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Cos'è FTMaintenance Select?

Il software di gestione della manutenzione computerizzata (CMMS) di FTM è una singola piattaforma software di manutenzione per la gestione di ordini di lavoro, attrezzature, stock MRO e attività di manutenzione preventiva. FTMaintenance è disponibile come abbonamento Software-as-a-Service (SaaS), acquisto basato sul cloud o soluzione on-premise. I nuovi clienti ricevono servizi di avviamento gratuiti, tra cui assistenza all'implementazione, strumenti di importazione dei dati, formazione e supporto illimitato.

Chi utilizza FTMaintenance Select?

Piccole e medie imprese con 1-50 strutture e programmi di gestione della manutenzione manuali o inefficienti.

FTMaintenance Select Software - 1
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Hai dubbi su FTMaintenance Select? Confrontalo con un'alternativa popolare

FTMaintenance Select

FTMaintenance Select

4,3 (50)
1,00 USD
Versione gratuita
Prova gratuita
58
Nessuna integrazione trovata
4,1 (50)
4,1 (50)
4,5 (50)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
Nessun prezzo trovato
Versione gratuita
Prova gratuita
65
Nessuna integrazione trovata
4,3 (314)
4,5 (314)
4,6 (314)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su FTMaintenance Select

Punteggio medio

Nel complesso
4,3
Facilità d'uso
4,1
Servizio clienti
4,5
Caratteristiche
4,1
Rapporto qualità-prezzo
4,1

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
38%
4
50%
3
8%
2
2%
1
2%
Tom
Maintenance and Engineering Manager (Canada)
Produzione di alimenti, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Good product

4,0 6 anni fa

Commenti: Each asset is looked after and traced as per manufacturer recommendations.

Aspetti positivi:

User friendly, easy to navigate and have some versatility.

Aspetti negativi:

Not very versatile, can not choose or edit the fields that you would like to see on your screen.

John
Health & Safety Coordinator (Canada)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Seeback Roofing

4,0 8 anni fa

Commenti: Just a few issues:
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
- I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
- Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
- Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
- There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
- Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.
Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.

Aspetti positivi:

Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

Aspetti negativi:

- Default reports are lackluster and limited - Some modules can be tedious and finicky - Having to switch between modules when doing minor things like creating new tasks or parts

Risposta di FasTrak SoftWorks

8 anni fa

John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

Stephanie
Financial Controller
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Not happy with the sales department

2,0 8 anni fa

Commenti: We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.

Aspetti positivi:

Probably a good program if you had some support and customer service from them. The import process seemed to work well.

Aspetti negativi:

Not happy with the sales team and it is involved in getting it set up correctly for your company. Especially if you are not tech savvy which is one of the reasons we looked at purchasing it. Takes a lot of time to get it implemented.

Risposta di FasTrak SoftWorks

8 anni fa

We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running. In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features. We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/. Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

Dan
chief engineer
Industria alberghiera, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Everything is now in one spot.

4,0 8 anni fa

Commenti: The customer service has been great at every step of our process. Any question we had, big or small, we always had the phone answered with a helpful response.

Aspetti positivi:

I like the fact that all this information is in one spot. We now only have to hit a few buttons and see everything that was done to a piece of equipment. It helps us to see the recurring problems and how to plan better for the future. We also like the preventative maintenance scheduling, it helps ensure we are not missing crucial steps needed in the proper maintenance of our assets.

Aspetti negativi:

The generic reports that came with the software are not exactly what we need for our application. They may fit perfectly for most but just not as conformable as WE need. There are some additional software pieces we can add (at a cost), which we are looking into. Hopefully this will solve the minor detail.

Risposta di FasTrak SoftWorks

7 anni fa

We are happy to hear that FTMaintenance is helping you stay on top of your preventive maintenance activities. FTMaintenance customers are continuing to benefit from having all their maintenance data accessible from a single source. While FTMaintenance does feature over 140 reports, we understand that some customers would like more robust reporting functionality. Well, we have good news! FasTrak is actively working on improvements to the reporting capability of FTMaintenance, including “build-it-yourself” reports. In the meantime, you can take advantage of FasTrak’s report writing services if you are in need of a custom report.

Brian
Machine maintenance (USA)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Good CMMS for small business and getting up and running quickly.

4,0 7 anni fa

Commenti: Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.

Aspetti positivi:

Not complicated. Setting up equipment is super easy and quick. Vendors are just as easy. There's no complicated database coding to have to worry about. Everything just gets assigned a number which is up to you how you want to start with that. Just about every drop down menu starts off empty allowing you to fill it with your custom fields. Even a state drop down where you enter addresses. Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need. This is a very customizable yet basic software.

Aspetti negativi:

Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

Brian
Chief Engineer (USA)
Automazione industriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The best Maintenance program available.

5,0 8 anni fa

Commenti: First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.

Aspetti positivi:

What I like mostly about the software is how organized it can make even the unorganized person.

Aspetti negativi:

No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

Jessica
Operations Administration (Canada)
Servizi ambientali, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A GREAT WAY TO MANAGE YOUR MAINTENANCE !!!

4,0 8 anni fa

Commenti: The FT Maintenance program has given our company a great template to start from. Now in business now about 4 years or so, we had nothing in place to control maintenance scheduling or set automatic preventative maintenance tasks with. Importing data to the system, and attaching files to the work order are so easy to do and setup. The online Youtube training videos were also a nice reference to have.
Well done FasTrak Softworks!

Aspetti positivi:

Youtube training, webinars, and tech support.

Mike
IT Specialist (USA)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

All in one software that is simple to use

5,0 7 anni fa

Aspetti positivi:

For us the inventory and preventitive maintenance platforms are the reason for going with FTMaintenance. Another pro is the training and support that is offered. No matter how small the issue they are there to help

Aspetti negativi:

There is not any cons for us as a business. The only downside would be not being able to custom tailor every little detail to your needs

Ken
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

FTMaintenance Has Been Successful For Us

4,0 8 anni fa

Commenti: We purchased FTMaintenance to replace a 14-year-old PM software package. Our goal was to final a product that was easier to use, could be operated without printing paper job tickets and had more functionality. FTMaintenance met all of our requirements. It's easy to work with and update. We're totally paperless now. The Maintenance folks record their PM results in a mobile laptop computer. They type in notes and can attach digital pictures to their records to describe things. There are many functions that we aren't using yet, but it's good to know they are available. Many report options.
A few weeks ago an important customer did a quality audit of our entire operation. Preventive maintenance was one of the areas they checked. It was easy to show the system and print a couple of reports to prove that our PM's were up to date. The auditor gave us a high mark and commented that our system was much easier to use than the files full of PM paperwork he has seen at other companies.

Leonard
Maintenance Manager (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

FT Maintenance

3,0 9 anni fa

Aspetti positivi:

The vendor is very helpful and willing to help with any problem. The software has a lot of depth which is both good and bad.

Aspetti negativi:

The FT Maintenance program is not fluid or intuitive. Please know that this is the third program of this nature that I have administered.

Chuck
Building Manager (USA)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

FT Maintenance Software

5,0 5 anni fa

Commenti: They are very helpful, responsive, courteous, and professional.

Aspetti positivi:

The flexability, portability, pre-built reports as well as ability to query the system

Aspetti negativi:

Because you remote in to FT Maintenance servers to use the software, make sure your IT department knows waht you are doing and are available to assist as firewalls can be a problem.

GMatthew
CEO (USA)
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I am so busy, it still isn't completely set up. I THINK once that happens it will be good.

4,0 8 anni fa

Commenti: I am inputting data on approx. 250 pieces of equipment. It takes TIME. I believe once it has all the data input, it will work great. The customer service is outstanding. Very pleasant and helpful. For the money, I believe this is going to be great. Just not quite there yet.....

Aspetti positivi:

I think it will be very good.

Aspetti negativi:

I note in the list below where I am to select my industry, there is no input for MANUFACTURING. Strange. But then again, with congress allowing our manufacturing to be done overseas, it suppose it is becoming an overlooked industry.

Steve
Process Engineering Manager (USA)
, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Does what we need it to do.

4,0 8 anni fa

Commenti: We use the soft strictly as a Preventative Maintenance software. I'm sure that we could utilize some of the features more but have not had the need at this point in time. It has work fine for what we need it for.

steve
chief engineer (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

produce and support

5,0 6 anni fa

Aspetti positivi:

I love the products ability to customize to my needs. The support is great and Ernie s patience is great. Its taking me a bit of time to get this all setup. And he has been great

Aspetti negativi:

nothing really. so far it has been good for me and my staff.

Tom
GM (USA)
Intrattenimento, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

FTMaintenance review

1,0 6 anni fa

Commenti: it hasn't been good at all. I have not used it yet because we were not given proper training. I do not know how to get all of the employees on to the system. I do not know how to create a work order or how the proper employees get the work order.

Aspetti positivi:

The Price. We purchased based on the price to see if an emaintenance program would work for us.

Aspetti negativi:

There is no training. I have to log on to something to get training. Once I purchased the product, I have not been contacted by anyone for training. Once I purchased the product, I only receive computer generated emails. I called support for training and they said I need to login at 1:00 on a Tuesday, Wednesday or a Thursday.

Nathan
Fleet, Asset Manager
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Great features, impossible to figure them out

3,0 7 anni fa

Aspetti positivi:

This software was very advanced with all the features it included and far surpassed it's rivals when it came to features

Aspetti negativi:

While it did include many features, you couldn't figure out how to use the features. The "ease of use" for the software is pretty much non existent. The pricing for the software was also not very attractive.

Risposta di FasTrak SoftWorks

7 anni fa

Thank you for your review – FasTrak is proud to offer a feature-rich CMMS that provides all the tools needed for effective maintenance management. We are surprised to hear that you did not find FTMaintenance easy to use, as we receive very positive feedback from our customers when it comes to being user-friendly. Additionally, you had mentioned that the software seemed straightforward during our demo in July 2017. Although we are disappointed that you decided not to purchase FTMaintenance, we are happy to schedule another demonstration with you if things don’t work out with the vendor you selected.

Troy
Maintenance Coordinator (USA)
Settore automobilistico, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

CMMS System

4,0 8 anni fa

Commenti: Have been using the system for a year and a half now, a few learning curves from previous systems used in the past. Any time we run into any issues tech support is only a phone call away and always resolves any problems.

Aspetti positivi:

Web based, easy access.

Aspetti negativi:

Printing issues when PM's are released.

deshon
Warehouse Manager (USA)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy way to manage employees and equipment activity in and out of the warehouse

5,0 7 anni fa

Commenti: A way to manage activity day to day with my products and equipment a little with employees as well.

Aspetti positivi:

I like that I can keep track of my equipment, products, and employees all in one place I can see exactly what is going in and out of my warehouse daily

Aspetti negativi:

That I can't manage employees better I would like a way to manage employee time as well tied in with the equipment would be awesome

Charles
Project Manager (Canada)
Produzione di apparecchi elettrici/elettronici
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Good product, good service

4,0 9 anni fa

Aspetti positivi:

From the beginning I can say I had a good experience even before being a customer. The demo was clear, the explanations were complete and I had a very good idea of what the product could offer. We bought the on-premise software, and when the software came in and was installed, it was exactly what the seller and his team told me it was. We had an issue after we bought the software regarding the languages supported, but FasTrak went to great lengths to accomodate us.

Aspetti negativi:

There was a lack of communication between sales and the technical department that created a misunderstanding about a functionality after I bought the software. Everything is fine now though.

Robert
USA
Prodotti alimentari e bevande
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

Neri's Bakery Products Inc / FasTrak Review

5,0 10 anni fa

Aspetti positivi:

The FasTrak system has provided us with much better parts inventory control, saving our company money by not having to overstock parts. In addition, we are able to have all our parts loaded into the system, making it much easier to place orders when a particular item runs low.

Aspetti negativi:

The only issue that we have is that we only have two operators on the system at the same time, and the only way to utilize more operators is to purchase more licenses.

Robert
Maintenance Coordinator
Settore petrolifero ed energetico, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

FTMaintenance

5,0 8 anni fa

Commenti: I looked at 4 different software solutions. FTMaintenance provided us with an On-Site option for the Database and Service Request module. FTMaintenance provided the best cost option for our company.

Aspetti positivi:

On-site with low annual maintenance costs

Rich
Volunteer (USA)
Beneficenza, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Infinitely better than a spreadsheet

4,0 7 anni fa

Aspetti positivi:

The software handles both demand and preventive maintenance needs and stores tons of data on equipment, personnel, vendors, and other things even in its economical Cloud Lite + version. The Service Request features provides a very simple front end for an unlimited number of users.

Aspetti negativi:

While the product is very powerful, it is not always intuitive so there is a learning curve to develop some proficiency. However their customer and technical support has been outstanding and has made the learning experience enjoyable.

David
Austria
Produzione di apparecchi elettrici/elettronici
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Isovolta Group

4,5 10 anni fa

Aspetti positivi:

It's easy to navigate through it. Once you do it once, you'll like it.

Aspetti negativi:

Logging in sometimes is a pain. I don't know if it's our computer, but it doesn't happen a lot.

Cynthia (Cindi)
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Customer Service

5,0 8 anni fa

Commenti: I just started using the FT maintenance in September when I started with Ranger Boats. I want to thank the support staff for always being there when I have questions or issues. He is always polite and will find me the answer if he doesn't have it right then. Thank you.

Aspetti positivi:

It helps us keep track of labor and costs.

Aspetti negativi:

The FT requests doesn't always work for some employees

Paul
USA
Settore automobilistico
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice

FasTrak is the best

4,5 10 anni fa

Aspetti positivi:

The FasTrak team is always quick to help with any problems and offer advice when you need it. Everyone that I have worked with knows who I am. I'm not just another number in the system.

Aspetti negativi:

I would like one-click reports (like top 5) for a certain week and a better transition of reports sent to Excel.