Benchmark Email

Chi utilizza Benchmark Email?

Benchmark Email è utilizzato dalle piccole e medie imprese fino alle grandi aziende in una varietà di settori diversi.

Cos'è Benchmark Email?

Benchmark mira a fornire agli operatori di marketing strategie e supporto dedicati, per creare un coinvolgimento dei clienti costante utilizzando strumenti di e-mail marketing automation.
Benchmark offre un set di funzionalità integrato, automatizzato e stabile creato per aiutare gli operatori di marketing pragmatici. Una soluzione di engagement marketing semplice e potente progettata per aiutarti a creare e lanciare con facilità campagne coinvolgenti.

- 100+ dipendenti in 15 paesi
- 9 lingue supportate
- Supporto dedicato 24 ore su 24, 7 giorni su 7

Dettagli su Benchmark Email

Benchmark

http://www.benchmarkemail.com/

Fondata nel 2004

Assistenza

  • Assistenza diretta 24 ore su 24
  • Orario lavorativo
  • Online

Implementazione

  • Cloud, SaaS, Web

Formazione

  • Live Online
  • Webinar
  • Documentazione
Video di Benchmark Email
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Panoramica dei prezzi di Benchmark Email

Benchmark Email dispone di un piano gratuito e non offre una versione di prova gratuita. La versione a pagamento di Benchmark Email è disponibile a partire da 13,99 USD/mese.


Prezzo di partenza

13,99 USD/mese

Versione gratuita

Prova gratuita

No

Caratteristiche di Benchmark Email

  • Campagne di drip marketing
  • Conformità CAN SPAM
  • Contenuti dinamici
  • Creazione di report/analisi
  • E-mail generate da eventi
  • E-mail ottimizzate per cellulari
  • Editor di posta elettronica WYSIWYG
  • Gestione degli elenchi
  • Gestione degli iscritti
  • Gestione dei modelli
  • Libreria di immagini
  • Pagine di destinazione/Moduli web
  • Risponditori automatici
  • Sondaggi per clienti
  • Test A/B

Visualizza l'elenco completo di Programmi per email marketing

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Recensioni su Benchmark Email

Stai visualizzando 5 di 149 recensioni

Nel complesso
4,2/5
Facilità d'uso
4,3/5
Servizio clienti
4,3/5
Caratteristiche
3,9/5
Rapporto qualità-prezzo
4,1/5
Hasnain S.
Digital Marketing Apprentice
Telecomunicazioni, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 31/5/2019

"Great Service"

Commenti: The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Vantaggi: When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Inconvenienti: Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Risposta del fornitore

da Benchmark il giorno 5/6/2019

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

  • Fonte della recensione 
  • Data della recensione: 31/5/2019
Andrew D.
Research Manager
Ricerche di mercato, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 24/5/2019

"Easy to use platform"

Commenti: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Vantaggi: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Inconvenienti: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Risposta del fornitore

da Benchmark il giorno 30/5/2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Fonte della recensione 
  • Data della recensione: 24/5/2019
Judith E.
CEO/Bus Dev
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    6/10
  • Fonte della recensione 
  • Data della recensione: 15/4/2017

"Waiting For the Beta"

Commenti: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Vantaggi: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Inconvenienti: Very limited feature set. Not standard at this point.

Risposta del fornitore

da Benchmark Email il giorno 18/4/2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Fonte della recensione 
  • Data della recensione: 15/4/2017
Michael M.
CEO
Produzione di media, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 30/5/2019

"Happy customer"

Commenti: Overall I enjoy using it very much.

Vantaggi: Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send.

Inconvenienti: Sometimes there is massive delays in receiving test emails.

Risposta del fornitore

da Benchmark il giorno 31/5/2019

Hello Michael,

Thank you for your review.

Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help.

- Benchmark Team

  • Fonte della recensione 
  • Data della recensione: 30/5/2019
Abed H.
Therapist, Geologist, Researcher
Salute mentale, 13-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    3/5
  • Caratteristiche e funzionalità
    3/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    2/5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 27/9/2019

"Benchmark Email"

Commenti: No benefits yet

Vantaggi: Ease of use. Nice design, Makes it easy to track performance

Inconvenienti: I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark).

  • Fonte della recensione 
  • Data della recensione: 27/9/2019