--- description: Scopri le funzionalità di Bonterra Penelope, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Penelope - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione dei casi del paziente](/directory/30590/patient-case-management/software) > [Bonterra Penelope](/software/80088/bonterra-penelope) # Bonterra Penelope Canonical: https://www.capterra.it/software/80088/bonterra-penelope Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/80088/bonterra-penelope?page=2) > Questa piattaforma software basata sul cloud per la gestione dei casi fornisce un'unica fonte di verità e permette di migliorare i risultati e il coinvolgimento dei clienti. > > Conclusione: valutazione di **4.2/5** stelle assegnate da 75 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Bonterra Penelope? Organizzazioni non-profit multi-servizio e di servizi sociali di medie e grandi dimensioni che necessitano di un software sicuro e basato sul cloud che sia versatile, configurabile e in grado di aiutare a migliorare il coinvolgimento e i risultati dei clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.2/5** | 75 Recensioni | | Facilità d'uso | 3.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Bonterra - **Area geografica**: Washington, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 400,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Irlanda, Nuova Zelanda, Regno Unito, Stati Uniti ## Funzionalità - Appunti relativi al caso - Confirmations/Reminders - Conforme alla legge HIPAA - Contabilità - Controllo degli orari di lavoro - Creazione di grafici - Creazione di report/analisi - Fatturazione e contabilizzazione - Fatturazione per consulenze mediche - Gestione appuntamenti - Gestione dei clienti - Gestione dei moduli - Gestione dei pazienti - Gestione delle comunicazioni - Gestione delle referenze - Gestione di casi - Gestione di documenti - Gestione di programmi - Goal Setting/Tracking - Piano di trattamento - Prescrizione elettronica - Programmazione - Programmazione appuntamenti - Quadro della attività - Rendicontazione e analisi statistiche - Schede di anamnesi medica - Valutazioni iniziali ## Integrazioni (2 in totale) - Dr. First - Tableau ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per la gestione dei casi del paziente](https://www.capterra.it/directory/30590/patient-case-management/software) ## Categorie correlate - [Software per la gestione dei casi del paziente](https://www.capterra.it/directory/30590/patient-case-management/software) - [Gestionale per i servizi sociali](https://www.capterra.it/directory/30660/human-services/software) - [Software per la gestione dei servizi sociali](https://www.capterra.it/directory/31462/social-work-case-management/software) - [Software per la salute mentale](https://www.capterra.it/directory/30217/mental-health/software) - [Software per cartelle cliniche elettroniche per la salute mentale](https://www.capterra.it/directory/32510/mental-health-ehr-software/software) ## Alternative 1. [TheraNest](https://www.capterra.it/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews) 2. [Bonterra Apricot](https://www.capterra.it/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 3. [Foothold](https://www.capterra.it/software/118751/awards) — 4.6/5 (51 reviews) 4. [CaseWorthy](https://www.capterra.it/software/154789/caseworthy) — 4.4/5 (44 reviews) 5. [Qualifacts CareLogic](https://www.capterra.it/software/85188/carelogic-enterprise) — 3.9/5 (355 reviews) ## Recensioni ### "Great so far" — 5.0/5 > **Utente Verificato** | *17 maggio 2019* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Penelope provides a great balance between functionality and ease-of-use. The interface is very attractive and can be used on virtually any device. The system is easy to configure. Penelope provides everything my organization needs from a business functionality standpoint with the exception of accounting, which we do in another system. > > **Inconvenienti**: Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee. Security setup is very cumbersome. > > My organization is about to go live with Penelope so we have not realized the benefits yet. However, we are confident that we will, and Penelope's guidance and technical support throughout the implementation process have been outstanding. ----- ### "Case Management with Penelope - Volunteer Users" — 4.0/5 > **Betty** | *26 settembre 2020* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: We have been able to create a procedures manual for our volunteers based on your instructions to do the very specific tasks they need to know for recording activities and events for which they are responsible. Their experience with case management features is limited; however, even our less computer familiar volunteers are able to perform well. Procedures, once learned, can easily be conveyed by experienced volunteers to our new volunteers. > > **Inconvenienti**: There is a lot of capability of this software - as more in learned, it becomes more valuable; but the learning curve can be difficult for volunteers who come in to volunteer may once or twice for a 4 hours shift in a month. Re-learning/retraining is a constant - hence, our procedures manual. > > It is positive - the reports are essential for being able to accuracy report our statistics regarding the activities utilized by our clients. The Case Management is very important to keep the records that are so important - other agencies come to us for our statisitics. ----- ### "UI is poor. Reporting function only in PDF. not SMS friendly. Case file structure = privacy issues" — 1.0/5 > **Grant** | *25 agosto 2017* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: it has a diary schedule linked to cart items. it's god if you only want Penelope to do one thing, ie, ATAPS service \& payments > > **Inconvenienti**: UI poor resulting in clunky data entry and more time spent entering data. not mobile / tablet friendly Reporting function does not provide dashboard, only reports in pdf or that you have to cut and past into Excel. Case file / service file structure creates privacy issues - we may have to move away from this product on the basis of legal advice Lack of technical support available in Australia ----- ### "Penelope User Review" — 5.0/5 > **Linda** | *7 dicembre 2016* | Salute mentale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist. > > **Inconvenienti**: I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports. > > We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs. ----- ### "Excellent product\!" — 5.0/5 > **Roslyn** | *26 agosto 2019* | Servizi alla persona e alla famiglia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs. > > **Inconvenienti**: It's hard to say what we like least about the software because it has been so helpful in meeting the needs for which we purchased it. It does take a little while to get used to using it and to learn all the facets but once you do, it's very easy to use. > > With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency. Scheduling for client appointments is centralized and contains all the data that is needed so that clients and service providers never miss an appointment. Using Penelope has saved our organization countless hours in searching for information and communicating with each other. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/80088/bonterra-penelope?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/80088/bonterra-penelope) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati