Top Echelon

Love that they are always upgrading!

Aspetti positivi:

What I like most is that they added texting to the candidates as activities so when I am texting someone, it creates an activity that can be read by all. I am mostly loving the new free feature of adding jobs directly to Monster Organic and LinkedIn direct. We've made more placements since using these features.

Aspetti negativi:

I don't like that I cannot search older, archived jobs for "job descriptions." Sometimes I want to find an older description and copy it but I have to click job by job, until I can find ones that have descriptions.

Recommend the Software

Commenti: I have been using Top Echelon for over 10 years and appreciate all the hard work the developers put into the software and gearing it toward small recruiting agencies. It is super easy to use, and I love that it keeps me so organized.

Aspetti positivi:

Over the years, Top Echelon has been super easy to use, and I appreciate all the recent updates. It has made my recruiting 10x faster and kept me very organized.

Aspetti negativi:

Can't think of anything in particular. Everything has been great.

BB

Commenti: It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need something that has a complete staffing package that can do my payroll as well, and track all of my HR information.

Aspetti positivi:

It is easy to use, and if you have a small company it is easy to buy into with a low amount of users. The text messaging feature is a game changer. Very helpful.

Aspetti negativi:

The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed.

Big Biller Experience

Commenti: Very positive experience overall thus far.

Aspetti positivi:

It’s very cost effective compared to other software out there. It’s a great option if you’re looking for something clean and easy to use without all the extra bells and whistles of the more expensive platforms.

Aspetti negativi:

They haven’t yet rolled out the ability to tag internal team members with email or notification alerts which would be a huge value add.

Top Echelon is a great platform for For agency recruiters and executive search consultants

Commenti: As I stated, I really like this platform. It is by Recruiters for Recruiters and it shows!

Aspetti positivi:

•A Very strong ATS •A fully functioning CRM •Great Sourcing Tools and Job Posting abilities •Strong Reporting tools •Great Careers Page addon •Texting and SMS abilities •Email tracking •Social Network Integrations •Google Chrome add-on •A.I. Job Description writing tools •Stellar Support and Training •A VERY DOABLE PRICE POINT!!!

Aspetti negativi:

I really don't have any issues with this platform. Maybe one day the ability to scroll right and left to go back and forth in open profiles on a list....It is possible for applicants for individual job posts.

Satisfactory Software

Commenti: It's a nice product for startup companies, but as our company grows, we wish there were easier to use features and the ability to restrict some things for our employees

Aspetti positivi:

We reviewed other software after using Big Biller for about 5 years, because there are some features that other companies have, we desired. Talk to text was one. And there are some that are less clunky.

Aspetti negativi:

With a growing company, you'd like to be able to have parameters on what employees can choose for titles and how to have companies appear to be more fluid. As we continue to grow and add users, we can eliminate some items that are in the database as options and we wish we could. this continues to be a growing concern for us, but seems to lack solutions currently.

Top Echelon recruiting soltions database review

Commenti: I have been with Top Echelon for 6 years and have never had any issues with it. Took me about a week to really get used to it at first. It may take some people less time since I'm an old man. LOL.

Aspetti positivi:

Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders are great as well as the mass email capabilities and tracking emails.

Aspetti negativi:

I can't think of any major negatives for the Top Echelon database

Top Echelon is the BEST!!

Commenti: To me this system is perfect!! No only does it have everything a small company needs it is an ideal tool for a large company as well. It is very comprehensive.

Aspetti positivi:

How robust and easy it is to learn and use

Aspetti negativi:

I have used several systems over the past 25 years and Top Echelon is the easiest to learn, very common sensical, easiest to learn and as I have said before very robust - nothing is missing.

What a great Recruiting tool

Commenti: We are very happy with Top Echelon and will continue to use this product.

Aspetti positivi:

The user experience is very easy to learn and setup.

Aspetti negativi:

The parser could be more robust and for some reason my extensions that highlight words does not come through very well. But the extensions do work on the resume widget, so that is a plus, i just wish they showed up better on the screen.

Recruiter Daily User

Commenti: Great support, multiple options for training, start up and on-going. Best product I've seen for the money.

Aspetti positivi:

ease of installation and use, resume parsing and searching

Aspetti negativi:

ability to view resumes, print is small and no option to view full page that's readable.

Good ATS

Commenti: I like the fact that this is cloud based software and that I can access it from anywhere without having to lug my laptop around.

Aspetti positivi:

This is a solid ATS for my business. Easy to use and access from anywhere.

Aspetti negativi:

At some times can be cumbersome to work with, but that's been my experience with other ATS's.

Excellent ATS, CRM and Recruiting SW

Commenti: It does what we need with a minimum of the things we don't. It's really quite accurate with importing data, parsing resumes, the search function works very well but working with the results list can be quite cumbersome and repetitive.

Aspetti positivi:

Big Biller has done an awesome job of minimizing the data entry/administrative work to maintain and work the recruiting process. It does nearly everything you need for the Direct Hire recruiting process and is extremely easy to use, update, and get newer folks up to speed. We especially like the emailing features and Hot Lists.

Aspetti negativi:

Some of the drop down options are rather limited, particularly the industries and detail specs of client/candidate specialties. The tags get misunderstood with so many acronyms (and they are redundant with the word searches) and the parser doesn't work with headers on resumes and you have to edit the job history more than any other section.

Big Biller Software

Commenti: Big Biller is easy to learn, but more importantly their tech support is fantastic and always there when I have questions. Also I like that they continue to update the software and take recruiter inputs to make it better.

Aspetti positivi:

I like the pipe lines as I go back to them time after time when I get new job orders. I like that you can parse candidates directly from Linked IN as well as parse multiple resumes at one time.

Aspetti negativi:

The minor issues I have I passed along to tech support and they were incorporated.

Great Product

Commenti: Easy to use. Easy to learn. User friendly.

Aspetti positivi:

We have used other systems. I like this the best. I did like the feature on another software product we used that made graphs really easy to make and use. For a visual person like myself, that is helpful. But mostly this is an excellent system we will continue to implement.

Aspetti negativi:

I don't even know. Lack of graph making- which could be user error. Not sure.

Big Biller for Executive Search

Commenti: I have trained a half dozen new hires on BB and found most people pick it up relatively quickly.

Aspetti positivi:

BB's online access means our recruiters can access it anywhere they have access to the internet. The reporting capabilities and customization are intuitive and very useful. The chrome and outlook add ons that allow you to make entries directly from the program is incredibly helpful. You can add a contact from LinkedIn directly from your chrome browser. And upload resumes from within Outlook.

Aspetti negativi:

Big Biller does not have an app which makes it only available on mobile devices through a browser. The mobile functionality in a browser is less than optimal. The search fields criteria does not search phone area codes which is a big missing element in finding targeted candidates based on area code. BB does not allow you to customize a datasheet to send to clients. It has a datasheet but you cannot select what data is included on the form so you may be sending notes and comments that you do not want to be visible to others. Also does not let you brand the Data Sheet with your company logo and contact.

No Regrets!

Commenti: I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future.

Aspetti positivi:

I am writing to provide a reference for Top Echelon, a software solution that our company has been using since October 2023. As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have found Top Echelon to be an invaluable tool that has significantly enhanced our recruiting processes. Top Echelon has revolutionized the way we approach candidate sourcing, recruitment, and placement. The platform's intuitive interface and robust features have streamlined our workflow, allowing us to source and engage top talent more efficiently than ever before. The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified candidates that align with our clients' needs and requirements. The sourcing functions provided by Top Echelon have been particularly beneficial to our recruitment efforts. The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much easier and make more placements. To date, we can honestly attribute a 20% increase in placements to using Top Echelon. Furthermore, as a boutique family-owned business, scalability and flexibility are essential considerations for us. We have found that Top Echelon not only supports our current size but also has incredible capability to grow with us. The platform's scalability and customizable features ensure that it can adapt to our evolving needs and accommodate our continued growth. Overall, our experience with Top Echelon has been overwhelmingly positive. The software has exceeded our expectations in terms of functionality, reliability, and customer support. The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive maximum value from the platform. In conclusion, I would highly recommend Top Echelon to any recruiting firm or organization looking to streamline their processes, enhance their productivity, and achieve greater success in their recruitment efforts. It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top Echelon in the future.

Aspetti negativi:

There are times when parsing glitches. I don't like the way contacts tht are hiring authorities appear to show up as candidates as well. This should be separated.

Tools for success in Recruiting

Commenti: I am saving time and Big Biller has increased my efficiency.

Aspetti positivi:

After over 20 years of recruiting and using several software platforms, I found Big Biller to have the best platform I have used by far. Big Biller has increased my personal productivity in managing my recruiting desk and allows more time for working with clients and candidates vs working with the software.

