Who Uses This Software?

independent salon owners 1 to 50 staff, small salon and spa chains, nail salons and skin care clinics, Dayspa and Medi-spas


Average Ratings

19 reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
    Features
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
    $39/month
  • Free Version
    No
  • Free Trial
    No
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    In Person
    Live Online
    Documentation
  • Support
    Business Hours
    Online

Vendor Details

  • MIKAL
  • http://www.mikal-salon-software.com
  • Founded 1981

About This Software

MIKAL SEVEN is the next generation in salon & Spa management - check it out! From the company that started it all! SEVEN is JAVA based and features client self check in with the CyberPreceptionist, Employee Smart Phone interface, real on-line booking, multi-location gift card tracking, and the fastest point-of-sale/booking system in the industry. The interface gives unsurpassed system navigation to credit card processing, silent pagers, and Beauty School interfaces. Packages starting at $19/mo


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MIKAL SMS Features

  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Package Creation
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

MIKAL SMS Most Helpful Reviews

I have been using Mikal for 18 years. It has met many of the customized needs of my company.

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4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Mikal is comprehensive, customizable and loaded with many features. Customer service includes marketing as well as technical support. It is suitable for non-salon, wellness-oriented companies such as my establishment. Mikal will build and create custom features upon request. The staff is very knowledgeable and reliable. Mikal conducts regular educational, hands-on events, both locally and off-site, for the benefit of its users.

Cons: The software is not as user-friendly as other, simpler appointment book and point of sales programs. It does require extra effort to learn because there are so many variable features. That said, one need only learn the features that you will be using, thereby making it simpler to learn. Mikal is not currently cloud-based optional and therefore not as up to date with the latest technological features available with other programs.

Easy, efficient & customized salon software gives me freedom to focus on more important tasks.

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5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mikal does everything I need, even things I didn't know I needed and now can't imagine being without. It 's fairly straightforward to train new team members on, the support with the software is insurmountable. The software is tailor-fit to my specific preferences and the company is incredibly responsive to the ever changing needs of the industry.

Cons: I do wish I had a detailed user manual to refer to when support is not available. Sometimes I just can't remember where to find or how to run that one pesky report and etc. A list of what error codes are and trouble shooting for each one-the help buttons/option do not offer much information at all. Multi-screen use especially during reports would save some serious time and frustration.