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IndySoft
Cos'è IndySoft?
Migliora la produttività con i modelli di attrezzature: calcolo automatico dell'incertezza e letture del punto dati pass/fail, e-mail automatiche, allarmi e report, codice a barre, certificati, adesivi e buste di imballaggio. Strumenti integrati per garantire la conformità con tutti gli standard ampiamente accettati. Completamente personalizzabile, IndySoft può essere impostato su misura per supportare il flusso di lavoro e i requisiti dei dati senza dover adattare la tua impresa al software. Sei lingue supportano l'implementazione globale. Nel cloud o sul posto.
Chi utilizza IndySoft?
IndySoft è utilizzato in settori basati sui processi, ad esempio aerospaziale, automobilistico, aeronautico, energetico, scienze naturali e produzione per consentire di gestire calibrazioni, attrezzature e manutenzione preventiva.
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IndySoft
Recensioni su IndySoft
MANCA L'ITALIA
Commenti:
Usiamo CommercialLab dal 2007, quando ancora si chiamava "GageIsite" e per noi si chiama ancora così. :-) :-)
Gestiamo circa 200.000 strumenti
Aspetti positivi:
Possibilità di creare eventi per ogni funzionalità. Vastissima quantità di personalizzazioni ! Costantemente aggiornato
Aspetti negativi:
Non è disponibile una assistenza in Italia Manca una dashboard per i KPI Non esiste una vera versione FULL SaaS ma solo una versione incapsulata La parte di MANUTENZIONE non è ancora molto evoluta per gestire i "Piani di Manutenzione".
Risposta di IndySoft
4 settimane fa
Thank you for sharing your experience and insights! It’s impressive to hear how long you’ve been using IndySoft and how it supports your management of such a large number of instruments. We appreciate your constructive feedback, especially regarding the need for stronger support in Italy and enhancements in maintenance features and dashboards. These areas are valuable opportunities for us to improve and better serve users like you. Thank you for being part of the IndySoft journey!

Title your review
Commenti: Both latest versions are great and were worth waiting for. The company has evolved the technology and keeps going. Software is only getting better as time passes.
Aspetti positivi:
Integration of the management of the customer's instruments and calibration capacities.
Aspetti negativi:
Lack of multiple languages. Regular Windows shortcust not alway avaible (cut/paste, etc). Some module were not intuitive enough.
Risposta di IndySoft
10 mesi fa
Hi Marc, Thank you so much for your feedback! We have taken note of the inconveniences caused by language support and occasional shortcut issues. Please know that we are committed to continuous enhancement and value your input in making our software better. If you have further suggestions, feel free to share! Thanks again!
IndySoft makes asset management quite easy
Aspetti positivi:
IndySoft is a quite practical way of asset management with its cloud structure.
Aspetti negativi:
IndySoft can have a more comprehensive online documentation.
Indysoft PM
Commenti: It is ok for daily use with no complicate tasks.
Aspetti positivi:
easy to track equipment PM and schedule PM.
Aspetti negativi:
The server is sometimes very slow and closes applications without warning.
Developing and managing large-scale initiatives. Fully customizable.
Commenti: Inspiring software. Has brought positive and lasting changes for us.
Aspetti positivi:
All that is said true and verifiable. Customization, productivity and support have been good.
Aspetti negativi:
In a competitive market with alternatives, they should think of lowering the subscription fee.
IndySoft is a top-rated tool for managing and tracking assets.
Commenti: IndySoft has given us the most efficient experience in managing our assets. It has given us a feature-loaded platform that help us to manage and track our assets effectively. It has helped us to always keep up with our assets and their their real time status. With IndySoft, it has been easy for us to handle all our assets from a single platform.
Aspetti positivi:
IndySoft has very advanced security tools that allow us to work on our assets securely without puting them at risk of security threats. It has a very powerful reporting tool that allow us to generate detailed reports that give clear insights about the status of our assets. IndySoft is so easy to customize which helped us to tailor-make it in order to handle each asset with respect to their specific requirements. It provides excellent visualization tools like flowcharts that make it easy to create visual representations of our assets.
Aspetti negativi:
IndySoft has not showed any weaknesses since we started using it. We appreciate all its features and have nothing that we don't like.
Risposta di IndySoft
4 settimane fa
We're thrilled to hear that IndySoft's advanced security tools, powerful reporting features, and customizability have provided such an efficient and secure platform for managing your assets. It's especially gratifying to know that the visualization tools like flowcharts have made complex processes easier for your team. Your appreciation of IndySoft’s comprehensive capabilities reinforces our commitment to delivering solutions that simplify asset management. We're so glad it has become a central tool for your operations, and we’re excited to continue supporting your success!
Metrology Engineer
Commenti: I have seen better; I have seen worse. I would give IndySoft 8 out of 10; thank you for improving things. Please don't make it super expansive for small labs, where they can't afford you.
Aspetti positivi:
Number of options available, search features, ability to customize the software.
Aspetti negativi:
Ease of use; lot's of things are not intuitive (like Ctrl 1 to update a screen during event; why is there no button to update); you have to be trained (shown) on everything. Why is there no feature to close out multiple items at once? (when everything is exactly the same). Ability to Magnify "everything" (for people with bad eyesight). When adding any notes; alignment is horrible, columns spacing mismatches (when copied and pasted from spreadsheet).
Risposta di IndySoft
4 settimane fa
Thank you for your candid review and for highlighting both the strengths and areas for improvement in IndySoft. We're glad to know you appreciate the customization options, search features, and range of functionalities. Your feedback on usability and accessibility is incredibly helpful. We’re continuously working to enhance intuitiveness, support for visual accessibility, and ease of handling repetitive tasks like bulk item closures. Your perspective, especially regarding affordability for small labs, is essential as we strive to improve and serve all our users better. Thank you for sharing your insights!
Asset and calibration management Software for Aerospace industry
Commenti: overall we used this software for one of our Middle east aerospace client where we implemented Indysoft to get the timely information and remainders about the lifecycle of the heavy machinery and tools , tracking the usage of the particular tools etc, by using this software we were getting prior information about machinery breakdown and accordingly we were able to schedule the maintenance. this has really helped us a lot.
Aspetti positivi:
User interface is very good and Implementation support was top notch from Indysoft team
Aspetti negativi:
For the Reports and dashboards section they should introduce the customized report based on user requirements, sometimes its very difficult to get critical parameters for reporting
Risposta di IndySoft
4 settimane fa
Thank you for your thoughtful review and for sharing your experience with IndySoft in the aerospace industry. We’re thrilled to hear that our user interface and implementation support met your expectations and played a key role in your success. Thank you again for your support and for choosing IndySoft. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out!
Calibration and Asset management software for manufacturing industry
Commenti: overall i have used this software for 1 year and i can say this is the unqiue and highly recommended software in the market for manufacturing industry, we used this for one of our client and setup the whole implementation process within very less time and made changes in the workflow as per requirement and scheduled maintenance for their heavy machinery and assets and Compliance Support with their audit ready documents, annd for this got appreciation from the top management
Aspetti positivi:
I liked their customization ability, implementation was too faster and pricing is also decent one for the software product like this
Aspetti negativi:
User interface can be improved for the software its looks outdated, rest all things are good.
Risposta di IndySoft
4 settimane fa
It’s always rewarding to know that our software has made a tangible impact, from streamlining workflows to supporting compliance and earning recognition from top management. We also appreciate your feedback on the user interface and take your suggestion seriously. Enhancing the interface is an ongoing priority, and we’re committed to making improvements that enhance usability. Thank you for choosing IndySoft and for recommending us for the manufacturing industry.
The best software so far for a commercial lab
Commenti: I am using indysoft for the past 3 years, the experience is very good.
Aspetti positivi:
Customization and work flow setup are two excellent features
Aspetti negativi:
- High cost specially for adding additional concurrent users - Locking coding and need to get code from support everytime we need to do coding
Risposta di IndySoft
4 settimane fa
Thank you for your review! We're glad to hear that you value IndySoft's customization options and workflow setup, as they are designed to provide flexibility and efficiency for labs like yours. We understand your concerns regarding costs and the process for accessing coding support. Your feedback is invaluable, and we'll continue working to improve these aspects to ensure the best possible experience for our users. Your ongoing trust over the past three years means a lot to us!
So far outstanding & positive experience, apart from very few minor misalignments
Commenti: Overall positive, as it helps a lot for covering most of our QMS needs in regard to calibration input and output, and maintaining the database of our measuring and testing equipment.
