---
description: Scopri le funzionalità di Sigmund Software, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Sigmund Software - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la salute mentale](/directory/30217/mental-health/software) > [Sigmund Software](/software/69928/sigmund)

# Sigmund Software

Canonical: https://www.capterra.it/software/69928/sigmund

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> Soluzione di gestione dei trattamenti della salute comportamentale e delle dipendenze con motore del flusso di lavoro, farmaci, valutazioni, dashboard e altro ancora.
> 
> Conclusione: valutazione di **3.6/5** stelle assegnate da 36 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Sigmund Software?

Soluzione FSE basata sul cloud, progettata per i team di back office, clinici e medici, che aiuta a gestire il trattamento delle dipendenze e la salute comportamentale.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **3.6/5** | 36 Recensioni |
| Facilità d'uso | 3.5/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 3.8/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 3.4/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.4/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Sigmund Software
- **Area geografica**: Danbury, USA
- **Anno di fondazione**: 1988

## Contesto commerciale

- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Stati Uniti

## Funzionalità

- Ammissione di pazienti
- Assistenza di programmazione
- Avviso di pagamento
- Cartelle cliniche in formato elettronico
- Comunicazione con i pazienti
- Confirmations/Reminders
- Conforme alla legge HIPAA
- Controllo degli orari di lavoro
- Creazione di grafici
- Cronologia delle fatture
- Fatturazione e contabilizzazione
- Fatturazione per consulenze mediche
- Gestione appuntamenti
- Gestione dei calendari
- Gestione dei clienti
- Gestione dei moduli
- Gestione della clinica
- Gestione delle cartelle cliniche
- Gestione di documenti
- Gestione reclami
- Goal Setting/Tracking
- Informazioni sui progressi
- Inserimento di codici e spese
- Interoperabilità clinica
- Messaggistica sicura
- Modelli personalizzabili
- Monitoraggio della conformità
- Piano di trattamento
- Portale clienti
- Portale dei pazienti
- Prescrizione elettronica
- Programmazione
- Programmazione appuntamenti
- Pulizia delle richieste
- Rendicontazione e analisi statistiche
- Supporto decisionale
- Telemedicina
- Therapy Notes
- Third-Party Integrations
- Valutazioni iniziali
- Verifica dei criteri per l'assicurazione

## Opzioni di supporto

- Assistenza diretta 24 ore su 24

## Categoria

- [Software per la salute mentale](https://www.capterra.it/directory/30217/mental-health/software)

## Categorie correlate

- [Software per la salute mentale](https://www.capterra.it/directory/30217/mental-health/software)
- [Gestionale per i servizi sociali](https://www.capterra.it/directory/30660/human-services/software)
- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)
- [Software di fatturazione per consulenze mediche](https://www.capterra.it/directory/30026/medical-billing/software)
- [Software per cartelle cliniche elettroniche per la salute mentale](https://www.capterra.it/directory/32510/mental-health-ehr-software/software)

## Alternative

1. [Fusion](https://www.capterra.it/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (534 reviews)
3. [EHRYourWay](https://www.capterra.it/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
4. [Tebra](https://www.capterra.it/software/129169/tebra) — 3.9/5 (1380 reviews)
5. [ModMed](https://www.capterra.it/software/124590/ema) — 4.4/5 (369 reviews)

## Recensioni

### "An EMR That Delivers Real Clinical Impact" — 5.0/5

> **Andrew** | *2 febbraio 2026* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: One of the strongest aspects of Sigmund Aura is their exceptional and highly responsive customer service. They consistently listen to the needs of their customers and demonstrate a genuine commitment to our success as an organization.&#10;&#10;Their AI capabilities are particularly impressive. Aura’s ambient listening, customizable templates, and flexible AI models allow documentation to be tailored to the specific needs to meet expectations of clinical, medical, quality and compliance. Feedback from the AI initiative across our entire patient care community has been overwhelmingly positive. These tools have meaningfully improved documentation quality, supported more accurate reimbursement, and significantly reduced the burden of typing into the medical record.&#10;&#10;Most importantly, Aura enables clinicians to spend less time on screens and more time with patients. There is tremendous opportunity within Aura to continue leveraging AI and machine learning, such as intelligently pulling data across the record, reducing clicks, and automating routine documentation tasks. In my 20+ years in healthcare, Aura’s AI capabilities represent the most impactful EMR innovation I have experienced. There has never been a time when an EMR solution had this level of potential to positively transform clinical care so quickly, and Sigmund has executed on this vision more effectively than most EMR AI solutions in the market.
> 
> **Inconvenienti**: It is difficult to identify substantial drawbacks. While there have been areas where functionality was initially more limited, Sigmund’s product roadmap is a strong reflection of how closely they listen to customer feedback and respond with meaningful enhancements.&#10;&#10;For example, insurance verification of benefits and insurance tracking capabilities were once fairly basic, but Sigmund has since released much more robust functionality in this area. Their responsiveness to customer needs and continuous product evolution significantly mitigates potential concerns.
> 
> Our overall experience has been excellent. Sigmund is more than a vendor, they are a true partner. Recently, a revenue cycle consultant working with our organization commented, “I have never worked with such a supportive and responsive EMR vendor.” That sentiment accurately reflects our experience.&#10;&#10;Technology evolves rapidly, and new capabilities are constantly emerging. What organizations ultimately need from a technology partner is responsiveness, forward-thinking development, and a commitment to staying current. Sigmund consistently delivers on all three. It has been a strong and collaborative partnership, and we are excited about the continued innovation ahead.

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### "Sigmund software" — 4.0/5

> **Judy** | *29 marzo 2023* | Salute mentale | Tasso di raccomandazione: 5.0/10
> 
> **Vantaggi**: We are just setting it up to transition into Aura and we have had Sigmund for years, it is easy to use and the notes are all separated out in certian areas for each department.
> 
> **Inconvenienti**: I do not like the statements, they are very hard for patients to read and very confusing.
> 
> I like Sigmund it is an easy program to learn, I am told we will enjoy Aura once we learn the system better.

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### "Horrific and crippling experience" — 1.0/5

> **Kasi** | *23 agosto 2022* | Salute mentale | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: It’s all smoke and mirrors &#10;Nothing they suggest is a benefit is actually real.
> 
> **Inconvenienti**: Expensive &#10;Undelivered promises &#10;Poor implementation &#10;Lack of support &#10;Codes changing &#10;Not intuitive
> 
> My company switched to Sigmund in July 2021. Our revenue, which had seen steady growth every month since 2016 , immediately plummeted in HALF. The program was never set up to bill correctly. They limit the number of people who can request support tickets and they make you pay for support and training. After begging the \[SENSITIVE CONTENT\] for help for months to fix the billing situation, he suggested I switch to their billing company. I did- and the losses got worse.&#10;&#10;I am happy to share details of my story with anyone who is considering using Sigmund. Please feel free to email or call me.&#10;&#10;Even this week, all of our billing codes for the entire year changed overnight from 90837 individual therapy to residential therapy, triggering hundreds of denials and causing countless hours of work to change them back. The entire year (Jan to August).&#10;&#10;Aura is not intuitive to use. It is constantly going down, there are a million bugs in the software that inhibit the user experience. Everything about it is smoke and mirrors and it’s not worth the price.

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### "Meeting needs" — 4.0/5

> **Hope** | *5 settembre 2023* | Salute mentale | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: The elements we appreciate the most about Aura Elevate, the Sigmund software product that we use, is the Golden Thread elements within the EHR. This is the reason we decided to use this product as opposed to other products. Other elements that we appreciate is the embedded forms that enable us to sign documents anywhere without having to use paper and the ability to share necessary updates with referents and contacts quickly and securely through the contact portal.
> 
> **Inconvenienti**: One of the most frustrating things is unfortunately a by-product of one of the features that we also appreciate. Because forms are embedded for signature, and the assessments are connected to the golden thread functionality, Sigmund staff have to add every item to the system, which takes time and does  not allow us to add updated forms or assessments to the system very quickly.

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### "Would Recommend" — 4.0/5

> **Megan** | *27 marzo 2023* | Salute mentale | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Customer support is quick to help out. We moved from Sigmund native because we were mostly happy with that. We do not regret sticking with Sigmund for Aura.
> 
> **Inconvenienti**: We would like service names in the claims screen. We would like it if the schedule didn't reset when editing appointments. For example, marking an appt not to bill and then having to go all the way back to the patient's account and back to their appointments just to work on another and then do it all over again for the next. We emailed a wish list a while ago. It would be nice to be able to split payments between two claims when posting as opposed to having to credit the payment, make a list of credited payments, and then go into each indiv. client's account to apply the payments.

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## Link

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