SuperSaaS

Chi utilizza SuperSaaS?

SuperSaaS è l'ideale per piccole e medie imprese e singole persone, compresi, a titolo esemplificativo eventi, fitness, istruzione, saloni di bellezza, cura degli animali domestici, terapisti, reclutamento, tour, parrucchieri, corsi di yoga, ecc.

Cos'è SuperSaaS?

Soluzioni versatili e convenienti per gestire la propria pianificazione nel modo desiderato. Con SuperSaaS al proprio fianco, non è più necessario perdere tempo con gli scambi di e-mail. Potrai rimanere a disposizione dei clienti 24 ore su 24, 7 giorni su 7, inviare promemoria automatici via SMS/e-mail, creare liste di attesa e moduli personalizzati, accettare pagamenti e crediti online, sincronizzare i calendari, personalizzare lo stile del tuo sito, integrare il tuo sito web, progettare le tue promozioni, controllare gli accessi, impostare regole per i prezzi e molto altro. Disponibile in 34 lingue. Iscriviti per una prova gratuita!

Dettagli su SuperSaaS

SuperSaaS

http://www.supersaas.com

Fondata nel 2006

Panoramica dei prezzi di SuperSaaS

SuperSaaS dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di SuperSaaS è disponibile a partire da 8,00 USD/mese.

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SuperSaaS video
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Prezzo di partenza

8,00 USD/mese

Versione gratuita

Prova gratuita

Implementazione

Cloud, SaaS, Web

Formazione

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di SuperSaaS

Software per la gestione dell'agenda
Avvisi/Notifiche
Gestione delle prenotazioni di camere
Pianificazione automatica
Pianificazione del personale
Pianificazione delle lezioni
Pianificazione delle risorse
Pianificazione di gruppi
Pianificazione in tempo reale
Programmazione appuntamenti
Programmazione di infrastrutture
Sistema multi-locale
Accesso da dispositivi mobili
Appuntamenti ricorrenti
Banca dati cliente
Gestione delle prenotazioni di camere
Pagamenti online
Pianificazione automatica
Pianificazione di gruppi
Prenotazioni online
Promemoria appuntamenti
Sincronizzazione dei calendari
Sistema multi-locale

Recensioni su SuperSaaS

Stai visualizzando 5 di 255 recensioni

Nel complesso
4,6/5
Facilità d'uso
4,4/5
Servizio clienti
4,7/5
Caratteristiche
4,4/5
Rapporto qualità-prezzo
4,7/5
Andre Y.
President
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 21/5/2019

"Reliable, Fast, Easy to Update"

Commenti: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Vantaggi: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Inconvenienti: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Risposta del fornitore

da SuperSaaS il giorno 22/5/2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

  • Fonte della recensione 
  • Data della recensione: 21/5/2019
Zindzi J.
Center Coordinator
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 3/3/2020

"Outstanding Customer Service, Versatile Interface"

Commenti: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Vantaggi: I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Inconvenienti: Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

  • Fonte della recensione 
  • Data della recensione: 3/3/2020
Susi H.
Counsellor
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 15/7/2020

"Best booking system I've found"

Commenti: I can run my booking system with many users very successfully and never had system issues.

Vantaggi: Easy to use and customise.
Can easily change setting via a very comprehensive menu available on desktop and mobile.

Inconvenienti: Mobile version can be confusing with different methods to change booking hours and time slots, not as straightforward as just one click.

  • Fonte della recensione 
  • Data della recensione: 15/7/2020
David G.
Developer / reseller
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    2/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    3/10
  • Fonte della recensione 
  • Data della recensione: 8/7/2017

"BEST feature set... WORST frontend for customers"

Commenti: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Vantaggi: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Inconvenienti: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Risposta del fornitore

da SuperSaaS il giorno 8/7/2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

  • Fonte della recensione 
  • Data della recensione: 8/7/2017
Dave Z.
Owner
Musica, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 24/10/2018

"The best of the best"

Commenti: It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Vantaggi: I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Inconvenienti: I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is. It would be nice to have a few more options for superusers.

Risposta del fornitore

da SuperSaaS il giorno 28/11/2018

Hi Dave,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

  • Fonte della recensione 
  • Data della recensione: 24/10/2018