--- description: Scopri le funzionalità di Comm-unity, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Comm-unity - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [Comm-unity](/software/38128/pbxtra) # Comm-unity Canonical: https://www.capterra.it/software/38128/pbxtra Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/38128/pbxtra?page=2) > Sistema telefonico PBX che funziona sul tuo server; include VoIP, PSTN, numero illimitato di interni, segreteria telefonica, compatibile sistemi IP e analogici. > > Conclusione: valutazione di **3.5/5** stelle assegnate da 16 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.5/5** | 16 Recensioni | | Facilità d'uso | 3.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: NetFortris ## Contesto commerciale - **Prezzo di partenza**: 17,99 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Stati Uniti ## Funzionalità - Conferenze - Creazione di report/analisi - Gestione di call center - Gruppi di chiamata - IVR - Instradamento delle chiamate - Messaggio vocale - Monitoraggio delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Trasferimento delle chiamate - VoIP ## Integrazioni (3 in totale) - Microsoft Teams - Salesforce Platform - Zipwhip ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 2. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [Microsoft Teams](https://www.capterra.it/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 5. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews) ## Recensioni ### "Eh." — 3.0/5 > **Mallisa** | *24 aprile 2018* > > **Vantaggi**: The pros are: everything you could need to organize within your office is possible with Fonality. Possible. The price is good. > > **Inconvenienti**: The cons? The user dashboard is incredibly confusing and it's very difficult to do anything remotely complicated without contacting customer support, which isn't always very helpful anyway. ----- ### "Top Notch\!\!" — 5.0/5 > **Ridham** | *5 luglio 2024* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: They are simply the best in their services\! > > **Inconvenienti**: So far, everything is satisfactory. All worth it\! ----- ### "Do not hire fonality" — 1.0/5 > **James** | *18 febbraio 2020* | Servizi legali | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Fonality Review Up until recently the Becker Law firm (BLF) had been a loyal customer of Fonality – Netfortis. We were leasing our phones through Fonality, paying $22.00 a month per phone since 2016. Over the course of four years, we paid $5,280 for these phones. However, when something happened to the phone or the phone quality was reduced, it was BLF’s problem and Fonality would not pay to them fixed. This is one of the reasons we ultimately chose to cancel our service with this company. After cancelation of the service we are required to return the phones which was not unusual. During the four years that these phones were in use one of the phone’s was damaged, but it was still in working condition. Fonality/Netfortis wanted us to pay $375.00 for that phone. Not only was it four years old but, also that we had paid $1,056 for that phone over the course of its lifespan. After some research, the value of the telephone was less than $100.00. I called and spoke with a manager at Fonality/Netfortis. While she was pleasant to talk too it still took her days to try to get the matter resolved. When I told them that since I was going to have to buy the telephone, I wanted it returned they charged me to ship it back after I had to pay to ship the telephones to them. During one of my phone calls with Fonality/Netfortis they left me on hold for over an hour, which is unacceptable by any standard. After being left on hold for that amount of time they denied my request to h > > **Inconvenienti**: They do not have prompt service They customer support service does not have any power to say anything, everything has to go through a supervisor which makes the process take longer ----- ### "Fonality has amazing scheduled reporting" — 5.0/5 > **Frank** | *5 dicembre 2017* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The reporting can be customized and scheduled and then easily integrated into our firm's software applications to easily rank and review our customer service agents habits to improve performance. > > **Inconvenienti**: There is really no downside, if anything, it used to be customer service, but over the last 18 months we have seen a dramatic improvement in that area as well. ----- ### "Fonality Review" — 4.0/5 > **Sara** | *9 gennaio 2017* | Servizi finanziari | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The availability of different options - technical support can be helpful. > > **Inconvenienti**: Their website is terrible for changing your phone systems and there is no clear way you are supposed to do things. In addition, their vocabulary they use to describe things you can do is not something you understand unless you know. > > We use Fonality for our phone systems for a 20+ person office. The phone service is great and customer support can be helpful. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/38128/pbxtra?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/38128/pbxtra) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati