JazzHR

JazzHR helps keep everything organized and in one place

Commenti: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Aspetti positivi:

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Aspetti negativi:

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Great ATS

Aspetti positivi:

Honestly, [sensitive content hidden] was the main reason for me staying with JazzHR. He was attentive, easy to work with, easily accessible and helped me with my concerns. I like the support Jazz offers as well

Aspetti negativi:

The pricing is a little more than breezyhr or other competitors. I would have liked just the ATS component. Adding zoom integration for a extra fee is unfortunate.

Not Worth the Money for Small Businesses

Commenti: JazzHR did not provide any added benefit in my recruiting efforts - all potential candidates came via Indeed, which is a lot less expensive.
Also had a very difficult time ending the membership which ended up costing us even more money - be aware!

Aspetti positivi:

I appreciated the professionalism of the salesman & his knowledge

Aspetti negativi:

Difficulty in ending membership and overpriced

Wonderful Customer Services

Commenti: Exceptional overall experience with JazzHR!

Aspetti positivi:

I don't need to wait 24-48 hours for customer service. They are prompt and thorough.

Aspetti negativi:

I really do not have a least that I can think of at this point.

Excellent Software!

Commenti: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.

Aspetti positivi:

We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.

Aspetti negativi:

Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.

Good Value for Money

Commenti: Overall it is worth the money, and a great experience.

Aspetti positivi:

JazzHR is very easy to set up and use. It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere. There are also many integrations that work well.

Aspetti negativi:

The career page was not great for us. We had multiple locations, and the career page just lumped them all together. It would have been great if you could search by location on it.

JazzHR - Great HR Capabilities

Aspetti positivi:

It makes recruiting easy and comes with an amazing jib board It is a great online HR solution and makes applicant tracking easy

Aspetti negativi:

JazzHR has always met needs. No issues.

Easy, Inexpensive, Great Functionality!

Commenti: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Aspetti positivi:

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Aspetti negativi:

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Basic ATS without Any Bells and Whistles

Aspetti positivi:

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Aspetti negativi:

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

No complaints here!

Commenti: I have no complains. It's easy to use and the customer service team is readily available to answer any queries we may have.

Aspetti positivi:

JazzHR is a very user friendly platform. It gives you an option to post and track applicants in a very easy way with a lot of great feather such as key word searching, which is a huge help when you have a ton of applicants.

Aspetti negativi:

Sometimes i find it hard to locate a job we posted in the past. I think thats due to how the jobs are sorted on the Jobs menu.

A great value!

Commenti: Love using it!

Aspetti positivi:

Very comprehensive features, highly customizable and user friendly!

Aspetti negativi:

Sometimes setting up advanced workflows can be challenging, but customer service is great!

JazzHR Review

Commenti: Overall, my experience with JazzHR was positive. It significantly improved our recruitment processes by centralizing candidate management and automating manual tasks. The platform's integration with various job boards and its resume parsing capabilities saved us time and allowed us to reach a wider pool of qualified candidates. Although there were some areas for improvement, JazzHR provided a solid foundation for our hiring needs and helped us effectively manage our talent acquisition efforts.

Aspetti positivi:

One of the aspects I liked most about JazzHR was its user-friendly interface and intuitive recruitment workflow. Navigating through the platform was smooth and straightforward, making it easy to manage and track candidates throughout the hiring process. The ability to customize job postings, collaborate with team members, and access comprehensive candidate profiles all in one place greatly streamlined our recruitment efforts.

Aspetti negativi:

One thing I liked least about JazzHR was the limited reporting and analytics features. While the platform provided basic reporting capabilities, it lacked more advanced analytics and data visualization tools. Having more in-depth insights into our recruitment metrics and the ability to generate customizable reports would have been beneficial for analyzing our hiring performance and making data-driven decisions.

Best software for recruiting

Commenti: Almost 6 months using this software for recruiting

Aspetti positivi:

Mostly i liked here is posting jobs and candidate management and resume search. Everything is good..

Aspetti negativi:

I don't have anything to say here overall it's really amazing and easy to use. Fresher also will like this software

You get what you pay for

Commenti: Track all applications electronically and post to job boards with one click.

Aspetti positivi:

The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.

Aspetti negativi:

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.

JazzHR gets 5-star rating! You're HIRED!

Commenti: I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Aspetti positivi:

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience. It's also very helpful to the employer as it provides customization per job posting, knock-out questions/answers to alert us at a glance if the candidate lacks education or relevant work experience, etc. It stores all incoming and outgoing emails as well as submissions, so nothing is lost! JazzHR provides the recruiter the opportunity to download a comparison chart of all or certain candidates to quickly compare apples to apples side by side. It provides the employer the option to use a calendar system. It helps us to quickly post our job openings on popular websites for no fees and others for additional fees. It's a GREAT resource! JazzHR has an intuitive process from initial job posting through hire, and for an additional fee would provide onboarding (sending/signing offer letters online), too. Another BIG "Pro" is that JazzHR has been very responsive to my suggestions. Their product is already robust and easy-to-use by both candidates and recruiter/employer, but I've made some suggestions and have seen them implement some of my suggestions and that pleased me!

Aspetti negativi:

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).

If you need a new applicant tracking system, pick this. Super modern!

Commenti: Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.

Aspetti positivi:

Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Aspetti negativi:

Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Simple solution with some umph behind it

Commenti: It's been a great solution to our suite of HR technology solutions. I was able to have my Office Manager, who is new in her HR career, do the set up and understand the basics behind any implementation. The system is simple enough that we haven't had to call tech support.

Aspetti positivi:

We decided to use the program as a part of integration to our HCM (GoCo.io). The seamless ability to pull applicants into GoCo was a great selling point. Jazz is made for companies like ours, with our office manager scheduling interviews for multiple sites, she can easily push candidate's interview schedules directly to the manager's schedule in outlook.

Aspetti negativi:

The scheduling feature seems to have a bit of a quirk, that took me 15 minutes to fully get the hang of. Otherwise, great solution that checks all the boxes of applicant management.

Happy Customer! Much improved based upon feedback. No unresolved major issues or complaints.

Commenti: JazzHR has come a long way. Now that they've been taking client feedback and suggestions very seriously, I can't complain. New features and improvements are popping up every week. The annoying user experience issues that I have dealt with previously are near completely gone and this ATS makes my job a lot easier. Their development team has done a great job and they've done much better testing to prevent unexpected bugs. Recruiting with JazzHR is highly automated and enjoyable.

Aspetti positivi:

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Aspetti negativi:

Canned application questions wording still can't be edited per client company.

JazzHR review

Commenti: Overall, JazzHR is still been a big success to our company and we have found many good workers form there.

Aspetti positivi:

JazzHR is an applicant recruiting software, that allows businesses to find the best workers in their field. The software is easy to use and user friendly to both sides.

Aspetti negativi:

The software is not free and in the beginning it needs a quite a investment. Also still many potential workers do not use this software.

Meets all hiring needs in one, accessible place

Commenti: Could benefit from greater organization and a simpler user experience, but overall JazzHR is a great way to store a lot of information and details throughout the hiring process and keep the process streamlined.

Aspetti positivi:

It is very easy to keep a large amount of information all together in one place. For instance, you can move a hiring candidates through various, customizable stages of the hiring process and store materials such as resume, additional application materials (for instance, a writing sample) as well as interview assessments from interviewers, all in one place. It also allows you to store multiple email templates for a variety of needs so that communication can stay consistent from multiple hiring managers. Allows for communication right inside the program which helps streamline information.

Aspetti negativi:

It could benefit from more higher-level organization as it sometimes feels a little disorganized. It can be hard to identify duplicate applications, and it relies on a lot of manual inputs for accuracy.

Jazz up your Human resource skills

Commenti: Client sourcin, interview preparation makes it quite easy to manage a Small to medium enterprises

Aspetti positivi:

JazzHR lets you focus on the human and the meaningful side of Job recruiting. Start ups shall really benefit from JazzHR as there are no additional fees for more than one user.

Aspetti negativi:

Thee should be more pricing options and customer service be improved

Great for smaller companies

Commenti: I liked JazzHR when I worked for a smaller company, however when i compare to a bigger software like Workday, I think JazzHR is not my first choice.

Aspetti positivi:

I think this software was really great for lower volume of candidates or smaller companies.

Aspetti negativi:

I think there were features that were not utilized or maybe not even created that made it unfavorable.

As an ATS it does its job

Aspetti positivi:

It helps me manage my candidates in a requisition format.

Aspetti negativi:

Reporting is skewed. If you have to bulk upload candidates and you manually enter a value in for the source it will not reflect on the report. If you pull a report by source, instead of "Source Name" its noted as "My User Name" not helpful when you have to upload from multiple sources then determine source quality. Conversion metrics also don't line up in the reports as candidates applicant numbers don't line up within the req or report within the same designated time

Jazz HR is good but not GREAT

Commenti: Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.

Aspetti positivi:

The best part is that they’re TRYING to innovate. They just came out with some new features and that’s wonderful.

Aspetti negativi:

The ease of use as well as the user interface isn’t the BEST. It’s really not BAD, but Other interfaces are just better.

Abysmal Customer Service

Aspetti positivi:

The UX is nice and the software is easy to learn. All-around JazzHR's interface and usability are no better or worse than most competitors.

Aspetti negativi:

Horrid experience. From implementation to customer service and support, we've never had a good experience with anyone from JazzHR. The representative who gave us the demo was completely lacking in knowledge and could answer very few of the questions our team had for her about the ATS. When our team had an issue with removing evaluations they relayed there was nothing they could do and mentioned they'd make a note of this issue to the technical team. When we sought to suspend the service our account representative was in no way helpful and continuously repeated whatever script he was reading from. I would never recommend an ATS or any other product with such horrible customer service. Regardless of the quality of the product, there will come a time when you need to communicate with customer service/billing/tech support. With Jazz, that experience will not be great or even productive.