Chi utilizza questo software?

TimeTrade Scheduler scales to meet the demands of companies of all sizes from the worlds largest retail, banking and technology organizations to thousands of small and midsize businesses.

Valutazioni medie

63 recensioni
  • Nel complesso 4.2 / 5
  • Facilità d'uso 4.3 / 5
  • Servizio clienti 4.1 / 5
  • Caratteristiche 4 / 5
  • Rapporto qualità-prezzo 4.5 / 5

Dettagli del prodotto

  • Prezzo di partenza 78,00 USD
  • Dettagli sul prezzo Monthly priced reflects annual subscription. View website for full pricing.
  • Versione gratuita No
  • Prova gratuita
  • Implementazione Cloud, SaaS, Web
    Dispositivi mobili - iOS nativo
    Dispositivi mobili - Android nativo
  • Formazione Live Online
    Webinar
    Documentazione
  • Assistenza Orario lavorativo
    Online

Dettagli del fornitore

  • TimeTrade Systems
  • http://www.timetrade.com
  • Fondata nel 1999

Informazioni su TimeTrade

TimeTrade is the worlds leading Intelligent Online Appointment Scheduling solution serving businesses of all sizes from the worlds largest retail, banking and technology organizations to thousands of small to midsize businesses. Connect prospects and customers at the peak of their interest through any channel with the right team member. Scheduler increases revenue by creating personalized customer experiences and maximizes the efficiency of your team throughout the entire buyers journey.

Caratteristiche di TimeTrade

  • Avvisi/Notifiche
  • Gestione delle prenotazioni di camere
  • Pianificazione automatica
  • Pianificazione del personale
  • Pianificazione delle lezioni
  • Pianificazione delle risorse
  • Pianificazione di gruppi
  • Pianificazione in tempo reale
  • Programmazione appuntamenti
  • Programmazione di infrastrutture
  • Sistema multi-locale
  • Accesso da dispositivi mobili
  • Appuntamenti ricorrenti
  • Banca dati cliente
  • Gestione delle prenotazioni di camere
  • Pagamenti online
  • Pianificazione automatica
  • Pianificazione di gruppi
  • Prenotazioni online
  • Promemoria appuntamenti
  • Sincronizzazione dei calendari
  • Sistema multi-locale
  • Appuntamenti ricorrenti
  • Avvisi/Notifiche
  • Gestione dei calendari
  • Gestione di documenti
  • Monitoraggio delle condizioni di carico
  • Pianificazione automatica
  • Portale self-service
  • Prenotazioni online
  • Programmazione basata su regole
  • Sistema multi-locale

Le recensioni più dettagliate su TimeTrade

Been using the tool for over 5-years. It has made booking meetings so much easier.

Data della recensione: 19/5/2018
Utente Verificato
Senior Business Development Manager
Software informatici
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
5 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: The time it saves not having to sending emails back &forth trying to sync calendars when trying to book a meeting. How easy it is to create different booking options.

Vantaggi: How easy it is to create different booking options. I created 6 different options to book meetings depending on the type of meeting I would like to schedule. Really like the new feature that will block out 5-minutes after a call so you do not schedule calls back-to-back.

Inconvenienti: Wish you could change the time zone for a point in time. For example, if I am traveling to a tradeshow in a different state (PST) and I am sending out meeting invites to prospects, I would like the calendar invite to show the time in the time zone I will be in and not the time zone I am currently in (EST).

Risposta del fornitore

da TimeTrade Systems il giorno 29/5/2018

Thanks for the thoughtful review. We are thrilled you're getting such great value from TimeTrade. Also, we'll make sure that this feature request is considered in a future product release.

TimeTrade- Easy solution to customer interactions

Data della recensione: 12/2/2018
Utente Verificato
Sr. Manager, Marketing Analytics & Operations
Proprietà immobiliari, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione 
4/5
Nel complesso
5 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo

Vantaggi: The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team.

Inconvenienti: It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities.

The best return on year I have ever made in my life.

Data della recensione: 26/7/2018
Brendan P.
Financial Advisor
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione 
5/5
Nel complesso
5 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Save an estimated hundred hours per year.

Vantaggi: This has been a game changer for me as an advisor. I have always battled with scheduling in a day and age where people are so busy and hard to get a hold of. I have turned 100 hours of calling/scheduling per year into e-mail links so people can book what they want when they want it. Phone tag has almost been completely eliminated. You do the math for yourself on what you spend following up with people booking appointments.

Inconvenienti: There are no complaints - I have some issues from time to time with my Outlook integration but I spend less than an hour per year on updates and getting my IT to help so still the return is ASTRONOMICAL on my money.

First and Only Online Scheduler for 8 years

Data della recensione: 28/4/2015
Brad D.
Founder
Fonte della recensione 
4/5
Nel complesso
3 / 5
Facilità d'uso
Caratteristiche e funzionalità
4 / 5
Assistenza clienti
Rapporto qualità-prezzo

Commenti: Has been the best option for our multi-therapist, multi-room business for years. We got into the enterprise version prior to all the format updates that are currently presented by TimeTrade, so it has remained extremely, competitively priced for us for the amount of flexibility and user control it offers. Any time I have contacted customer service, I have had direct contact with a specific sales and service rep that has always been willing to help fulfill my request. Any time I have had difficulty creating scheduling scenarios, they have adequately educated me on what can and cannot be done within the system based on how it was originally formatted. I have EXTREME flexibility in changing service and therapist and room scenarios as my business has adapted over the years. It is a "rules-based" format, which requires somewhat of a "programmers" approach to its setup, modifications and maintenance. Managing the back-end requires basic programming and workflow concepts, but is extremely consistent. The version I have been using is not for the novice who is unwilling to learn its programming concepts. However, the more you work with it, you will discover the near endless scenarios and adaptations you can create with it. I will never even come close to using even 10% of its full potential. But, at the same time, I can make it as simplified or complex as I want, anytime I want. Downtime has been very minimal. Nearly all problems have been user-created rather than system-created. There is a reason they serve Fortune 500 companies successfully. If you want super-simple, there are many other options out there. If you want a robust, adaptable system for a competitive price, then TimeTrade is at least worth considering; especially if you are serving multiple people in multiple locations.

We logged our time in this system. It was convenient system.

Data della recensione: 18/6/2018
Cecelia G.
Senior Housing Counselor
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
4 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
4 / 5
Assistenza clienti
4 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Convenience of using it while not at work, if you forget to do your timecard. You don't have to go into the office.

Vantaggi: Time trade is a good system to use to log in your time. If your away from the office you can log onto your home computer or phone to update your time when you are away from the office. I used this system for 3 + year. The system is easy to use and convenient.

Inconvenienti: I was a task when you forgot to log your time and you tried to do it on your phone or home computer. It was mostly the user not remembering passwords.

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