Aspetti positivi:
- Lots of options to cover your calibration needs and include all the information needed, such as submitting records/data, procedures, vendors, scheduling, reports, etc. - Very user-friendly - you don't really have to dive into training on this application as most of the features are pretty self-explanatory.
Aspetti negativi:
- No designated options to submit reports on Preventative Maintenance. - Sometimes it runs a bit slow, especially when adding calibration certificates.
Risposta di IndySoft
4 settimane fa
Thank you for your thoughtful review! We're glad to hear that IndySoft has been user-friendly and effective in covering your calibration and QMS needs, making it easier to manage your equipment and data. We appreciate your feedback about the absence of preventative maintenance reporting options and occasional slowdowns with calibration certificates. These insights are valuable as we look for ways to enhance the platform and ensure it continues to meet your expectations. Thank you for choosing IndySoft.
IndySoft-the best software I've ever used
Commenti: Love the software, love the company. They employee full time metrologists to help them with system development and improvements. That shows me just how committed they are to their craft.
Aspetti positivi:
Honestly, there aren't very many things that I don't like about IndySoft. Like most people, I have used tons of software for many business and personal applications. I have said it again and again, IndySoft is the best software I've ever used. IndySoft as a company builds software. But they understand the calibration process and all of the nuances that go with it and have melded software and application together perfectly. There are a large number of standard characteristics available as-is and an endless number more of potential custom fields/attributes that can be created and applied to make your calibration system truly one of a kind. Layouts/views/formats are all fully to your liking and easily modified without assistance, yet their Help Desk is always there to get you past a bump or to assist with any overaly complicated modification you can think up.
Aspetti negativi:
The only thing that I would like to see improved is the classifications and naming of the available fields. As mentioned above, the number of fields that can be utilized is limitless. But sometimes the names are abbreviated or identified differently in some areas making them a bit difficult to follow through the system. Similarily, some fields are simply checkboxes (which serve a great purpose) but it's not always easy to identify exactly what each field or group of fields is capable of. So there is often some time lost to-trial-and-error when creating new functions. But this is truly minor when compared to the functionality that is available.
Risposta di IndySoft
5 mesi fa
Hi Brad, I apologize for missing your review of IndySoft on Capterra when you first posted it. I just came across it and wanted to take a moment to express my sincere gratitude for your incredible feedback. I'm thrilled to hear that you consider IndySoft the best software you’ve ever used—what a fantastic compliment! I especially appreciated your recognition of two key aspects that set IndySoft apart: our incredible support team and the expertise of our metrologists. It's great to know that these differentiators are making a difference in your experience with us. We’re also grateful for your constructive feedback on the classifications and naming of the available fields. Your insights are incredibly valuable, and we’re always looking for ways to improve the platform. We’ll definitely consider your suggestions as we continue to enhance the user experience. Thank you once again for being such a dedicated user and for taking the time to share your experience!
USL Review
Commenti: It has been a great experience, and I couldn't ask for better customer service.
Aspetti positivi:
It is very user-friendly and can be set up for each company
Aspetti negativi:
It is expensive, but we are a cloud-based user.
Risposta di IndySoft
10 mesi fa
Hi Jacob, Thank you so much for taking the time to leave us a review. We value your feedback and are so happy that you have had an overall great experience!
Calibration system Review
Commenti: At this time, I am not really that happy with the software. Still working on getting things working.
Aspetti positivi:
Currently I do not have anything. I am having too many issue.
Aspetti negativi:
Everything is not at a glance. Not all of the items are working. Still emailing due list manually after two years of using software.
Risposta di IndySoft
10 mesi fa
Hi Richard, Thank you so much for taking the time to share your feedback with us. We're sorry to hear about the challenges you're facing with our calibration system. Your experience is important to us, and we're committed to addressing your concerns. If there's anything specific we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to support you in getting the most out of our software.
IndySoft does exactly what I need!
Commenti: My overall experience with IndySoft has been great. The customer service is excellent and the software does exactly what it says it does.
Aspetti positivi:
It's intuitive and easy to use. The ability to customize the features is great for the usability.
Aspetti negativi:
I don't really dislike any aspects of IndySoft.
