ChannelAdvisor Enterprise

ChannelAdvisor Enterprise

da ChannelAdvisor

Chi utilizza ChannelAdvisor Enterprise?

Marchi e rivenditori leader che desiderano interagire con i consumatori durante il proprio percorso di acquisto, ampliare la propria portata attraverso i mercati e migliorare l'evasione degli ordini.

Cos'è ChannelAdvisor Enterprise?

ChannelAdvisor (NYSE: ECOM) è una piattaforma cloud di e-commerce leader del settore, la cui mission è connettere e ottimizzare il mondo del commercio. Per quasi due decenni, ChannelAdvisor ha aiutato oltre 2.700 marchi e rivenditori in tutto il mondo a migliorare le proprie prestazioni online, espandendo i canali di vendita, connettendosi con i consumatori di tutto il mondo, ottimizzando le operazioni per le massime prestazioni e fornendo analisi fruibili per migliorare la competitività.

Dettagli su ChannelAdvisor Enterprise

ChannelAdvisor

http://www.channeladvisor.com

Fondata nel 2001

Panoramica dei prezzi di ChannelAdvisor Enterprise

ChannelAdvisor Enterprise non dispone di un piano gratuito e non offre una versione di prova gratuita.

Versione gratuita

No

Prova gratuita

No

Implementazione

Cloud, SaaS, Web

Formazione

Di persona

Live Online

Webinar

Documentazione

Assistenza

Online

Caratteristiche di ChannelAdvisor Enterprise

Piattaforme e-commerce
Accesso da dispositivi mobili
Assemblaggio di componenti (kitting)
CRM
Email Marketing
Gestione SEO
Gestione dei resi
Gestione dell'inventario
Gestione delle promozioni
Gestione delle recensioni
Gestione multi-store
Marketing multi-canale
Modelli
Sicurezza dei dati
CRM
Creazione di report/analisi
E-commerce
Email Marketing
Gestione degli ordini
Gestione degli ordini d'acquisto
Gestione dei resi
Gestione del personale
Gestione delle commissioni
Gestione delle merci
Ordine per corrispondenza
Programma di fidelizzazione
Sistema multi-locale
Analisi dati dei canali
Controllo dell'inventario
Gestione degli incentivi
Gestione degli ordini
Gestione dei partner
Gestione dei prodotti
Gestione dei rivenditori
Gestione della campagna
Gestione delle opportunità
Gestione di potenziali clienti

Recensioni su ChannelAdvisor Enterprise

Stai visualizzando 5 di 45 recensioni

Nel complesso
3,7/5
Facilità d'uso
3,4/5
Servizio clienti
3,1/5
Caratteristiche
4,1/5
Rapporto qualità-prezzo
3,1/5
Cynthia Q.
MultiChannel Marketing & eCommerce Director
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    3/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 26/11/2019

"If you sell on more than one marketplace, you need this software"

Commenti: We needed to solve a labor issue of trying to post a product/SKU on multiple different marketplaces without having to go to each one and use their particular interfaces.
Channel Advisor simplifies all of that, and allows us to mainstream our postings from a central repository.
Also, CA manages inventory across all channels, so you don't run the risk of overselling.
Built in repricing tools let you automatically adjust your pricing to match marketplace trends and win the sale within your guidelines. Business rules let you be as complex as you want in defining those guidelines. Overall, this is an extremely robust (and scale-able) system that allows you to customize and manage listings, pricing, inventory and more from one place.

Vantaggi: Incredible versatility, allowing us to list a large catalog of products across multiple marketplaces with minimal effort.
Centralized and customizable product data management allows for maximum exposure with minimum labor.
CA keeps up with all the latest requirements and mapping changes from each marketplace, so you don't have to.

Inconvenienti: My only con for this software isn't the software itself - it's the support.
Support requests can take a long time to get addressed/resolved. Almost all have to be escalated, which takes days if not weeks.

  • Fonte della recensione 
  • Data della recensione: 26/11/2019
Moshe D.
Director
Vendita al dettaglio, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    3/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    3/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 20/9/2019

"Powerful software but Expensive and hard to learn "

Commenti: The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software

Vantaggi: Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

Inconvenienti: TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Risposta del fornitore

da ChannelAdvisor il giorno 25/9/2019

Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

  • Fonte della recensione 
  • Data della recensione: 20/9/2019
Randy B.
Owner
Arredamento, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    2/5
  • Rapporto qualità-prezzo
    2/5
  • Consigliato
    5/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 19/1/2018

"Good software but not the best company"

Commenti: All in all it is good software but not the best company to work with.

Vantaggi: CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems.

Inconvenienti: It is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway.

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 19/1/2018
Meena P.
E-commerce Director
Commercio all'ingrosso, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 20/9/2019

"The Best platform for setting up your online marketplace business"

Commenti: I have shopped all around time and again to see what other competitors are coming up but I fail every time to learn anything new. Channel Advisor is so far the best in the industry and it always is top in its game.. be it simplifying new updates which may be daunting, keeping up with industry trends, adding features, extremely talented customer support and of course a very solid platform. I believe that they are the best in the industry and offer great value and service.

Vantaggi: The platform is more easy to understand, solid and simple compared to its competition. Their customer support is extremely talented.

Inconvenienti: The only thing I would say is pricing. I wish I could get a better pricing based on a lower tier.. maybe they should encourage sellers who are starting out and give them a basic platform to Manage Inventory and Orders only.

Risposta del fornitore

da ChannelAdvisor il giorno 25/9/2019

Meena,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

  • Fonte della recensione 
  • Data della recensione: 20/9/2019
Cindie S.
Marketplaces Coordinator
Servizi ambientali, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 23/9/2019

"Logical Software that works well, but can be complex depending on your original data."

Commenti: We use the software to pull data together from a range of sources since our systems are spread across multiple data points. This makes it more complex, but the software works in a logical manner. We don't use it for order management or stock, rather just as a system to transform and feed data to various marketplaces, and send orders back into our system. I took over a badly set up system and it has taken a year to sort the bad data from the good, and fully work through all of the issues from previous users at my company - the general consensus was that everyone hated CA because they didnt understand it. I actually find CA a logical and easy to use system. It has a lot of functionality and ability to be customised, and we have been able to automate a significant amount of our data flow and pricing strategies making us more effient.

Vantaggi: Logical, plenty of Customization, helps with automation and efficiencies. I really like Channel Advisor , however it can become quite complex. When you understand the goal, and the software capabilities it is a great system and helps pull together and transform complex data, customizing it for each marketplace.

Inconvenienti: Once set up it can be hard to backtrack and redo the system, especially once its in operation. Important to get the data in the right way the first time. It's a tough program to hire for - it sits between IT, Data, and Marketing Content to some extent.

Risposta del fornitore

da ChannelAdvisor il giorno 26/9/2019

Cindie,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

  • Fonte della recensione 
  • Data della recensione: 23/9/2019