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AdvancedMD Billing Services
Cos'è AdvancedMD Billing Services?
AdvancedBilling: incrementa le entrate con facilità. Tutti gli strumenti necessari per la gestione delle richieste di risarcimento e dei conti attivi in un unico database. Clearinghouse automatizza i processi manuali e migliora il flusso di lavoro. ClaimsCenter offre liste di lavoro generate automaticamente, tracciabilità delle richieste e fatturazione centralizzata. Identifica facilmente i problemi con ClaimInspector, che elimina automaticamente le richieste di potenziali errori. I risultati sono sorprendenti, con un'accettazione dei reclami in prima istanza quasi pari al 100%. Lo studio funziona meglio = i tuoi pazienti stanno meglio.
Chi utilizza AdvancedMD Billing Services?
Medici, dirigenti medici, dirigenti clinici, dirigenti di studi, dirigenti d'ufficio, amministratori d'ufficio, dirigenti sanitari, infermieri, assistenti medici
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AdvancedMD Billing Services
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Recensioni su AdvancedMD Billing Services
Is it worth it?
Commenti: I can't say that I love AdvancedBilling. For how much it costs I feel like the interface needs to be easier and my questions should be answered by customer service much faster. I am still learning how everything works after 6 months. The training they provided from the billing side of things was lacking.
Aspetti positivi:
- Does a good job of scrubbing claims before submission to check for errors - Has a robust number of features and reports - Customer service can help answer routine questions fairly quickly
Aspetti negativi:
- Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field) - Not a very intuitive interface and lots of features are hard to find - Larger issues have been somewhat difficult to get answers from customer service - The monthly subscription fee is pretty high
Review of AdvancedMD
Commenti: We have been very pleased with AdvancedMD. The support contacts are easily accessible and provide assistance until the issue is resolved. The support team have always been courteous and professional. I am happy that AdvancedMD was chosen and it has proven to be a wonderful system for both practice management and EHR.
Aspetti positivi:
When our office began the process of implementing EHR, we reviewed multiple systems, narrowed it down to the top three, and then had demonstrations. AdvancedMD came out on the top due to the ability to customize documents for the chart and also text documents. We are able to run reports from the information that we have "customized" into the chart notes, which has been extremely valuable. The AdvancedInsight feature has also been very helpful in generating reports customized to specific needs that we have.
Aspetti negativi:
The prescription feature could be improved upon. Providers would like to select multiple prescriptions and send refill with one click. Our clinic has multiple services offered and we would love to see additional options with the scheduling feature so that a "block" of different services could be scheduled at one time.
The service would be good if they could make it faster
Commenti: I am planning on changing but put it off for 2020 and 2021.
Aspetti positivi:
This PM system is easy to use. There are some good features like eligibility check and the layout of the daily schedule. When you do get a support person they are usually good and not outsourced.
Aspetti negativi:
The system is so very slow. On the weekends it is impossible to work at all as they must slow down the servers even more. There is no function to auto send an email as a bill directly to the patient. You have to use their credit card company and machine to use the patient portal for payments. The PM does not directly connect to Fl Shots. Every extra module is an extra cost. Most of the hold time for support is very long.
Advanced MD
Commenti: We have been on this system since 1/2013. The conversion went fairly well. Since we are a very large practice with 24+ physicians and 16 locations, we understand we want/need some very specific reports. We have been able to figure out most of them with a variety of report types. I partake in the Product Advisory Group where we can voice suggestions for improvement and get to add feedback on future upgrades, etc. Compared to the system that we had converted from, this was a dream!
Aspetti positivi:
Has an easy to use, ad hoc reporting system to pull quick reports from Flex Reports. Training videos available at all times as well as the system user manual. System interfaces with our EHR system so charge entry is no longer a manual process.
Aspetti negativi:
The payment posting for insurance companies is not user friendly and needs an overhaul. But much better than our previous system. Lack of ability to effectively track prior authorization use but they are working on an enhancement. Payment plans for patients for balances on accounts is non-existent. Upgrade for custom reports writer is not user friendly.
I am very impressed with AdvancedMD. They have thought of almost everything!
Commenti: Efficiency and a more intelligent workflow.
Aspetti positivi:
The workflow makes a lot of sense. As a mid-sized billing service, I love the CBO Option. This allows us to work across all of our clients' databases at once, without having to log in-and-out of individual databases. This has greatly improved our efficiency! I also love the fact that AdvancedMD reviews our claims before they go out the door using professional claims review software. This software anticipates any potential coding issues or other problems on the claim before they even go to the clearinghouse. This helps us reduce our denial rate. The denials module is great - it has streamlined our denials management process in that we no longer work from paper. We now work from intelligently-created queues. This is another HUGE time saver. The Collections Lists for working Accounts Receivable is also well thought-out. We used to have to run paper reports in our old system to work Accounts Receivable. We now create work lists for our collections team and assign various payers to these work lists. This not only helps our collectors work A/R more efficiently, but it helps our supervisors manage the A/R queues better. Lastly, I love the Statement Module for patient statements. It is so easy and effortless to do patient collections now. AdvancedMD can even be set up to write off accounts that need to go to the Collection Agency automatically, and prepare a file that can easily be transmitted to our third-party collection agency. Great software!
Aspetti negativi:
As a cloud-based product, it can be a little slow occasionally, but not excessively slow. There are a couple of other small things I wish the software did differently, but I has certainly has exceeded my expectations.