Aspetti negativi:

I would like to see the AI track info to take me back to my most recent client or candidate. An example of this is when working with a candidate for a search assignment, other search assignments by other Top Echelon recruiters should pop up to save time in matching the candidate for other options (if they are not a fit for the original search assignment)

Customer Review - SMB Recruiters

Commenti: I have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial).
It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.

Aspetti positivi:

Ease of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems

Aspetti negativi:

Needs some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates. Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.

Pick the Big Biller features that match your business - they're all good!

Commenti: I'm in a niche recruiting business which results in many of the same candidates becoming available at the end of projects, so candidates may be considered several times in a relatively short time period. Big Biller's combination of quick delivery of essential information to the screen PLUS providing history made parsing candidate lists much less effort than other tracking systems, and more than once saved us from making a costly candidate proposal error of candidate and employer. The cost was a major consideration but also made easy when compared to similar product - the Cost/Benefit advantage of using BigBiller is quickly apparent. We stopped using BigBiller when our niche narrowed further, but if we return to a more general recruiting practice, I believe we'll simply return to BB without any delay past sign-up.

Aspetti positivi:

Big Biller's pricing to track candidates intelligently + offer features we MIGHT use made them the best choice of the many candidates we considered.

Aspetti negativi:

Needs to have a better tutorial to get full use of the rich array of features offered.

A robust ATS/CRM that provides easy functionality at a great price point.

Commenti: I don't have anything negative to say. The experience thus far has been positive. Still learning new things, and I'm sure I haven't fully utilized all its functionality and capabilities yet.

Aspetti positivi:

The product is very easy to use. Has great functionality both as a ATS and CRM. Excellent technical support that is local in the USA. Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent to running a successful business.The other big plus is having the Network (Forum) which allows you to collaborate with other recruiters and agencies and work on split deals.

Aspetti negativi:

Not sure if Top Echelon offers this but it would be nice if you could conduct more automated campaigns to attract new candidates and new clients through the platform.

A Must Have CRM solution for Recruiters

Aspetti positivi:

I love Top Echelon's CRM functions. From being able to send texts from the candidates record to logging Outlook emails through the Top Echolon API. As a search firm, we probably use 30% of the functionality. Also, being able to call out from the candidates record through any VOIP application makes life easier when doing outreach.

Aspetti negativi:

I would love to be able to temporarily merge hotlists for outbound calling. Also, it would be nice if there was a an easy way to update records automatically. For example, we use Leopard List to run searches for qualified candidates. Candidates move around a lot. Currently, the only way to update a record is manually. This become cumbersome and often, at our search firm, recruiters don't bother taking the time to update the date. This means over time, our database will be useless.

Service is TOPS!

Commenti: 8.5/10 I like your program overall

Aspetti positivi:

Implementing it and the trainingEasy to work with

Aspetti negativi:

Hard to get other sites like LinkedIn hooked up to it

Simple and Easy to use

Aspetti positivi:

The system is simple and easy to use. It is intuitive and let's you use as much or as little as you want. There are no "required fields" that stop you in your tracks.

Aspetti negativi:

Email responses go to a different platform so you may have to look in more that one place for an email.

A tool and team you MUST have to run a Successful Staffing Business

Commenti: I starting my "Head Hunting" practice 4 years ago and was introduced to Top Echelon. On the surface one could think it was just another splits network but it is SOOO much more.
The technology behind Big Biller came from this networks (the end users) suggestions. It is not just something thought up by a bunch of people in a room.
It truly is made FOR recruiters using the input of RECRUITERS
Big Biller helps me to keep everything straight.
It also provides the power of a HUGE network behind me to do my sourcing and posting
It allows me to credibly tell my clients that this business is not JUST me, it is me and an awesome technology that is connected to a network of RECRUITERS who can get the toughest jobs filled
The reporting allows me to more easily do things like taxes and year end planning.

Aspetti positivi:

User Friendly Well Supported Constantly growing and improving Very robust and intuative I have used many ATS systems but this by far is the best Made by recruiters for recruiters!

Aspetti negativi:

I don't have enought time to fully utilize all the well thought out offerings of this technology, if I did, I would be making even MORE placements.

Big Biller user

Commenti: It was difficult to stumble my way through in learning-COVID has put a damper on getting together so I am looking forward to getting hands on training when we meet again.

Aspetti positivi:

It is available wherever I am at the time I need it to be. Pipeline is a great feature

Aspetti negativi:

Too many features and I get bogged down in the process