--- description: Scopri le funzionalità di Smartsheet, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione delle campagne](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.it/software/79104/smartsheet Pagina: 1/143\ Avanti: [Pagina successiva](https://www.capterra.it/software/79104/smartsheet?page=2) > Smartsheet è una piattaforma di esecuzione del lavoro online che consente alle organizzazioni di tutte le dimensioni di pianificare, gestire, automatizzare e generare report sul lavoro. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 3545 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Smartsheet? L'intuitiva app di gestione dei progetti online di Smartsheet è diffusamente utilizzata nelle organizzazioni per tracciare e gestire diversi tipi di lavoro per team grandi e piccoli, dalle aziende alle PMI. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 3545 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Smartsheet - **Area geografica**: Denver, USA - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 9,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese, russo, spagnolo, tedesco - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Cina, Danimarca, Emirati Arabi Uniti, Filippine, Finlandia, Francia, Germania, Giappone, India, Irlanda, Islanda, Italia, Lussemburgo, Malaysia, Messico, Norvegia e altri 9 ## Funzionalità - Acquisizione elettronica dei dati - Analisi dati - Archiviazione di documenti - Calcolo dei costi - Calendario marketing - Cartelle cliniche in formato elettronico - Configurazione del flusso di lavoro - Conforme alla legge HIPAA - Controllo degli orari di lavoro - Controllo del processo di valutazione - Controllo ore e spese - Creazione di roadmap strategiche per i prodotti - Creazione e design di moduli - Dashboard - Data Tabulation - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei canali - Gestione dei contenuti - Gestione dei moduli - Gestione dei progetti - Gestione della disponibilità - Gestione delle attività - Gestione delle capacità - Gestione di più progetti - Goal Setting/Tracking - Ideation - Importazione/Esportazione di dati - Individuazione delle competenze - Integrazione di terze parti - Manutenzione preventiva - Modellazione e progettazione dei processi - Moduli personalizzabili - Monitoraggio dei KPI - Monitoraggio dei cespiti - Monitoraggio del progetto - Multi-campagna - Pianificazione della campagna - Pianificazione delle attività - Pianificazione delle risorse - Pianificazione sprint - Pianificazione strategica - Prioritizzazione - Programmazione di progetti - ROI Tracking - Revisione di documenti - Subcontractor Monitoring - Tracciabilità delle spese - Trascinamento della selezione (Drag & Drop) - Workflow Automation ... e altre 90 funzionalità ## Integrazioni (72 in totale) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte ... e altre 57 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per la gestione delle campagne](https://www.capterra.it/directory/30012/campaign-management/software) ## Categorie correlate - [Software per la gestione delle campagne](https://www.capterra.it/directory/30012/campaign-management/software) - [Software MRM](https://www.capterra.it/directory/31020/mrm/software) - [Software per event marketing](https://www.capterra.it/directory/31542/event-marketing/software) - [Software per la pianificazione strategica](https://www.capterra.it/directory/31031/strategic-planning/software) - [Software per la gestione dei prodotti](https://www.capterra.it/directory/30865/product-management/software) ## Alternative 1. [Clockify](https://www.capterra.it/software/169607/clockify) — 4.8/5 (9264 reviews) 2. [Jira](https://www.capterra.it/software/19319/jira) — 4.4/5 (15478 reviews) 3. [Asana](https://www.capterra.it/software/120550/asana-pm) — 4.5/5 (13675 reviews) 4. [monday.com AI Work Platform](https://www.capterra.it/software/147657/monday-com) — 4.6/5 (6108 reviews) 5. [Trello](https://www.capterra.it/software/1010321/trello) — 4.5/5 (23612 reviews) ## Recensioni ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *17 febbraio 2026* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **Inconvenienti**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "Smart or Not So Smartsheet" — 4.0/5 > **SHANNON** | *12 agosto 2026* | Studi medici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The feature I like most is the real time collaboration. This allows team members to share workspace data safely and attach files, leave cell comments, tag peers and track history via activity logs > > **Inconvenienti**: What I like least about Smartsheet is because of the extensive functions it offers it is not the easiest software to learn and navigate. I would not recommend Smartsheet for the occasional user. > > Overall Smartsheet offers many various functions from multiple project views, real time collaboration, live Dashboards to third party integrations with other software including Google Workspace and Microsoft 365. Smartsheet is great when dealing and tracking large amounts of data for project management. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *8 gennaio 2026* | Macchinari | Tasso di raccomandazione: 2.0/10 > > **Vantaggi**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **Inconvenienti**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "Best Data Organization Tool" — 5.0/5 > **Amber** | *7 giugno 2026* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I liked being able to manage my team and all of the sites that we had to overview for our rebrand of healthcare admin sites. > > **Inconvenienti**: I didn’t like that it wasn’t as customizable with exporting data when I needed to show management and my team progress. > > My overall experience was very positive and I would recommend this to any of my colleagues or clients to use. ----- ### "It works for tracking production, but it’s just way too expensive." — 5.0/5 > **Ana Nascimento** | *20 agosto 2026* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I use it to track our t-shirt orders from the design approval stage all the way through printing and delivery. Honestly, having everything in one place is a lifesaver when a customer calls to ask where their order is. The spreadsheet format felt natural from the start, mostly because I was already used to Excel. Setting up automatic reminders for our production deadlines really helps keep things on track, especially when we’re juggling a bunch of custom orders at the same time. > > **Inconvenienti**: Honestly, the price is really hard to justify for a small shop like ours. We’re paying for a bunch of features I’ll never even touch. When I had a question about setting up a template, support just pointed me to their help articles instead of actually answering the question. Honestly, it takes way more clicks than it should just to get simple things done. > > It does what I need for managing our production schedule and keeping the team on track with orders. Still, I’m always wondering if there’s something cheaper out there that would work just as well. For big companies with complex projects, sure, it makes sense. But for us, it just feels like we're paying for a truck when we really only need a van. ----- Pagina: 1/143\ Avanti: [Pagina successiva](https://www.capterra.it/software/79104/smartsheet?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/79104/smartsheet) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati