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MAPCON
Panoramica su MAPCON:
Cos'è MAPCON?
Mapcon Technologies, Inc. mette a disposizione CMMS nelle versioni Lite e Pro, oltre a vari moduli avanzati che aiutano a realizzare un sistema in grado di adattarsi perfettamente alle proprie esigenze. Queste soluzioni consentono agli utenti di installarle autonomamente sul proprio server o possono essere ospitate per loro. Il prezzo del software si basa sul numero di utenti simultanei invece che sulle singole licenze e ciò consente alle aziende di risparmiare denaro. Mapcon dispone di tutte le funzionalità di un sistema tipico più molte altre, come ad esempio strumenti per la creazione di report avanzati, un'app mobile robusta e molto altro.
Chi utilizza MAPCON?
Ogni impresa che desideri semplificare la gestione della manutenzione.
Dove si può implementare MAPCON?
Basato sul cloud
Locale
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Valutazione complessiva
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Sulla base di 141 recensioni
Sentiment delle recensioni
Positivo
87%
Neutro
9%
Negativo
4%
Prezzo di partenza
30,00 USD
Per utente, Al mese
Prova gratuita
Informazioni sul fornitore
- MAPCON Technologies
- Sede: Johnston, USA
- Fondata nel 1982
Disponibilità per Paese
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Stati Uniti
Lingue
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inglese
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MAPCON
30,00 USD
mese
Versione gratuita
Prova gratuita
3,8 (141)
4,2 (141)
4,6 (141)
VS.
Prezzo di partenza
Prezzi
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
29,00 USD
mese
Versione gratuita
Prova gratuita
4,5 (631)
4,4 (631)
4,5 (631)
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Recensioni verificate di Capterra su MAPCON
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Valutazione complessiva
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Utente Verificato
Utente LinkedIn Verificato
Tempo di utilizzo del software: Non specificato
"easy way to control your maintenance program"
12 aprile 2018
Aspetti positivi:
Very good concept to manage the maintenance and remember every single thing, it help a lot with my crew
Aspetti negativi:
Price is a little high, software overall is not friendly you have to learn how to use it and inverts time
Fonte della recensione
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Jennifer
Facilities Coordinator (USA)
Beni di consumo
Tempo di utilizzo del software: Più di 2 anni
"Hard to learn, great to use"
25 ottobre 2016
This is a review of an older version of Mapcon (5.2).
I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear.
After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology.
I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort.
We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential.
My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.
Aspetti positivi:
All areas work together, but you don't need to use all capabilities to get results.
Aspetti negativi:
Not user friendly
Fonte della recensione
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Risposta di MAPCON Technologies
15 novembre 2016
Hello Jennifer, Thanks so much for the compliments! I'm really glad you were able to attend 3-day training here in Iowa, and I am glad to hear that you got something out of it, aside from looking at my handsome face for those days :) I truly enjoy doing these training classes, and I am really glad it shows. -Steve
David
Maintenance Manager (USA)
Prodotti chimici, 11-50 dipendenti
Tempo di utilizzo del software: 1-5 mesi
"Good, not great"
2 novembre 2016
Unfortunately the PO side of MapCon is not as robust as I had hoped. If I fully understood the lack of ability for reporting options I may not have upgraded at all. At least with the old system we could create our own reports. I expected an upgrade to be not only more user friendly but also, at minimum, have the same capability of the original. The upgrade is nice but the limiting of M #'s and Assets seemed to a bit sneaky. While yes the quote mentioned numbers, the original MapCon had no such restriction and I believe that aspect should have been a talking point. As for customer service, we have have had to make multiple calls to follow up on requests. I expect better communication. We should not have to make those follow-ups to see where things are at.
Aspetti positivi:
Better interface than original
Aspetti negativi:
Not as flexible as original, limited M #'s and Assets, specialized reports have to go through MapCon not created in-house,
Fonte della recensione
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Risposta di MAPCON Technologies
17 novembre 2016
Hi David, Thanks for taking the time to write a review. We try to make our system scalable so it will fit both large and small organizations. This is why we price our systems according to number of assets and inventory parts as well as number of concurrent users. Our user quick reporter is not available from the purchasing module currently but it will be soon. We do offer an advanced business intelligence reporting tool, but it does require a more advanced level of report writing. We are continuing to improve internal procedures to meet our clients needs. Hopefully these improvements will ensure nothing falls through the cracks.As for our customer service, we pride ourselves on our world class support and truly believe the experiences you have had were the exception, not the rule. That being said, we do appreciate your feedback and will work hard to make sure our service is always consistent. Thanks again! -Diane
Dawn
Maintenance System Coordinator (USA)
Ambiente ed energie rinnovabili, 51-200 dipendenti
Tempo di utilizzo del software: Più di 2 anni
"STRIVING FOR EXCELLENCE"
15 novembre 2016
United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs.
Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away.
By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department.
UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us.
WE ARE STRIVING FOR EXCELLENCE
Aspetti positivi:
First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.
Aspetti negativi:
Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.
Fonte della recensione
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Risposta di MAPCON Technologies
12 gennaio 2017
Hi Dawn! We took what you said to heart and have created a LinkedIn Group specifically for MAPCON users. Here is the link: https://www.linkedin.com/groups/8578280 Thanks for the feedback, and we hope to see you posting in the group! -Heather
Flint
Programmer/robot tech/maintenance/IT (USA)
Settore automobilistico, 201-500 dipendenti
Tempo di utilizzo del software: Più di 2 anni
"Great Software and getting better."
25 ottobre 2016
So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.
Aspetti positivi:
The mobile side of the system is what drew me in. I like the idea of being able to create work requests, work orders, complete pm's etc. all from the mobile app. I also plan to use the mobile app to help track some of our inventory in the future. I also like that the person requesting the work can get updates on its status by email.
Aspetti negativi:
For new users it can be difficult for them to understand sites and zones and just getting them started in general. Also, I would like to have more storage space for attachments. I would like to be able to have equipment manuals and even some videos for some of the assets and pm's. I have been able to somewhat work around this by using dropbox and just supplying links but that seems to be hit or miss on the mobile side.
Fonte della recensione
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Risposta di MAPCON Technologies
15 novembre 2016
Hi Flint, Thanks so much for taking the time to leave a review. Our marketing team is actually working on creating a video explaining Sites and Zones. It will be on our website soon. We have taken your software feedback and sent it directly to our programmers for them to consider for future releases. Thanks again! -Diane