it sent out to customers. We even used a 1-10 template to get baseline NPS from our customer base that was quite easy. If admin controls get up-leveled I would revisit this product.

Aspetti positivi:

I love the ease of setting up a new survey and seeing visual results in chart form.

Aspetti negativi:

There are not enough Enterprise features to call this Enterprise-ready. The most glaring thing missing is the ability to SEE and MANAGE surveys that are "out in the wild" as an admin. My team would constantly come to me asking if they could see the results of a survey a colleague had sent. I would have to send them to that individual because I couldn't even see IF it was sent. If that person was out of the office then we were out of luck until they returned. I was very frustrated by this.

Cristine
Web Developer (USA)
Gestione formativa, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Survey Monkey Enterprise, Be Secured and Be in Control

5,0 5 anni fa

Commenti: SurveyMonkey Enterprise has help us come up with practical solutions towards the learning needs of students. Through survey monkey links we distribute to students through the university website, and we right away get the feedback we need to help the university plan an academic year the is suited to cater for the requirements of the students.

Aspetti positivi:

What I like most about SurveyMonkey Enterprise is that it let's us secure our data and be in control of it. It has a centralized administration feature that let's us distribute our gathered and pre-existing data to those who are meant to have them and secure it from any other party that aren't supposed to get a grasp of our data. This means, besides privacy and security, it enables us to share only the right data for the right user and that is very important when handling collected data, making SurveyMonkey Enterprise, truly helpful!

Aspetti negativi:

We do not only keep safe gathered data and make use of it and utilize it to it's full potential, we can also integrate data that we have prior, through SurveyMonkey Enterprise. I like everything about it to be honest and it's been a big help to us in the office.

Yash
Student (Canada)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Survey Monkey Review

5,0 4 anni fa

Commenti: Amazing to do large-scale surveys.
Once you close the survey and generate results, you will see how detailed everything is.
There's everything present like Respondents per category, individual category score, etc., which makes it very easy to interpret the results.

Aspetti positivi:

Amazing software for doing surveys. I like the vast amount of features that Survey Monkey has. From the option of putting in short answer questions to using checkboxes and stuff, this software has got everything.

Aspetti negativi:

I feel that the User-Interface is little tricky and it was little difficult to navigate things. Survey Monkey can make their UI more simpler.

David
Marketing Manager (Canada)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Poor customer service

3,0 4 anni fa

Commenti: We took an annual plan with them and after 6 months, we were not really using the software. We contacted them and explain that we would like to get a reimbursement. Usually, you get a better pricing when you take it for a year, but they also offer a monthly rate that is a little higher. I was expecting that if we wanted to cancel that they would take that higher rate x number of months we used the software and credit us the balance. At the beginning they were super responsive to my emails and then they went silent. That is NOT the right way to treat customers. Now I will not renew with them ANYWAYS and I am not suggesting SURVEY MONKEY for that specific reason. There are other GREATER alternatives out there.

Aspetti positivi:

Plenty of features and nice interface. The reports are fairly powerful and well done.

Aspetti negativi:

Not that user friendly. I couldn't create an automated email to receive when new surveys were completed. They do not have features like smileys to gage if the customers were happy or not with our service. We cannot prepopulate an answer (e.g. Having "YES" as the default answer and the customer can change it to "NO" .

Marissa
Resident Assistant (USA)
Istruzione superiore, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Unique survey software

5,0 3 anni fa

Aspetti positivi:

This survey software is very easy to use and does a lot more than your typical survey would provide. I really like the question branching feature that not a lot of other applications provide.

Aspetti negativi:

One thing that is could be improved is the design of the software and additional instructions on how to navigate around the software. I think it was a little overwhelming to get to know how to use all of the features but once you get the hang of it you’ll never forget it

Sabrina
UX Researcher (USA)
Beni di consumo, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to learn survey structure

5,0 2 anni fa

Commenti: Surveymonkey's customer service is responsive and the tool is overall great for internal and external surveys.

Aspetti positivi:

Surveymonkey is very user friendly and is easy to learn. Novice survey creators can build a survey in minutes without trouble.

Aspetti negativi:

Although surveymonkey has many necessary survey features, exporting data is troublesome. The format of a basic excel export does not make the data easy to work with.

Utente Verificato
Utente LinkedIn Verificato
Industria alberghiera, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A Classic!

5,0 6 anni fa

Commenti: Easiest, quickest survey software to use. I will continue to use this!

Aspetti positivi:

This software is SO easy to use, as both a surveyor and survey taker. It's so well known, and frankly universal.

Aspetti negativi:

It really could do for an update, I would love some sleeker, less branded options. Although it is super easy to use, and familiar, I would love to see some more personalized updates for the actual surveys we are sending out.

Aaron
Program Analyst (USA)
Ricerca, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Tried and True!

4,0 3 anni fa

Aspetti positivi:

Survey Monkey has been around for a very long time, as far as survey software is concerned. They have kept their design simple and extremely user-friendly. Because of their longevity, Survey Monkey has learned various ways to export data that is conducive to analysis platforms. This saves the research quite a bit of time.

Aspetti negativi:

It has gone up in price over the years, and the "free" version has decreased in its overall allowances and functions. If you want the features I mentioned above, definitely spring for the paid versions. Unfortunately, the name can be off-putting for people who are not familiar with Survey Monkey. Clients may not take you seriously.

Nicole
5th Grade ELA Teacher (USA)
Istruzione primaria/secondaria, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Tool for Educators and Students

5,0 5 anni fa

Commenti: SurveyMonkey has been such a great tool to use within the school to collect data to be used to improve our environment and the way we work. I have also used it as a graduate student and it was a great tool for me to use during my studies because it gave me so many great ways to analyze my data.

Aspetti positivi:

SurveyMonkey surveys are so great because they are easy to use and you can analyze the data from the surveys in so many different ways. It is easy to create the surveys, to collect responses, and to view the results.

Aspetti negativi:

There are limited customization options with only about 12 design themes to choose from, so it may be difficult to perfectly integrate the theme into what you need for your use.

Haley
Admin and Data Assistant (USA)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great if you want to build your own surveys!

5,0 anno scorso

Commenti: Makes designing, sending and reviewing surveys a breeze. Customer support is excellent!

Aspetti positivi:

Super easy import or build surveys from scratch! Customizable questions, multiple question types to chose from, so many options for survey sharing, analysis and sharing.

Aspetti negativi:

If you are not super tech savy, this program can be a little tricky to figure out.