--- description: Scopri le funzionalità di Zuora, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zuora - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione degli abbonamenti](/directory/31657/subscription-management/software) > [Zuora](/software/84232/z-billing) # Zuora Canonical: https://www.capterra.it/software/84232/z-billing Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/84232/z-billing?page=2) > Zuora si colloca tra il tuo CRM ed ERP ed è l'unica soluzione che gestisce tutti i processi, dagli ordini degli abbonamenti ai pagamenti, in tempo reale. > > Conclusione: valutazione di **3.9/5** stelle assegnate da 54 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Zuora? Oltre 1.000 aziende si affidano a Zuora per gestire la propria attività basata sugli abbonamenti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.9/5** | 54 Recensioni | | Facilità d'uso | 3.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Zuora - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 1,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, giapponese, inglese, spagnolo, tedesco - **Paesi disponibili**: Australia, Canada, Germania, Regno Unito, Stati Uniti ## Funzionalità - Avvisi/Notifiche - Calcolo delle imposte - Catalogo di prodotti - Contabilità - Contabilità generale - Contabilizzazione dei ricavi - Creazione di report/analisi - Customizable Rules - Database contatti - Elaborazione delle fatture - Elaborazione di carte di debito/credito - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Fatturazione ricorrente multi-periodo - Fatture personalizzabili - Fatture ricorrenti e abbonamenti - Gestione degli sconti - Gestione dei pagamenti ACH - Gestione dei piani di abbonamento - Gestione dei rimborsi - Gestione delle cancellazioni - Gestione delle tasse - Gestione di abbonamenti - Gestione di contratti/licenze - Gestione solleciti - Monitoraggio/analisi dell'uso - Opzioni di pagamento multiple - Pagamenti online - Pagamenti tramite cellulare - Payment Gateway Integration - Portale self-service - Real-Time Data - Rendicontazione e analisi statistiche - Sistema multi-valuta - Third-Party Integrations ## Integrazioni (4 in totale) - NetSuite - PayPal - QuickBooks Online - Salesforce Sales Cloud ## Opzioni di supporto - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 ## Categoria - [Software per la gestione degli abbonamenti](https://www.capterra.it/directory/31657/subscription-management/software) ## Categorie correlate - [Software per la gestione degli abbonamenti](https://www.capterra.it/directory/31657/subscription-management/software) - [Programmi per fatturazione elettronica](https://www.capterra.it/directory/30015/billing-and-invoicing/software) - [Software di fatturazione ricorrente](https://www.capterra.it/directory/30927/recurring-billing/software) - [Software di gestione pagamenti](https://www.capterra.it/directory/30232/payment-processing/software) - [Software per carrello ecommerce](https://www.capterra.it/directory/30848/shopping-cart/software) ## Alternative 1. [Chargebee](https://www.capterra.it/software/131433/chargebee) — 4.3/5 (118 reviews) 2. [Sage Intacct](https://www.capterra.it/software/76/intacct) — 4.3/5 (717 reviews) 3. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (2080 reviews) 4. [Workday Financial Management](https://www.capterra.it/software/66909/workday-financial-management) — 4.4/5 (89 reviews) 5. [Recurly](https://www.capterra.it/software/122700/recurly-subscription-billing) — 4.6/5 (62 reviews) ## Recensioni ### "Great SaaS Billing System" — 4.0/5 > **Jared** | *10 maggio 2019* | Software informatici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Zuora is a great customizable billing system our SaaS company has used efficiently. It has powerful integrations with Salesforce and our other apps so all of our data is integrated together. > > **Inconvenienti**: There seem to be many work-arounds we've had to create for scenarios we would expect to be fairly straightforward, such as prorations. > > Overall, we've enjoyed our transition to Zuora and it's saved our billing team so much time. ----- ### "Zuora- a must try accounting tool for any mid-cap organization" — 4.0/5 > **Utente Verificato** | *23 agosto 2024* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: a. Excellent and simple layout without any jazzy/ unnecessary application on the dashboard b. Well designed subcategories for billing, accounting payments which make the operation flow smooth c. Very secure and safe tool, offer single sign in option > > **Inconvenienti**: 1. Automation of the reports or dashboard is a big miss 2. No effective AI in inbuilt to reduce the manual work 3. Integration with other tools like payment gateway sometimes gets broken > > Overall its a good and professional accounting tool for small-mid cap organization ----- ### "I do not want to buy or put my money in Zuora" — 1.0/5 > **Philip** | *20 febbraio 2025* | Software informatici | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing, none, Nothing, none,Nothing, none, the acquired products by Zuora are extremely terrible, particularly Leeyo Revenue, Revpro > > **Inconvenienti**: Not an agile solution for dynamic needs, potential service disruptions during upgrades, challenging to administer the applications, does not prioritize what customers need and innovates something that is not required by customers, rigidity in features, extremely high cost of ownership, implementation cycle is minimum 1 year, buggy applications, requiring data fixes almost every day, the acquired products are terrible which are build for consultancy and not built as products, poor documentation and requires enormous time in training, particularly Leeyo Revpro, Revenue ----- ### "An excellent application to automate billings." — 4.0/5 > **Alexandra** | *14 marzo 2021* | Settore automobilistico | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Zuora's notifications are undoubtedly one of the best qualities it has, since it allows us to send them via email to all customers who require it, before their renewal date. In addition to this, it has a very good customization capacity, an aspect that becomes crucial when redirecting the original software matrices according to the specific needs of our company. On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora. > > **Inconvenienti**: The learning curve within Zuora is very slow, due to the robustness of the software and the different characteristics and potentialities that it possesses, taking this into account, it is necessary to focus on training new users because this point tends to be a challenge. Another fundamental detail of Zuora is its low segmentation with respect to who the emails with the information regarding the billing notification are addressed to, so we can only select the country where they will be sent. > > In the company we use Zuora together with our CRM software, the first one provides the second with information regarding billing, such as the renewal dates and from this point our renewal team ensures that our clients in general have a hassle-free renovation experience. In general terms, Zuora's job is to automate billing, update our CRM with information regarding bills, and send the relevant billing notifications to emails. ----- ### "Getting Better" — 4.0/5 > **Utente Verificato** | *14 agosto 2019* | Servizi finanziari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: The Zuora billing system has grown on me. I attended Zuora's annual conference in 2019 (I highly recommend going) and learned a lot about existing and upcoming features. Zuora's representatives are dedicated to helping my company customize the billing system and recommending best business practices. Zuora is alway improving and adding functionality, so I do expect it to continue to get better and to meet more of my company's billing needs. They also offer "Zuora University" which is a series of online interactive videos that provide a lot of good information. > > **Inconvenienti**: Zuora was not easy to use at first and the implementation process was rough. Zuora is not particularly intuitive so it took a lot of trial and error, reading through their help articles, and requesting help from their support team. You have to invest a LOT of time and resources to get the full benefits of the system. My company has also found that we have to purchase additional features in order to improve upon our experience. > > For the first 2+ years, my billing team experienced lot of frustration because it seemed like Zuora had plenty of limitations. Come to find out, they do have limitations, but they are continuously improving and if you have the time and resources you can customize and get a lot out of the billing system. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/84232/z-billing?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/84232/z-billing) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati