--- description: Scopri le funzionalità di PointOS, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PointOS - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software POS per ristoranti](/directory/30603/restaurant-pos/software) > [PointOS](/software/81291/pointos-professional) # PointOS Canonical: https://www.capterra.it/software/81291/pointos-professional Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/81291/pointos-professional?page=2) > PointOS è una piattaforma per la gestione dei ristoranti che assicura operazioni fluide in ogni aspetto dell'ecosistema dei ristoranti. > > Conclusione: valutazione di **3.5/5** stelle assegnate da 55 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza PointOS? Strutture ricettive - Bar/ristoranti/discoteche ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.5/5** | 55 Recensioni | | Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: PointOS - **Area geografica**: BOSTON, USA - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 39,99 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Barcode/Ticket Scanning - Conformità PCI - Contabilità integrata - Conto clienti - Controlli separati - Controllo dell'inventario - Creazione di report/analisi - Elaborazione di carte di credito - Fatturazione e contabilizzazione - Firma elettronica - Gestione degli ordini - Gestione degli sconti - Gestione dei buoni regalo - Gestione dei consigli - Gestione dei resi - Gestione del personale - Gestione dell'inventario - Gestione della consegna - Gestione della liquidità - Gestione delle ricevute - Gestione delle tabelle - Kitchen/Menu Management - Ordini online - Pagamenti di persona - Pagamenti online - Pagamenti tramite cellulare - Payment Gateway Integration - Programma di fidelizzazione - Punto di vendita - Terminale di cassa per ristoranti ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) ## Categorie correlate - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) - [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software) - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software di gestione pagamenti](https://www.capterra.it/directory/30232/payment-processing/software) - [Software POS per bar](https://www.capterra.it/directory/30897/bar-pos/software) ## Alternative 1. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.2/5 (551 reviews) 2. [Lavu](https://www.capterra.it/software/118828/lavu) — 4.2/5 (258 reviews) 3. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (716 reviews) 4. [CAKE POS](https://www.capterra.it/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [TouchBistro](https://www.capterra.it/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Recensioni ### "PointOS review" — 5.0/5 > **Utente Verificato** | *15 marzo 2020* | Prodotti alimentari e bevande | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine. > > **Inconvenienti**: I find its performance better fit for smaller restaurants or bars but can't wait to see what the next releases will bring to us. > > It is a very easy to use, intuitive tool that is perfectly complemented with its reporting engine. ----- ### "Works well for my bar" — 4.0/5 > **Katie** | *23 luglio 2018* | Prodotti alimentari e bevande | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like the set up of the software. I have three stations in my bar and they are all linked so you can add items to a tab from any station. The system is easy to use, based on my experience and that of my staff. Several of my staff report that PointOS is much easier to use than other software they’ve used at other bars. The item menu can be easily customized and alphabetized. I like that you can add recipes so if someone isn’t sure exactly what’s in a drink they can click on the recipe and see it at the station. It calculates cost per ounce when you add items to the inventory so figuring prices is easy. The sales reports are quick and easy so it’s simple to pull reports to figure tax each month. There are also employee reports and each employee clocks in so hours are very easy to figure as are tips collected. > > **Inconvenienti**: It would be nice if there were more item tabs. We sell a high volume of alcohol and mixed drinks and we don’t have room to put all of it on its own tab. Another thing that would be nice, but really not a big deal, is if there were more icons to make the item tabs easier to find. There are some icons, for instance the more popular beers have an icon so it’s easy to recognize. For items with no icon, you have to type it in. You can highlight the items by color which is helpful. It is cumbersome to add everything in but I suppose every system is that way. > > Overall I haven’t had any major issues. It does run slow at times but that’s probably related to the internet not the system. I’ve been using the system for nearly three years. I started with one station and recently bought two more. It is nice that there are no monthly fees. Overall, I would recommend PointOS. ----- ### "Company full of empty promises, defective products" — 1.0/5 > **Jake** | *21 ottobre 2017* | Ristoranti | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The only possible pro to this software was that you can download it online and there is not a long delay for setup. > > **Inconvenienti**: Implementation of the PointOS Profesional software along with their hardware bundles was an unmitigated disaster. The software is riddled with glitches, anomalies, malfunctions and bugs. I spent hours and hours and hours on line with tech support fixing problems within the first 2 weeks. After an agonizing opening week with thousands of dollars lost in comped food and upset customers I called in an IT expert to find and fix the problem. Ultimately, the hardware I received had a defective network adapter that caused the software to malfunction. PointOS abdicated all responsibility for their defective hardware and dragged me along from 8/9/17 to today without ever offering a resolution. If you are looking for a nightmare software/hardware backed by a company that fundamentally fails to be not only proactive but even reactive to a customer's crisis than look no further. I purchased PointOS Professional for the lower price tag and quicker turn-around time and it was the worst mistake I have ever made. You will PAY MORE for PointOS Profesional than their competitors once you figure in the losses, stain to your business reputation and sheer aggravation you will endure with this company. Best case scenario (everyone works right-which I guarantee won't happen) the software lacks countless basic features. As a small business owner, I urge you to steer clear and wish you only the best of luck if you've made the mistake of purchasing the software before reading this review. > > Actually and absolutely no benefits whatsoever. That sounds exaggerated--but it is not. (BEWARE. Sales people will tell you hardware will ship same day as payment clears, but this is NOT TRUE. Several days of delay after payment even after 4 follow-up calls.) ----- ### "this point os can be hit" — 5.0/5 > **fawzi** | *29 agosto 2019* | Ristoranti | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: I like how easy to use it and it's customization is not bad > > **Inconvenienti**: customer support is horrible. when I signed in for this software . one of the main thing I loved was the 24/7 tech support. of course what is a software without a support service. the first year the support was amazing. when we Renaud the support plan every thing went down . you call support they don't help any more. they cant or don't know. last time I had to wait 2 weeks for the customer support level 3 or what ever to call back and fix the problem. my issue is a POS without a strong support is nothing . so what we did . we ended up not renewing our service. we need to add more station but the question is it worth it without a good c support. now are in the market for a system because we can't work with a pos that have basically very poor support PS we have 2 business that us pointos > > horrible. software is fine but support is bad ----- ### "Support needs work" — 5.0/5 > **John** | *29 gennaio 2023* | Ristoranti | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: it is an easy to use system and fairly easy to program > > **Inconvenienti**: support when you need it no one answers the phone they do ok once you can get ahold of someone but good luck on that > > I bought this system when \[sensitive content hidden\] was still writing the software for this, it has changed \[sensitive content hidden\] and now the really only problem I have is when I need support it is far from Quick they need to have better support team or if you advertise 24-7 support you better deliverwhen you have issues it cost you money when they do not answer the phoner. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/81291/pointos-professional?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/81291/pointos-professional) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati