Chi utilizza questo software?

SuperSaaS è l'ideale per piccole e medie imprese e singole persone, compresi, a titolo esemplificativo eventi, fitness, istruzione, saloni di bellezza, cura degli animali domestici, terapisti, reclutamento, tour, parrucchieri, corsi di yoga, ecc.

Valutazioni medie

248 recensioni
  • Nel complesso 4.5 / 5
  • Facilità d'uso 4.5 / 5
  • Servizio clienti 4.5 / 5
  • Caratteristiche 4.5 / 5
  • Rapporto qualità-prezzo 4.5 / 5

Dettagli del prodotto

Dettagli del fornitore

  • SuperSaaS
  • http://www.supersaas.com
  • Fondata nel 2006

Informazioni su SuperSaaS

Soluzioni versatili e convenienti per gestire la propria pianificazione nel modo desiderato. Con SuperSaaS al proprio fianco, non è più necessario perdere tempo con gli scambi di e-mail. Potrai rimanere a disposizione dei clienti 24 ore su 24, 7 giorni su 7, inviare promemoria automatici via SMS/e-mail, creare liste di attesa e moduli personalizzati, accettare pagamenti e crediti online, sincronizzare i calendari, personalizzare lo stile del tuo sito, integrare il tuo sito web, progettare le tue promozioni, controllare gli accessi, impostare regole per i prezzi e molto altro. Disponibile in 34 lingue. Iscriviti per una prova gratuita!

Caratteristiche di SuperSaaS

  • Accesso da dispositivi mobili
  • Appuntamenti ricorrenti
  • Banca dati cliente
  • Gestione delle prenotazioni di camere
  • Pagamenti online
  • Pianificazione automatica
  • Pianificazione di gruppi
  • Prenotazioni online
  • Promemoria appuntamenti
  • Sincronizzazione dei calendari
  • Sistema multi-locale
  • Avvisi/Notifiche
  • Gestione delle prenotazioni di camere
  • Pianificazione automatica
  • Pianificazione del personale
  • Pianificazione delle lezioni
  • Pianificazione delle risorse
  • Pianificazione di gruppi
  • Pianificazione in tempo reale
  • Programmazione appuntamenti
  • Programmazione di infrastrutture
  • Sistema multi-locale

Le recensioni più dettagliate su SuperSaaS

Lots of flexibility for different needs/uses

Data della recensione: 14/12/2018
John M.
Consultant
Gestione di organizzazioni non profit, 13-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione 
4/5
Nel complesso
4 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: We wanted to bring semi-automated and self-serve elements to the process of informing a large group of volunteer mediators about upcoming mediations, indicating their availability, enabling the administrator to assign specific mediators to specific mediations, and providing them with notification and reminders of those assignments. We took awhile to customize the solution for our needs, a process that included an extensive beta test of the entire workflow and evaluating and incorporating the learning, before going live. The initial evaluation from the team is that the SuperSaas platform is definitely both saving staff time and adding efficiency and a sense of empowerment for our volunteers.

Vantaggi: I really appreciate that SuperSaas effectively addresses scheduling for specific needs/use cases that aren't easy to manage with most other software products - and it does so much more simply and inexpensively than full-fledged CMS solutions, and with a significant amount of customization for your specific circumstances. Being able to customize an online scheduling program for needs ranging from managing signups for classes (whether for fee or free; with waiting list or not; with bookings to be approved automatically, or requiring admin review; etc.), to managing bookings for meeting or rehearsal rooms or other resources, along with a flexible suite of automated email/text confirmations and reminders, is a tremendous help and time saver. And, when we went live with our SuperSaas schedule, both our staff and volunteers gave it great reviews for ease of use and reliability. Finally, one of the greatest calling cards for the SuperSaas software is their support staff: they are excellent - responsive (by email), helpful and nice.

Inconvenienti: Because of the range of use cases served by SuperSaas, and the amount of customization available, there's a bit of a learning curve for the admins of a schedule to select the type of schedule that's right for them and get it setup to function the way they want, with all the customizations available. But, that's to be expected. The platform does a pretty good job of explaining what each feature is and how it works, and there are extensive support articles available which not only help answer some of those questions, but sometimes illuminate cool features/opportunities of which you hadn't been aware, but, if you're trying to do anything that's off-center from the software's primary use-cases or functionality, it can been a bit confusing. The good news is that the support team is available and very helpful.

Excellent all-in-one scheduling/appointment/reservation system, lots of features and settings

Data della recensione: 12/11/2018
Special Projects
Istruzione superiore, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
4 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: It has made it possible to share limited equipment fairly with hundreds of students. I also like that for each reservation page we can have different settings. So on laser cutters we set limits on the number of reservations per week and how long each reservation can be. While on the water jet cutter each reservation is much longer and they can book twice as many days in advance. It also has a waiting list feature which is useful for booking field trips. I like that it sends email reminders, we use this to ask students to cancel if they can no longer go so other can go on the field trip.

Vantaggi: Very configurable, yet human readable. We evaluated other software and found they lacked easy to read settings. With SuperSaaS, you can just read a sentence in the settings page and understand what it will do. With other software you have to look up in a help/knowledge base what a toggle will do. It is clear that the designers of this software wanted to create a flexible tool that was good at a certain feature set. Also the technical support is very responsive. Within the same day I will usually get a reply from their team, often it feels from one of their programmers. This is different than other calendar systems which may reply even faster, but it is not a useful reply if coming from a level 1 tech support. With SuperSaas it does not feel like there are levels of tech support, just the fastest possible clear answer/resolution!

Inconvenienti: The interface looks like an old version of Google Calendar. I often have to tell people that while it looks like Google Calendar, it is not, and that it has many powerful features. The interface could be updated to be more modern. I know that they have updated the interface once before because in the settings there is a "classic or modern" toggle. I am already using the modern interface option but it looks very old.

Risposta del fornitore

da SuperSaaS il giorno 13/11/2018

Thanks for the great review! I agree that even the "Modern" look was starting to get a bit long in the teeth, so we just added a new theme last week that refreshes all buttons and dialog boxes. A larger update for the calendar is planned for next year.

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