Risposta di IndySoft
10 mesi fa
Hi Joe, Thank you for your glowing review! We're thrilled to hear that our software meets your needs so effectively and that you find it intuitive and easy to use. Your satisfaction is our priority, and we're delighted to provide excellent customer service along with software that delivers on its promises. If you ever have any questions or need assistance, we're here to help!
great platfrom to track down the asset activities and obtain associated documentation
Commenti: great platform to track down asset activities without contacting vendor as i used to do
Aspetti positivi:
visibility of every asset activites/transaction done at calibration vendor (receiving, calibrating, reviewing etc)
Aspetti negativi:
so far i have not had any issues with obtaining the information needed
Risposta di IndySoft
4 settimane fa
Thank you for sharing your experience! We're thrilled that IndySoft has provided you with clear visibility into asset activities and streamlined documentation retrieval, eliminating the need to contact vendors directly. It’s great to hear that the platform is meeting your needs seamlessly. If there’s ever anything else we can assist with, don’t hesitate to let us know!
Keeping track of various maintenance routine
Aspetti positivi:
I can easily keep track of the various machine activities which has helped me to also manage various asset efficiently and to also stay on track on the various maintenance routine of different assets in order to maintain perfect working conditions. It has helped to improve the rate of workflow which has bring about increase in production. Its very easy for me to use as it has a good interface i can work with.
Aspetti negativi:
Its customer care services should be improved and its frequent updates sometimes makes it difficult for easy use of the software.
Why Indysoft?
Commenti: Easy to use but not easy to create something specific. Support team is always fast and helpful for all requests.
Aspetti positivi:
With Indysoft we can track orders, easily reach out the history of the gages, and keep track the turnaround times.
Aspetti negativi:
If we need to do something specific, we are always dependent to the support team. A little bit costly.
Risposta di IndySoft
4 settimane fa
Thank you for your feedback! We're glad to hear that IndySoft has been instrumental in tracking orders, gage history, and turnaround times, and that our support team has been responsive and helpful. We understand the importance of flexibility and will continue working to make customization more accessible. Your insights help us grow and improve.
IndySoft is quite efficient
Aspetti positivi:
IndySoft is a quite effective software tool that helps me so much in my business process.
Aspetti negativi:
IndySoft is good so far and there is not anything worth to mention here.
Risposta di IndySoft
4 settimane fa
Thank you for your positive review! We’re thrilled to hear that IndySoft has been an effective tool in streamlining your business processes. Knowing that it supports your needs so well is exactly what drives our team to keep delivering value. Thanks for choosing IndySoft and sharing your experience!
Calibrations done on time.
Commenti: Overall, the experience was very good and calibrations were completed.
Aspetti positivi:
Getting the process done quickly and accurate.
Aspetti negativi:
Initial scheduling was difficult until we found the correct contact person.
Risposta di IndySoft
4 settimane fa
We appreciate you sharing your experience! It’s great to hear that the calibration process met your expectations for speed and accuracy. We recognize that initial scheduling can sometimes be a hurdle and are always looking for ways to make it more seamless from the start. Your insights are invaluable, and we’re here to ensure your next experience is even smoother! Let us know how we can assist further.
IndySoft is absolutely the best calibration management software I have ever used!
Commenti: IndySoft has streamlined calibration for me at two separate companies, helping me to pass through seven major calibration audits without a finding. It has made it much easier to log and document calibrations both internally and from external vendors. It has unlimited storage for documents to each piece of equipment and allows you to organize those files per each event entry. The interface is very user friendly and can be customized to your organizations exact needs. It is packed with powerful data searching features, and amazing controls that allow your company to decide the exact flow of that equipment must follow during its calibration process. You can link your company's calibration procedures directly to each piece of equipment. I have used other software packages like Gage Control, Gage Trak, and EnGage, and of course the often used Excel, and none can come close to the function of IndySoft. This software is very powerful and just keeps getting better!
Aspetti positivi:
IndySoft is incredibly user friendly, straight forward and packed with powerful customization features. It allows your organization to determine exactly what features and level of database access each user has. As an administrator you have full access to change any data that needs to be cleaned up. I have used this extensively to rebuild two separate databases filled with errors. If you are halfway technically minded and know the right questions to ask, IndySoft support is quick to answer and resolve your technical issues. The learning curve for this software is small, as it is very intuitive with its fully interactive and customizable Flowchart interface on its home page. Most users can perform all of their functions from two main screens "Home" and "Equipment View". Seaching your data is very simple with IndySoft's easy to use SQL search statements that you can select from a drop down menu. IndySoft is built with traceability in mind. Every change that an end user makes is recorded in its Events history. Even if a user has system permissions to delete a history record, a hidden history log records this change with Who, When, and What information permenantly logged. It's auto generated Stickers, Certificates and packing slips. Then there is the huge benefit of Mass Updates that you can perform on your own database. While this feature is limited to System Administrators, it makes the correction of bad data im-ported from from a competing software so VERY easy.
Aspetti negativi:
The only thing that can sometimes be inconvenient is that the software's two main data trunks, "Equipment" and "Events" do not talk during SQL searches. Other than that I do not really have any cons for this software package. This is not to say that it is perfect. It is not. That is what continuous improvement if for. But I believe that IndySoft is constantly working on making improvements. Most of the short comings I have encountered in my usage, IndySoft support has been able devise a highly serviceable work around that could be added to my application. Like when they wrote a script to auto fill the "description" field from three other fields. This one script greatly improved the consistency and search-ability of my database.
Risposta di IndySoft
7 anni fa
Hi Greg! Thank you so much for the thorough and detailed 5-star review! I appreciate that you have had experience with other vendors so that you have had the opportunity to compare them first hand and love that you found IndySoft to be the best! Happy New Year! Heather
Alternative considerate:
If you like customization a lot this is your software
Commenti: Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.
Aspetti positivi:
Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.
Aspetti negativi:
If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.
Risposta di IndySoft
4 anni fa
Hi Jerome! Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing! Take care, Heather
Review
Commenti: My overall experience with IndySoft is a positive. Once the system has been set-up, it does an excellent job in keeping our Metrology Dept. in compliance with Regulatory requirements. I find the system to be an asset to help me manage work flow and aid as a tool to review and approve employee's work.
Aspetti positivi:
Minimal screens to execute once system is set-up. Basic report functions are good. Can use system remotely from home. Delineate between basic equipment and reference standards in system. Won't allow past due reference standard to be added to calibration event.
Aspetti negativi:
PrintBuilder is a challenge to use. Cannot effectively delineate between Calibration procedure process and documenting limited range/accuracy requests from users. Number of fields available in Event Finder is too limited (hopefully better once we roll up to Version 12?). No effective way to run a report to verify calibration events related to suppliers when date done is back dated to suppliers "Date Done".
Risposta di IndySoft
4 anni fa
Hi Daniel, Thank you so much for the great review! It is so exciting to hear that Medtronic has an upgrade plan, I sense that most of your frustrations will be alleviated once you have a chance to upgrade. Until then, take care and reach out if you ever have any questions or issues! Take care, Heather
Best Metrology software in the business! We run the whole lab off of the software. Great support.
Commenti: Record keeping. We run the whole lab on this software. From supplier control to Document control systems and corrective action. Huge benefit in being able to link all these systems together. You could adapt this software to anything.
Aspetti positivi:
Configuration. Being able to adapt the software to the needs of the lab while staying in the framework of the application. Not that you need to change that much out of the box.
Aspetti negativi:
System does not support electronic signatures from customers at time of pick up. Would like to see a system that allows for signatures such as FedEx, UPS. Customer comes to lab and can use a signature pad to sign for equipment picked up. On-Site or delivery would allow for signature that customer received the equipment or service. A Gage InSite lite could be used on a Tablet PC that is synced with the application to allow for this.
Risposta di IndySoft
7 anni fa
Hi Brad! Thank you so much for the awesome 5-star review! We appreciate you letting others know about your experience with IndySoft, so as a thank you we are going to add the electronic signatures feature you are requesting! Well, it was actually in our product development plan already, but we still do send you our thanks! Keep an eye on our release notes in the coming months to see when the feature is added! -Heather

Daily user of this software as a Calibration Tech.
Commenti: Helps me keep my day-to-day calibration data organized and reportable.
Aspetti positivi:
The Indysoft software has been reliable and relatively straight-forward to use. A large variety of reporting options are available. Gage calibration data is quick and easy to import to the system from outside calibration labs.
Aspetti negativi:
A variety of functions on the software just aren't intuitive and calling in for assistance is not always a valid option.
Risposta di IndySoft
7 anni fa
Hi Greg! Thank you for taking the time to write a review, we appreciate you letting others know about your experience with IndySoft! -Heather