---
description: Scopri le funzionalità di Pipeline CRM, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Pipeline CRM - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Pipeline CRM](/software/75608/pipelinedeals)

# Pipeline CRM

Canonical: https://www.capterra.it/software/75608/pipelinedeals

Pagina: 1/26\
Avanti: [Pagina successiva](https://www.capterra.it/software/75608/pipelinedeals?page=2)

> PipelineDeals è considerato il CRM n°1 per aziende di fascia media, perché è al servizio di team di vendita con più di 10 persone in una vasta gamma di settori.
> 
> Conclusione: valutazione di **4.3/5** stelle assegnate da 621 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Pipeline CRM?

Organizzazioni di tutte le dimensioni, in tutti i settori.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.3/5** | 621 Recensioni |
| Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.0/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: SaaS Group
- **Anno di fondazione**: 2014

## Contesto commerciale

- **Prezzo di partenza**: 29,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Regno Unito, Stati Uniti

## Funzionalità

- Accesso da dispositivi mobili
- Acquisizione di potenziali clienti
- Archiviazione di documenti
- Automazione dei processi e dei flussi di lavoro
- Avvisi/Notifiche
- Campi personalizzabili
- Commenti/Note
- Contatti condivisi
- Creazione di report/analisi
- Database clienti
- Database contatti
- Distribuzione di potenziali clienti
- Email Marketing
- Formulazione di previsioni
- Gestione contatti
- Gestione del flusso di lavoro
- Gestione della campagna
- Gestione della pipeline di vendita
- Gestione della posta elettronica
- Gestione delle attività
- Gestione delle attività di vendita
- Gestione delle opportunità
- Gestione delle pipeline
- Gestione delle prestazioni
- Gestione di potenziali clienti
- Importazione/Esportazione di dati
- Lead Generation
- Lead Nurturing
- Lead Qualification
- Monitoraggio del coinvolgimento
- Parametri prestazionali
- Previsione di vendita
- Programmazione appuntamenti
- Quadro della attività
- Relazioni sulle vendite
- Report personalizzabili
- Ricerca/Filtro
- Segmentazione
- Segmentazione della clientela potenziale
- Sistema di calendari e promemoria
- Strumenti collaborativi
- Third-Party Integrations
- Tracciamento delle interazioni

## Integrazioni (42 in totale)

- 123FormBuilder
- ActiveDEMAND
- Aircall
- Asana
- Bedrock Data
- Bitium
- Breeze
- CallRail
- Callmaker
- Dialpad
- Elementor
- Finder.io
- Formstack Forms
- FullContact
- Geckoboard

... e altre 27 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)

## Categorie correlate

- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)
- [Software di abilitazione delle vendite](https://www.capterra.it/directory/30798/sales-enablement/software)
- [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software)
- [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software)
- [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software)

## Alternative

1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
3. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.it/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Recensioni

### "Sales in our office is all about Volume" — 3.0/5

> **Larry** | *28 aprile 2020* | Servizi finanziari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: It could not be easier to load prospects.  We signed up for a library card online.  We select the type of businesses we want to pursue.  We download spreadsheets of demographic information related to them.  We upload those spreadsheets and start calling.
> 
> **Inconvenienti**: I am certain that there are programs that provide more management tools.  We simply are not that sophisticated with our sales efforts.  If it is simply volume you seek, this is the right product.  If you are looking for less effort and more management, pick again.
> 
> The program is really not completely intuitive.  This has not hurt us as our questions get answered whenever they arise by their support team.  We are more successful with our business because of this program.

-----

### "Nice software but we grew out of it..." — 4.0/5

> **Julie** | *15 novembre 2022* | Editoria | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: User-friendly and very easy to use. You can add all sorts of custom fields for your own reporting and tracking needs.
> 
> **Inconvenienti**: No invoicing, no estimates/proposals, the multiple email only works with Gmail accounts, no online payments. It helps you keep track of people, but doesn't really help you bring in the $$$ once a sale has been made.
> 
> It's a generic CRM software that you can tailor to your own needs. In the end we needed a software that was specific for publishing.

-----

### "Was it a waste of time, a scam or a company that doesn’t care? - I still don’t know." — 1.0/5

> **Chris** | *10 ottobre 2024* | Proprietà immobiliari | Tasso di raccomandazione: 1.0/10
> 
> **Vantaggi**: I liked that Pipeline was confident that they could meet my needs when they first spoke with me.
> 
> **Inconvenienti**: They failed to listen to my needs until after they had consumed $1000 in expert consultant fees with zero results.
> 
> After a short consultation about how another CRM could not meet my needs, Pipeline assured me that they would be able to do it. I had questions and I was told that to get the answers and help I needed I would have to pay for their expert consultants to help me do the coding. I was very happy to do this. I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs. After several sessions and about $1000 in expenses I didnt have my questions answered or my needs addressed. I was expedited back to the same person who gave me the initial consultation. There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me). The person who gave me the initial consultation never really listened to what I had to say and didnt really care. When I asked him about this after the fact he told me that I was a small business and he couldnt give me any more time. I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation. My $1000 was not refunded and even worse they wasted my time.  This is a business that hasn't figured out what to do.

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### "Its not Salesforce, but it also won't bankrupt your small business" — 5.0/5

> **Michael** | *7 aprile 2020* | Servizi ambientali | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. &#10;I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were  reflected as a whole in pipeline view. &#10;&#10;Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you.
> 
> **Inconvenienti**: As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. &#10;Additionally, at times the APIs for some of these newer services would change, and then the features would not work.
> 
> Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry. &#10;Highly recommended.

-----

### "Excellent CRM for sales teams" — 5.0/5

> **Joel** | *5 febbraio 2019* | Internet | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Very flexible custom list reports&#10;Unlimited field customization for records&#10;Easily manage a small team of reps&#10;Very easy to get started using especially if you have not had a strong CRM in your company before
> 
> **Inconvenienti**: The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”)&#10;Permission controls would be great to be more flexible (its all or nothing per user)
> 
> We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/75608/pipelinedeals)

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