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Preferred Patron Loyalty

Preferred Patron Loyalty

Cos'è Preferred Patron Loyalty?

Gestisci il tuo programma di fidelizzazione personalizzato. Ottieni un avanzato programma di premi fedeltà con campagne di incentivazione e comunicazione multicanale, integrate con pilota automatico. Riconosci i clienti in base agli acquisti e/o alle visite, aumenta la fidelizzazione dei clienti e stimola la crescita. Questo non è un programma gestito in comunità; possiedi tu tutti i tuoi dati. Disponibili interfacce web, tablet, per dispositivi portatili e PC.

Chi utilizza Preferred Patron Loyalty?

Piccole, medie e grandi imprese in diversi settori negli Stati Uniti, in Canada e in Inghilterra. Perfetto per commercianti indipendenti, catene di negozi, comunità e franchising. B2C e B2B

Preferred Patron Loyalty Software - 1
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Preferred Patron Loyalty Software - 3
Preferred Patron Loyalty Software - 4
Preferred Patron Loyalty Software - 5

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Recensioni su Preferred Patron Loyalty

Punteggio medio

Nel complesso
4,9
Facilità d'uso
4,8
Servizio clienti
5,0
Caratteristiche
4,8
Rapporto qualità-prezzo
4,9

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
93%
4
6%
2
1%
Danell
Danell
Manager (USA)
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Thank You, Preferred Patron!

5,0 5 anni fa

Commenti: Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us

Aspetti positivi:

Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company.

Aspetti negativi:

The tablet interaction with software isn't working like I had anticipated.

Amanda
Manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Preferred Patron is my BIGGEST Marketing Tool

5,0 4 mesi fa

Commenti: The program itself is great, but the customer service sets this company apart from the others. I cannot say enough how thankful I am to have chosen to work with Preferred Patron and I KNOW that decision is largely based on my overall experience with [sensitive content hidden]
and [sensitive content hidden].

Aspetti positivi:

This program is an invaluable tool for my business. Not only am I able to market to my customers, I am able to track their in-store activities and purchases to then market the appropriate services or products for each individual. With over 10,000 members in my customer loyalty program, we have had an overwhelming positive response to the program itself. It excites customers to earn points towards discounts or prizes, and we are able to then continue to build a relationship with the customer. It allows for more interaction with staff and more possibility of a positive customer experience.

Aspetti negativi:

Any issues I come across, are quickly and properly addressed by [sensitive content hidden] or [sensitive content hidden] . Their response time is amazing, even on weekends or holidays. With such a customizable program, I sometimes forget how to do something. Whenever I have had a question, Matt has responded with easy to understand, step by step instructions. He also follows up to be sure I was able to accomplish what I was having trouble doing.

Michelle
manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We switched away from them

2,0 3 anni fa

Commenti: grumpy and condescending

Aspetti positivi:

nothing really at all. At first they were helpful, but then...

Aspetti negativi:

difficulty of creating newsletters, they were not flexible inworking with our needs.

Rick
President (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome Loyalty rewards software

5,0 6 mesi fa

Aspetti positivi:

We have had the pleasure of working with Preferred Patron for 6+ years. [sensitive content hidden] has been our contact support person from day one. [sensitive content hidden]was always very helpful and patient. [sensitive content hidden] was generous with his time and would offer us better ways to find solutions that we were seeking. Preferred Patron has provided us with top-notch service! Our requests were always answered immediately and resolution close behind from either [sensitive content hidden] or his team. The Preferred Patron Platform is very user friendly, and its capabilities are extensive, from simple emails and texts to raffles and coupons. Of all the vendors we’ve worked with, they are our “Preferred”.

Aspetti negativi:

Do not have any negative things to say about the software or support.

Aaron
Operations Manager (Canada)
Sicrezza e indagini, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Top value for great service: A gem

5,0 3 mesi fa

Commenti: Great. Has been the implementation of this program much easier and cheaper than doing it ourselves.

Aspetti positivi:

Initially I was drawn to the value and the fact that they gave us the API. Their software wasn't invasive and was easy to implement. However we have used the customer support system a great deal since purchase to help us with any kinks or understanding. The support staff was always immediate to respond and extremely helpful. At no extra cost the fact they offer such gr at lifetime care at such a great cost is a blessing in todays marketplace.

Aspetti negativi:

The help pages could do with some help for the operating side. It would help me clean us things quicker without having to bother the support.