--- description: Scopri le funzionalità di Infor Point of Sale (POS), i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Infor Point of Sale (POS) - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software POS per ristoranti](/directory/30603/restaurant-pos/software) > [Infor Point of Sale (POS)](/software/77250/vivonet-pos) # Infor Point of Sale (POS) Canonical: https://www.capterra.it/software/77250/vivonet-pos Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/77250/vivonet-pos?page=2) > Infor POS è una soluzione per punti vendita basata sul cloud, stabile, sicura e scalabile per hotel, ristoranti e altre strutture ricettive. > > Conclusione: valutazione di **3.9/5** stelle assegnate da 22 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Infor Point of Sale (POS)? Infor è un fornitore di sistemi per punti vendita per il settore delle strutture ricettive, che fornisce soluzioni per ristoranti con servizio completo, ristoranti di catene e in franchising, hotel e organizzazioni che gestiscono servizi di ristorazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.9/5** | 22 Recensioni | | Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Infor - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 99,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Lingue supportate**: cinese, coreano, francese, giapponese, inglese, italiano, olandese, polacco, portoghese, russo, tedesco - **Paesi disponibili**: Arabia Saudita, Argentina, Australia, Austria, Belgio, Brasile, Canada, Cechia, Cile, Cina, Colombia, Corea del Sud, Danimarca, Egitto, Emirati Arabi Uniti, Filippine, Finlandia, Francia, Germania, Giappone e altri 25 ## Funzionalità - Accesso da dispositivi mobili - Barcode/Ticket Scanning - Controlli separati - Firma elettronica - Gestione degli ordini - Gestione degli sconti - Gestione del personale - Gestione dell'inventario - Gestione della consegna - Gestione delle tabelle - Ordini online - Terminale di cassa per ristoranti ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) ## Categorie correlate - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software per ordini online](https://www.capterra.it/directory/32698/online-ordering/software) ## Alternative 1. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [Lightspeed Retail](https://www.capterra.it/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) 4. [TouchBistro](https://www.capterra.it/software/140677/touchbistro) — 3.8/5 (412 reviews) 5. [MYR POS](https://www.capterra.it/software/174862/myr-pos) — 4.5/5 (115 reviews) ## Recensioni ### "New changes cause 2 hour wait time if you need any support." — 1.0/5 > **shawn** | *28 marzo 2018* | Ristoranti > > **Vantaggi**: I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one. > > **Inconvenienti**: When you need any customer support it is a 1.5 to 2-hour wait. NEVER have I heard of something like this. We have been a loyal customer with a coffee chain and until 2018 this was not an issue. We have also asked them to incorporate the Ontario tax break. Its been over two weeks and we have logged 18 hours and 42 minutes of wait time to follow up with progress. To date nothing has been fixed so we have to pay the tax out of our price. I'm appalled. We also need them to talk to our gift card company at one of our locations to get cards back on line. Its been 11 days and 9 hours of us holding and they still have not helped get our gift cards integrated. Look into other competitors > > It went from one of the best companies to the worst in just over a year. Costing us huge by not fixing a problem and they never follow up we have to call and hold for 1.2 to 2 hours every day only to have to start all over with a new person and follow up the next day. There are no managers, no people in charge to help navigate this and we are slowly being buried by this. We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with. Worst experience ever in 10 years of retail. ----- ### "I expected better" — 4.0/5 > **steven** | *31 marzo 2017* | Prodotti alimentari e bevande | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: i am able to process payments > > **Inconvenienti**: the staff behind the service > > during a recent attempt to switch cc processors I had an interesting experience. I needed the processor switched over so we could reopen. first the day before we reopened I had to call vivonet to check on the progress of the order and had to talk the tech into looking for it and finally found that the new processor had indeed sent over a order but no one had addressed it, So finally some one was going to work on it. the next morning I called again because we were going to reopen in a few hours. Well come to find out there was a problem with the information sent over. No one had called me to let me know there was a problem. I was clear about our schedule to reopen. I was unable to contact the new processor at that late hour I had them reinstall the old processor due to the lateness of the hour. If the tech had contacted me when the problem started I would have been able to got the issue straightened out. I was livid about the lack of contact or concern with letting me know. and for all this I paid you some amount. not only that every month I receive an invoice for 85 dollars but i was charged 90 some amount. over all I am very unhappy and have nothing good to say about or to the staff of vivonet. ----- ### "A nice, basic POS system" — 4.0/5 > **Heather** | *2 aprile 2020* | Artigianato | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It has plenty of features that make it an all-encompassing point of sale system. It had everything you need to get the job done. > > **Inconvenienti**: It feels a bit dated and basic. It can be a bit complicated to use, and to teach. I wouldn't say it's very user friendly, but it does have a lot of handy aspects. > > I think that over all, it does everything you could ask of it. It feels a little simple, and doesn't run like a modern and elevated system, but it gets the job done in an easy enough manner. ----- ### "Outstanding and Quick Response Time" — 5.0/5 > **Penny** | *4 aprile 2017* | Ristoranti | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I think its the ease to use and the forever updating and improving of your product. > > **Inconvenienti**: I haven't watched a tutorial in quite some time because I found them monotoned. I will however try again when I have some time. > > For about 6 weeks I was experiencing difficulties with a product supported by Vivonet. They had emailed me to follow-up and offer assistance. The next day as I was experiencing difficulty, i quickly emailed a reply for help and within a minute my phone was ringing and support was on the other end. That was fantastic and actually made my day. ----- ### "Review of VIVONET" — 5.0/5 > **Nicole** | *3 aprile 2017* | Prodotti alimentari e bevande | Tasso di raccomandazione: 9.0/10 > > **Inconvenienti**: Not being able to make changes in the system that reflect in the system such as entering a new item takes 24 hours to be seen on system. > > Installation was great the team helped with introduction training and support. On occasion the numbers get jumbled and out of order. I would like for the items in the system to be easier to program at the unit level. Giving the manager ability to make changes day of in the system and reflect day of in the system. Overall satisfied with the equipment and service. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/77250/vivonet-pos?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/77250/vivonet-pos) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati