Average Ratings

23 reviews
  • Overall 4 / 5
  • Ease of Use 3 / 5
  • Customer Service 3 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Digium
  • http://www.digium.com

About Asterisk

Open source PBX system providing a complete telecommunications platform.

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Asterisk Features

Vendor has not completed this information.
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Inbound Reporting
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • VoIP
  • Voice & Data Integration

Asterisk Most Helpful Reviews

Small Business Phone System

Translate with Google Reviewed on 8/20/2018
William F.
Chief Operating Officer
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Pros: Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Cons: The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

More than 10 years of experience with Asterisk, from the first versions

Translate with Google Reviewed on 4/9/2018
Omar E.
Director
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This software allows to solve or implement any solution for the telephony industry.

Pros: Asterisk more than a software, it is a framework. As a framewaork, it is like a Swiss army knife that allows you to implement or solve any special requirement in telephony, call center, messaging services, etc. Asterisk is the base of a number of solutions for telephone centrakes. It is also easy to get in the market all the necessary hardware to connect with the PSTN switched network.

Cons: I am a fan of Asterisk. However I am surprised that to date, we are going through version 15, and the last textbook was printed in 2013, on version 11.

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