TimeSolv

Time Solv Heaven

Commenti: I am happy

Aspetti positivi:

My coach to get up and running was terrific, stuck with me and helped work out the special issues that we had, to make it work for me.

Aspetti negativi:

It took awhile to understand what entry went where. Maybe a diagram of the structure would help. There is definitely more than one way to do it.

If I could change one thing....

Aspetti positivi:

The user friendly capabilities. It's not open heart surgery (thank God) and mistakes are easily fixable.

Aspetti negativi:

The reporting function which is very crucial to our firm. Little to none in the way of customization.

Use it daily to track time

Commenti: Usually quickly loads information. Sometimes it has issues with lag

Love TimeSolv!

Commenti: My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.

Aspetti positivi:

We use TimeSolv for all our time entry, legal billing and I use it daily for client expense entry. I like that I can run reports on Ledger Entries, Expense Entries, etc., at any time. I also think TimeSolv's customer support is excellent. Every time I've had to call for support, I've ended up learning a new function of TimeSolv from the rep helping me.

Aspetti negativi:

Although I've been using TimeSolv for three years, I still find client invoices extremely confusing, as do most of our clients. I spend a lot of time on the phone when clients call in because they don't understand their invoice.

Great invoicing tool and excellent customer service

Aspetti positivi:

TimeSolv is an easy software to use. I started using the billing features with little instruction. Very intuitive.

Aspetti negativi:

I do not have anything negative to say about my 11+ years experience with TimeSolv

Love this billing solution

Commenti: I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

Simple and easy to use

Commenti: This was a good purchase. I am very satisfied with it.

Aspetti positivi:

I have only used it for time keeping, activity notes and billing. It is simple to use. it allows me to have more detail available for my client when I send them a bill.

Aspetti negativi:

Nothing I needed done was difficult. I would have been nice to have a few more activities that were already grounded in the software

We use this to keep track of our time and expenses to bill clients of the law firm.

Commenti: Over more than 35 years operating a law practice I have had to implement and use different methods to keep track of time spent working on the client's case and the expenses that were incurred. Out of all of the resources that have been available the most efficient, flexible, and economical has been Time Solve. Occasionally improvements will be made to the program and you may have to take a few minutes to learn them, but if you have the least problem, you can either email or phone Time Solve staff and if you do not immediately speak with a representative you will talk you through the problem, you can be certain that within a few hours or less you will have a response and the help you need. I am not tech savvy and the people who work with me are not much better, but we all have been able to learn to work with Time Solve. Most importantly, it has allowed us to increase our billing time by including time while we are doing the work or if work was not included at the time it was performed, to enter into the client's records and create a draft copy of the bill to review, check for accuracy and then send to the client. Besides, Time Solve will send out the bills for you by either email, U.S. mail, or both if you prefer. It is a great service that has made me a more relaxed attorney because I have solid computer back up if a bill is questioned and the ease of keeping track of my time and which clients demand the most of it.

Timesolv review

Commenti: My experience has been wonderful will recommend to others!

Aspetti positivi:

Easy to navigate user friendly and support if johnnie on the spot Tiann is awesome!! Training and support is free

Aspetti negativi:

nothing yet to report .

Love having the ability to get to our billing from anywhere.

Commenti: Overall great for legal billing. I would recommend this to another law office since it has greatly reduced lost billing time. PROS: Customer service/technical support has always been prompt and ensures that my questions and/or issues are addressed. CONS: 1. not able to print statements previously sent 2. statements - when no new activity (disbursement or time) would like the statement to show
payments made 3. would like to be able to customize fields when creating a new client 4. would like a way to reverse a payment that bounced without voiding the payment 5. would like to be able to create custom reports - (i.e., a report that include for one client - invoices sent, statements sent, payments made, etc.). For reports, it would be helpful to be able to have drop down tabs to select what items to include in a report. As of right now there are several reports, but I have not been able to locate one that would include with dates: all invoices, payments and statements sent.

EXCELLENT - A must for small firms!

Commenti: Timeolv is a fantastic legal billing program that is easy to learn and easy to use. From payments, trust deposits to invoicing, and detailed, report preparation - Timesolv covers it all. And, they listen carefully to user feedback and implement new ideas regularly to keep day-to-day operations running smooth with little effort. I recommend this software to law firms, big and small! It will be one of the best investments you'll make!

We use TimeVolv to track all our billable time.

Commenti: So much of my time, working all day in multiple systems, is consumed in checking for the applicable password and typing it in carefully to access the next system, it always gives me a little thrill when I go to TimeSolv, type the first letter of my username and can simply click it from move on with my password having autopopulated. I am so glad TimeSolv has this feature. At the end of a busy day when finishing up the accounting of my time, ready to complete the day, it is nice to have that convenience. Many of the other systems I use all day do not. Thanks for that!

Great Suite of Time & Expense Record-Keeping, Invoicing & Payments

Commenti: TimeSolv allows me to easily track and record my time and expenses for all of my clients on an ongoing basis, whether I'm in the office or traveling. Preparing and sending out invoices is a snap each month, and recording payments takes only a moment. All of the invoicing and payment information syncs easily to QuickBooks. The Customer Support was available to answer any of my questions as I set up the software and began to utilize it. I couldn't be happier with the simplicity that TimeSolv provides to all of these tasks!

Excellent and Easy to Use!

Commenti: Before switching to TimeSolv, I was using TimeSlips software--it was terrible--it never worked and it took hours and hours to get customer service to fix problems. TimeSolv works effortlessly. It is designed intuitively so that you can start using it with almost no instruction. I have only needed to call customer service one or twice, and they have always been extraordinarily nice and could always answer my question immediately. I LOVE THIS PRODUCT!!!! I highly recommend it to all lawyers.

Small business hero

Commenti: TimeSolv has be a great platform for our Fine Art Consulting business. Files are easy to set up and the fact that it's web based makes it very simple for our field consultants to get their time and expense entered accurately and timely no matter where they are. We have really appreciated the ability to customize all the possible entries to our specific needs. Billing our clients is quick and easy and the invoices are simple for our clients to understand.
Thank you TimeSolv!

Excellent in all ways. I highly recommend it to others.

Commenti: Very easy to use. The resulting client invoices are accurate, complete and easy to understand. Most importantly, my time required to prepare my monthly fee invoices has been reduced and the process streamlined, and my monthly billing is not as onerous as it used to be thanks to TimeSolv, which is constantly trying to improve the software even further. Customer support has been outstanding, with live people to talk with usually immediately. Very much appreciated.

Outstanding in everyway.

Commenti: TimeSolv is a wonderful solution for time and billing requirements of law offices and other types of licensed professional practices. TimeSolv provides strong security safeguards to protect confidential data and information. TimeSolv is easy to use, in many way intuitive, and supported by office staff who are always available to provide prompt friendly service. And best of all, TimeSolv is very affordable. Try it, you'll like it!

Love it

Commenti: TimeSolv helped me get my billing in order, and condensed what sometimes took me a full week into something I can finish up during morning coffee. It does a lot. So much so that it was actually daunting at first, but the customer service people did an amazing job helping me learn how it works. The more familiar I become with it, the more I like it. The desktop app (TimeSynch) is especially useful.

BY FAR THE BEST LEGAL BILING SOFTWARE ON THE MARKET

Commenti: TimeSolv's user friendly time and billing software allows our firm to streamline the tedious process of time tracking, billing and invoicing. The efficiency of TimeSolv has allowed our attorneys to spend less time entering their hours and more time working on their cases. The only thing better than the interface is the fast and friendly customer service. TimeSolv rocks!

Timesolv is a functional product for timekeeping and billing

Commenti: Timesolv is a functional product for timekeeping and billing. I have not found better, but it has some deficiencies - including an awkward fit for contingency billing/accounting, and many steps for applying payments - resulting in multiple times we have not properly applied payments to cases. It seems made for business litigators,

We would recommended TimeSolv to others because of our satisfaction.

Commenti: We want you to know that we are pleased with the quality of service TimeSolv provides. We appreciate the responsiveness of customer service when we have questions and the way you conduct business. We would recommended TimeSolv to others because of our satisfaction. We look forward to doing business with you for years to come!

Small firm/sole law practitioner user for nearly 15 years.

Commenti: Cloud-based billing, ease of use, responsive and knowledgable tech help when needed, professional-looking template and custom invoices, and reasonable pricing are just a few of the reasons I have been using Timesolv since I left my last large firm. Clients have never complained either.

Top Tier Customer Service

Commenti: We rarely encounter any difficulties with using Timesolv (and when we do, it's usually something we have overlooked.) But when we need help, that help is there immediately. They are meticulous, thorough, and courteous. It is a pleasure to work with them.

Great for billing!!

Commenti: TimeSolv was great and the customer service was even better. Our firm recently switched to a case management software that included billing, so we had to stop using TimeSolv, but man, do I miss it! Nothing I've seen or used compares.

I have been using it for years - I give it a 4 -5 out of five ('ease of use' should be 4 rating)

Commenti: It is easy to cut and paste my information, select the categories, check my totals and cross check my hours per category. Small upgrades and changes over the years has made it even better to use.