--- description: Scopri le funzionalità di Waystar, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per elaborazione dei reclami](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.it/software/45512/zirmed Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/45512/zirmed?page=2) > Waystar offre una tecnologia di prossima generazione basata sul cloud, che semplifica e unifica il ciclo delle entrate in ambito sanitario. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 212 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Waystar? Waystar offre un'esperienza clienti di alto livello a oltre 450.000 fornitori, ospedali, sistemi sanitari, organizzazioni di servizi ambulatoriali e partner. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 212 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Waystar - **Area geografica**: Louisville, USA - **Anno di fondazione**: 1999 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Avviso di pagamento - Conforme alla legge HIPAA - Crediti esigibili - Cronologia delle fatture - Denial Management - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Fatturazione per consulenze mediche - Gestione del flusso di lavoro - Gestione della clientela - Gestione delle entrate - Gestione delle fatture - Gestione di documenti - Gestione reclami - Integrazione EHR/EMR - Monitoraggio reclami - Portale clienti - Portale dei pazienti - Pulizia delle richieste - Reclami in formato elettronico - Rendicontazione e analisi statistiche - Third-Party Integrations - Verifica dei criteri per l'assicurazione ## Integrazioni (14 in totale) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - Residex - Sunwave - TELCOR RCM - eClinicalWorks ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per elaborazione dei reclami](https://www.capterra.it/directory/30029/claims-processing/software) ## Categorie correlate - [Software per elaborazione dei reclami](https://www.capterra.it/directory/30029/claims-processing/software) - [Software per studi medici](https://www.capterra.it/directory/20029/medical-practice-management/software) - [Software di fatturazione per consulenze mediche](https://www.capterra.it/directory/30026/medical-billing/software) - [Software per la gestione degli ospedali](https://www.capterra.it/directory/30096/hospital-management/software) - [Software per la gestione del flusso di entrate](https://www.capterra.it/directory/32275/revenue-cycle-management/software) ## Alternative 1. [Tebra](https://www.capterra.it/software/129169/tebra) — 3.9/5 (1371 reviews) 2. [NextGen Office](https://www.capterra.it/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1284 reviews) 3. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (524 reviews) 4. [ModMed](https://www.capterra.it/software/124590/ema) — 4.4/5 (367 reviews) 5. [athenaOne](https://www.capterra.it/software/98735/athenaone) — 3.8/5 (911 reviews) ## Recensioni ### "Using Navicure for the 1st time was fairly easy." — 5.0/5 > **Cyrena** | *16 gennaio 2018* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Navicure is absolutely great for daily reporting\! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service. > > **Inconvenienti**: Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well. > > Easier way to find the reason of the rejected and denied claims daily. ----- ### "Functional, easy-to-use software" — 5.0/5 > **Jeanne** | *20 settembre 2022* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR > > **Inconvenienti**: New features and functions that are added require additional fees. > > Consistent product with results. New features added regularly ----- ### "Beware of Waystar’s Hidden Auto-Renewal & Illegal Price Hikes" — 1.0/5 > **Betty** | *5 marzo 2025* | Studi medici | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: We had been customers for 10 years, back when it used to be Navicure. I can't believe this is how they treat long term customers. > > **Inconvenienti**: 🚨 Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again. 🚨 Unlawful Price Increases: They increased our rates without contractually required notice and far beyond what was allowed (over 200%) 🚨 No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service. 🚨 Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay additional fees to reactivate. > > Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If you sign up, be prepared for hidden fees, forced renewals, increased pricing, and an uphill battle if you ever try to leave. If you’re a practice owner, read the fine print carefully before signing with Waystar. There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t rely on deception to keep customers. We originally signed a contract in 2015 with Navicure, which later became Waystar. The contract contained a 24-month auto-renewal clause, meaning if we didn’t cancel at least 90 days before renewal, we were locked in for another 2 years because they use a "go live date" instead of the signed contract date and considered us passed the 90 day window to cancel before auto renewal. In January 2025, we received only 60 days’ notice (not the required 90) that our prices would increase. The price increased from $115.43 to $365.43 per month—a greater than 200% increase, when the contract explicitly states that annual increases cannot exceed 5% unless justified by CPU-H inflation rates. They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use. ----- ### "Easy to Use" — 5.0/5 > **Santin** | *9 agosto 2019* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have. > > **Inconvenienti**: Sometimes the eligibility takes a long period of time. > > I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals. ----- ### "Great claims submission software" — 5.0/5 > **Danielle** | *30 novembre 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Very user friendly for submitting electronic medical claims. Easy to make claim edits and claim resubmissions > > **Inconvenienti**: My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/45512/zirmed?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/45512/zirmed) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati