Chi utilizza Emma?

Emma è progettata per i team di marketing di imprese di ogni dimensione ed è disponibile in edizioni realizzate su misura per agenzie, università e franchising.

Cos'è Emma?

La piattaforma di e-mail marketing di Emma per team di ogni dimensione semplifica la creazione e la collaborazione per grandi campagne tra dipartimenti o sedi differenti, offrendo un'esperienza di brand senza problemi in grado di incrementare il coinvolgimento e i proventi derivanti dalle e-mail. Il design di questo prodotto orientato al team, le sue potenti integrazioni e i suoi pluripremiati servizi professionali rendono più facile che mai il lavoro dei professionisti del marketing.

Dettagli su Emma

Emma

http://www.myemma.com

Fondata nel 2003

Panoramica dei prezzi di Emma

Emma non dispone di un piano gratuito e non offre una versione di prova gratuita. La versione a pagamento di Emma è disponibile a partire da 89,00 USD/mese.

Prezzo di partenza

89,00 USD/mese

Versione gratuita

No

Prova gratuita

No

Implementazione

Cloud, SaaS, Web

Formazione

Live Online

Webinar

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di Emma

Programmi per email marketing
Campagne di drip marketing
Conformità CAN SPAM
Contenuti dinamici
Creazione di report/analisi
E-mail generate da eventi
E-mail ottimizzate per cellulari
Editor di posta elettronica WYSIWYG
Gestione degli elenchi
Gestione degli iscritti
Gestione dei modelli
Libreria di immagini
Pagine di destinazione/Moduli web
Risponditori automatici
Sondaggi per clienti
Test A/B

Recensioni su Emma

Stai visualizzando 5 di 115 recensioni

Nel complesso
4,2/5
Facilità d'uso
4,2/5
Servizio clienti
4,2/5
Caratteristiche
3,9/5
Rapporto qualità-prezzo
4/5
Jessica G.
Designer
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 30/9/2019

"I loved my experience"

Commenti: It was so easy to use and the customer service helped with any issues.

Vantaggi: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Inconvenienti: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Fonte della recensione 
  • Data della recensione: 30/9/2019
Utente Verificato
Marketing Communications Manager
Servizi ai consumatori, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 24/6/2019

"Great ESP for Enterprise Level"

Commenti: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Vantaggi: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Inconvenienti: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Fonte della recensione 
  • Data della recensione: 24/6/2019
Karl T.
Director of Marketing
13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    2/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    1/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 7/11/2017

"Be Cautious of Choosing Emma"

Commenti: Very bad company to do business with.

Vantaggi: Emma email provide very aesthetically pleasing emails while being user friendly. This this product is competitive with other basic email marketing SAAS products such as Constant Contact and Mail Chimp.

Inconvenienti: Don't let their sales staff fool you on their upgraded packages. This is a very basic easy to use email service, that's it. Their upgraded packages which claim to add advanced features and automation don't hold a candle to a true email automation SAAS product such as Infusionsoft etc. Their sales account reps make big claims on the capability of the features but when actually using them, the workarounds that you will need to do are tedious. We have been using Emma for many years because of the attractive email layouts and ease of use. When we saw the promises the upgraded tools promised we were very excited. Unfortunately after really diving in, we found that the tools were not capable of effectively executing the processes and automation sequences that we needed. We signed a one year contract on the upgrade and as LONG time customers were reminded of that when asking to be dropped back to our old package. Because of this, we will be cancelling our entire account when the upgraded package expires. It's unfortunate, as we would have continued to be customers for many years to come. It's definitely not worth the price, and I would not recommend doing business with Emma.

Risposta del fornitore

da Cliff il giorno 8/11/2017

I'm very sorry to hear about your experience with Emma, and thank you for sharing such honest feedback so we can address your concerns. I'm Cliff Corr, Director of Customer Success at Emma and it's very important to me to understand where we could have provided you with a better product and service experience. That way, I can involve the necessary teams to ensure we make changes to better meet your expectations and business needs. If the training you received wasn’t helpful, I'd love to dig into why and ensure we address that on all future trainings. I will reach out to you directly to set up a time to discuss. Thanks again for this feedback.

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 7/11/2017
Eve K.
CEO
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 17/3/2020

"The designer really made hte newlsetter fantastic, but the prices were high comared"

Commenti: The customer service is excellent and the person on the phone really spoke to me and understood the ramififcations of the newsletter I was building. It was perfect.

Vantaggi: The designer integrated my design that I had hired someone else to create into the software or the program so it looked very professional and really blew me away. It was a great product if I could afford the requirements of having a physical address (I was affraid to use my home address) and putting in the software.

Inconvenienti: The price was too high for me at the time.

  • Fonte della recensione 
  • Data della recensione: 17/3/2020
Keith O.
Director for Communication
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    3/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 6/2/2019

"Emma Marketing/Email System for higher ed"

Commenti: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Vantaggi: The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Inconvenienti: The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

  • Fonte della recensione 
  • Data della recensione: 6/2/2019