JobBOSS²

E2 Shoptech revolutionized our shop

Aspetti positivi:

1. No IT guy cost to maintain server. 2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips. 3. Android/Apple app for tablets that can be used for data collection 4. Also just released an app for employees to check in and out from their phone. You can post stock from this app. 5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups. 6. New updated features over the old system. Better reports. More capable Hot Spots. 7. Works the same as the old system, just things are in different spots. 8. Better, more efficient user interface 9. Easier to customize reports 10. Just introduced Dashboards

Aspetti negativi:

1. The subscription price. 2. Cert control in general can be better. 3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Excellent Product

Commenti: We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

Aspetti positivi:

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Aspetti negativi:

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

JOBboss review

Aspetti positivi:

Shop floor management. User friendly interface.

Aspetti negativi:

Can only report on the accrual basis. No cash basis available for reporting. Some report are tricky to produce.

Entry level manufacturing software for shops willing to change to fit their ERP

Commenti: It's not that our sales volume has outgrown JobBoss, but our processes have. The lack of flexibility and customization are forcing us to work outside of JobBoss (e.g. custom software). The more that happens, the more obvious it is that JobBoss isn't right for us. I always consider JobBoss as a first source for our processes. Most of the time it can do something similar to what we want, but we would have to make serious concessions to make it fit. Ps. Stop sending "Important JobBoss Updates" that are primarily selling custom utilities.

Aspetti positivi:

In general, it's easy to use. Each module has similar buttons and interfaces. I think the AR/AP modules work well since it's not the primary focus of the software.

Aspetti negativi:

Quote entry has extremely limited ability to adjust margins (it can do it, but it's not easy). Adjusting margins are key for job shop environments. After speaking with support about my needs, they told me to quote outside of the system. Which means, I was literally told not to use your product. Legacy fields get stuck in the system. There's a lot of clutter in our system because we need to change user defined fields but they're not available in the find/replace utility. Scheduler is very poor. Difficult to use, glitchy. Doesn't (automatically) schedule for available labor resources, which is a huge part of a job shop environment. Reviewing scheduling during quoting doesn't account for current back load (or didn't at the time we last considered it). The recent "facelift" was atrocious. It's actually a huge deterrent to updating versions. What benefit is this facelift to me? My perception is that there will be no feature additions to the core product. Any improvements come in the form of custom utilities with additional cost.

Complete company software

Commenti: The customer support was great while implementing the software and after implementation of the software.
The software exceeded our expectations.

Aspetti positivi:

The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them.

Aspetti negativi:

There was a lot of data entry that had to be done to get the system working correctly for our company.