--- description: Scopri le funzionalità di Maestro PMS, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Maestro PMS - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Maestro PMS](/software/2437/maestro-pms) # Maestro PMS Canonical: https://www.capterra.it/software/2437/maestro-pms Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/2437/maestro-pms?page=2) > Soluzione per migliorare la produttività di hotel, resort, centri congressi e operazioni aziendali. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 23 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Maestro PMS? Hotel indipendenti a servizio completo, resort, centri congressi, case vacanza, casinò, aziende di gestione di strutture ricettive, ritiri e non profit, alloggi universitari, ostelli, gruppi indipendenti con proprietà multiple. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 23 Recensioni | | Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: NORTHWIND - **Area geografica**: Markham, Canada - **Anno di fondazione**: 1978 ## Contesto commerciale - **Prezzo di partenza**: 25.000,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Irlanda, Messico, Regno Unito, Stati Uniti ## Funzionalità - Automazione del marketing - CRM - Creazione di report/analisi - Gestione dei test - Gestione del personale - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Gestione delle comunicazioni - Gestione di documenti - Integrazione di GDS/OTA - Punto di vendita - Third-Party Integrations ## Integrazioni (5 in totale) - Book4Time - Ivy Experience Suite - ResortCleaning - Tripleseat - Whistle Messaging ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per la gestione delle API](https://www.capterra.it/directory/31065/api-management/software) - [Software per la gestione degli affitti](https://www.capterra.it/directory/30929/rental-property-management/software) ## Alternative 1. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (473 reviews) 2. [Smoobu](https://www.capterra.it/software/160106/smoobu) — 4.5/5 (195 reviews) 3. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1562 reviews) 4. [WebRezPro](https://www.capterra.it/software/113348/webrezpro) — 4.6/5 (217 reviews) 5. [Hotelogix](https://www.capterra.it/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Recensioni ### "Fantastic customer support drives feature rich PMS" — 5.0/5 > **Chris** | *18 ottobre 2017* | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The hospitality industry is about people - connecting people, servicing people, and other various interactions. Having a key software vendor that is also about people is invaluable. The support staff at Maestro are what sets them apart from their competition - the Canadian hospitality is on full display here. > > **Inconvenienti**: As is common with PMS suites, the interface is a bit dated in its look. The HTML version is a bit more polished however. ----- ### "Used it for 7 years" — 4.0/5 > **Ryan** | *18 febbraio 2019* | Forniture e materiali | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Once you get past the learning curve, it's very easy to use and move quickly through the program. It is a great program for all aspects of managing hotel be it inventory and rate management, guest management, reservations, sales, accounting. I'm sure in 7 years I've used it, I didn't get to use every function since there was just so much. What I liked most was that it is quick and easy to access a lot of information (guest, company, or group info or history / room availability and pricing / accounting and sales figures). This was very helpful since easy flow of information is vital to a hotel running smoothly. When loading rates, I particularly liked that I could set automatic rate adjustments base on parameters such as dates, day of the week, occupancy, room type, or a combination of any of the aforementioned. This automation meant that if sudden inventory changes occurred on the rare occasion that I was not working, the rates would increase or decrease to achieve the best average daily rate and occupancy. Managing inventory was very easy with Maestro. Even with 9 different room types, I could use various reports to see overall occupancy, occupancy by room types, and also by specific rooms. I could go on. It is a very solid PMS program and I would use it again. > > **Inconvenienti**: The only real dislike that I had with this program was the learning curve. Because the particular Maestro PMS we used was easier to use without using a computer mouse, it was essential to learn the mnemonics (ALT- letter combo) of every function. I still remember that to get to reservations was ALT-I-R. This was was complicated by the fact that sometimes the ALT-letter combo varied between different tasks even though they were similar tasks. The best way to explain is an example: In a guest reservation, to access notes I would key in ALT-I-N, in a group reservation, I would have to key in ALT-I-T. > > I'll have to admit that in 9 years working in hotels that I've only used 2 PMS programs. Of the two, I strongly preferred Maestro. I've used Maestro as a front desk agent, night auditor, front office manager, and general manager. Once past the learning curve, and with repeated use, you can fly through the program quicker than the computer can refresh... at least I could :) ----- ### "Maestro PMS" — 3.0/5 > **Madison** | *2 luglio 2019* | Industria alberghiera | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: I like that you can put events in and track bookings. You can make payments and keep record of events and rooms booking. > > **Inconvenienti**: The program is not user friendly from a hotel stand point. To check in the employees have so many steps in order to get the guest checked in. The reports are not easy to pull and use. when you call support the person is not always nice and helpful. ----- ### "Maestro Review" — 4.0/5 > **Erin** | *12 luglio 2019* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Transaction details, Customer Support, Auditing Reports > > **Inconvenienti**: Unfortunately, we are still waiting on Tax reporting for our 1099's / 1042s annual tax reporting. Being in the US, we require both. We've requested the function over 3 years ago and it is still on the back burner. For US Clients-this is a BIG CON > > Over all, we like using Maestro PMS. ----- ### "Top Notch System and Service" — 4.0/5 > **Andy** | *2 agosto 2019* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The software works as promoted with many options to fit clients needs. What I am most impressed is the level of support we receive and the speed in which we receive support. From daily tech questions to new technology upgrades, the Maestro team is always quick to respond and have the desire to provide solutions. > > **Inconvenienti**: Group package rate setup seems to be very complex and difficult to wrap me head around, will continue to study and ask questions. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/2437/maestro-pms?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/2437/maestro-pms) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati