---
description: Scopri le funzionalità di Agile Ticketing, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Agile Ticketing - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per biglietterie](/directory/30039/ticketing/software) > [Agile Ticketing](/software/70993/agile-ticketing)

# Agile Ticketing

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> Soluzione di biglietteria di livello enterprise e scalabile, che può essere personalizzata per soddisfare le esigenze di piccole e grandi strutture.
> 
> Conclusione: valutazione di **4.6/5** stelle assegnate da 21 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Agile Ticketing?

I clienti sono tradizionalmente università, aziende nelle arti dello spettacolo, teatri storici e amministratori di case d'arte che desiderano una maggiore flessibilità nei servizi che estendono ai propri finanziatori.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.6/5** | 21 Recensioni |
| Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.5/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Agile Ticketing Solutions
- **Anno di fondazione**: 1999

## Contesto commerciale

- **Prezzo di partenza**: 500,00 USD
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Canada, Stati Uniti

## Funzionalità

- Barcode/Ticket Scanning
- Creazione di report/analisi
- Email Marketing
- Gestione dei dati dei clienti
- Gestione delle promozioni
- Gestione di siti web
- Posti prenotati
- Promozione sui social
- Sondaggi e feedback
- Vendita di biglietti

## Integrazioni (7 in totale)

- Assembla
- DonorPerfect
- FandangoSEO
- Google Ads
- Google Analytics 360
- Zapier
- Zendesk Suite

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per biglietterie](https://www.capterra.it/directory/30039/ticketing/software)

## Categorie correlate

- [Software per biglietterie](https://www.capterra.it/directory/30039/ticketing/software)
- [Software per la gestione degli eventi](https://www.capterra.it/directory/20030/event-management/software)

## Alternative

1. [Ticket Tailor](https://www.capterra.it/software/112510/ticket-tailor) — 4.9/5 (595 reviews)
2. [Fienta](https://www.capterra.it/software/171132/fienta) — 4.8/5 (188 reviews)
3. [Eventbrite](https://www.capterra.it/software/114949/eventbrite) — 4.6/5 (5791 reviews)
4. [Purplepass](https://www.capterra.it/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews)
5. [TicketSource](https://www.capterra.it/software/143073/ticketsource) — 4.8/5 (549 reviews)

## Recensioni

### "Great service, great product" — 5.0/5

> **Javier** | *9 dicembre 2019* | Intrattenimento | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Agile Ticketing's platform is highly malleable and can fit many kinds of movie theaters, particularly those in the non-profit sector. It's able to take in ticket sales, service fees, donations, rentals, etc. while also generating detailed and helpful reports to better understand how our sales are doing. Customer service is also excellent, with their team promptly and thoroughly responding to support tickets; they are also open to feature suggestions and I can personally confirm that they do implement feasible suggestions that customers make. It also has a great membership component that lets us off-load the work of maintaining records to the platform itself and physical fulfilment letters to their team.
> 
> **Inconvenienti**: The built-in CRM is usable but lacking in features as it does not allow for custom queries and the rich-text editor is just not enough to maintain brand consistency. The reporting portal, while pretty detail and overall helpful, also needs work because it does not allow for custom queries either. There is a function to create a custom report but they are based on existing ones. All that said, the team is aware of these issues and are actively working toward improving them.
> 
> We've been using Agile Ticketing for 5 years now and are extremely happy with the platform itself and the company's service. Their team is knowledgeable and friendly, always willing to help there is a problem. The fact that they are open to feedback form their customers - and actively implement requested features - shows that they absolutely care about their customers first and foremost.

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### "AGILE TICKETING" — 5.0/5

> **Yewande** | *27 novembre 2025* | Assicurazioni | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Helped manage events very well, it was easy to use  and my organization was able to customize. Great tool
> 
> **Inconvenienti**: Event ticketing was always having bugs and issues  but customer support was always available and helpful
> 
> Great experience with customer support and great value for money, i will recommend again and again. Great tool

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### "Great customer service." — 3.0/5

> **Monika** | *4 gennaio 2019* | Animazioni e film | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: It has great customer service  - always ready to help within minutes or hours\! It has a lot of useful features that other products lack.  They do offer a lot of services as well, like membership fulfillment, equipment rental, pass printing, etc. which is very helpful\!
> 
> **Inconvenienti**: the interface is very outdated and some features are cumbersome to use.
> 
> Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service.

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### "Great Software for Organization" — 4.0/5

> **Misha** | *15 aprile 2025* | Coaching e formazione professionale | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: I love how effective it is at tracking and providing the internal communication that you need
> 
> **Inconvenienti**: I feel like it is not scalable when you need to add additional parameters
> 
> It has been an overall great experience in making our organization more functional and organized

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### "What is Agile and Why Does It Matter?" — 4.0/5

> **Ramya** | *4 dicembre 2017* | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Responding to Change&#10;&#10;Perhaps the biggest advantage Agile development practices bring to development teams and businesses in general is its emphasis on responding to change and focus on working on projects that matter when they matter. Agile methods don’t force us to attempt to divine the future in 9, 12, or 24-month projections. A properly-oriented Agile team has a list of the most important things they can work on; when they finish the most important thing on that list, they move to the next most important thing…and so on, ad infinitum. This type of focus has many benefits:&#10;&#10;    Customers get solutions to the problems they value most, sooner&#10;    Stakeholders can prioritize things in a progressive fashion reflecting actual market conditions at a given time&#10;    Developers feel valued, since they’re working on things that actually matter and will receive frequent in-depth feedback from the very people using the product (ideally, at least).&#10;&#10;Accepting Uncertainty&#10;&#10;The second biggest source of value Agile development brings to an organization is that its practices accept the fact we don’t know everything about a project when we first start.This is in stark contrast to more “traditional” stage-gate and waterfall approaches, where requirements are expected to be “complete” before anyone so much as touches a keyboard to type their first line of code.&#10;&#10;Agile instead accepts that we will discover more information as we go on; we may find a particular technical solution doesn’t meet the needs of customers, or we might discover there’s an entirely different problem underneath the stated problem, and by solving problem we can solve not just the proposed issue, but other customer concerns as well. Applying Agile principles to our approach allows us to accept the unknown and prioritize discovery and experimentation to drive out uncertainty before we fully commit to a solution.&#10;Faster Review Cycles&#10;&#10;In order for teams to be both accepting of uncertainty and responsive to change, there’s a need for rapid iteration and cyclical, comprehensive reviews as work is completed — to ensure that new discoveries are contemplated and current efforts are evaluated. Most Agile practices either time-box efforts (Scrum) or control the amount of “work in progress” (Kanban) to ensure efforts are completed within a reasonable amount of time. Those efforts are then reviewed with customers or customer proxies (such as internal services teams or stakeholder teams).&#10;&#10;The focus on ensuring prompt reviews and feedback from actual users (or as close to the user as you can get) addresses the most common failings of waterfall approaches — the delivery of a product nobody really wants or likes after a 6-9 month closed development cycle.&#10;Greater Flexibility in Releasing Features&#10;&#10;In addition to faster cycles of review with customers or customer proxies, the focus on delivering working software in time-boxed or effort-boxed iterations of work provides the business as a whole more flexibility in when product should be delivered to end users.&#10;&#10;In more traditional approaches, releases occur when all the planned work is completed…or, even worse, on a date set by stakeholders regardless of how polished the actual work is on that date. Agile approaches, on the other hand, provide sufficient functionality&#10;Less Up-Front Work&#10;&#10;Prior to the advent of Agile development methodologies, not only did product requirements attempt to predict what would be needed in 6-9 months, but they also attempted to be an encyclopedic contract outlining and detailing nearly every single aspect of a product’s design and development. It was not uncommon to see Product Requirements Documents (“PRDs”) and Technical Requirements Documents (“Specs”) exceeding fifty or more pages and outlining specific deliverables developers would use as checklists of exactly what to deliver — nothing more and nothing less.&#10;&#10;Agile instead focuses us on defining and prioritizing problems to solve; collaborating with our developers to design, specify, and revise work needs to be done; and to exert only the amount of effort needed to move a product or project to its next phase. Incurring high up-front costs in investigation, documentation, and contract negotiation is anathematic to the fundamental beliefs outlined in the Manifesto.
> 
> **Inconvenienti**: Lack of Understanding&#10;Flexibility Can Lead to Bad Behaviors&#10;Culture Fit&#10;Lack of Predictability&#10;Integrating Diverse Skill Sets Into Teams&#10;Challenges at Scale

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