---
description: Scopri le funzionalità di athenaOne, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: athenaOne - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle cartelle cliniche](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone)

# athenaOne

Canonical: https://www.capterra.it/software/98735/athenaone

Pagina: 1/38\
Avanti: [Pagina successiva](https://www.capterra.it/software/98735/athenaone?page=2)

> Soluzione per la gestione degli studi medici e della loro fatturazione che aiuta a gestire reclami, appuntamenti, check-in dei pazienti, creazione di report e altro ancora.
> 
> Conclusione: valutazione di **3.8/5** stelle assegnate da 913 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza athenaOne?

Medici, dirigenti medici, dirigenti clinici, dirigenti di studi, dirigenti d'ufficio, amministratori d'ufficio, dirigenti sanitari, amministratori delegati, dirigenti d'ospedale, infermieri, assistenti medici

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **3.8/5** | 913 Recensioni |
| Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 3.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: athenahealth
- **Area geografica**: Watertown, USA
- **Anno di fondazione**: 1997

## Contesto commerciale

- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Stati Uniti

## Funzionalità

- Ammissione di pazienti
- Assistenza ambulatoriale
- Avviso di pagamento
- Banca dati dei medicinali
- Cartelle cliniche in formato elettronico
- Clinica polispecialistica
- Coinvolgimento dei pazienti
- Conforme alla legge HIPAA
- Creazione di grafici
- Cronologia delle fatture
- Fatturazione e contabilizzazione
- Fatturazione per consulenze mediche
- Gestione appuntamenti
- Gestione degli archivi
- Gestione dei medici
- Gestione dei pazienti
- Gestione dei pazienti ricoverati
- Gestione dei vaccini
- Gestione dell'inventario
- Gestione della clinica
- Gestione delle cartelle cliniche
- Gestione di casi
- Gestione di documenti
- Gestione moduli
- Gestione reclami
- Inserimento di codici e spese
- Medication Management
- Messaggistica sicura
- Monitoraggio della conformità
- Osservazioni cliniche
- Per fisioterapia
- Per scopi medici
- Piano di trattamento
- Portale dei pazienti
- Portale self-service
- Prescrizione elettronica
- Programmazione
- Programmazione appuntamenti
- Programmazione dei pazienti
- Programmazione di visite mediche
- Promemoria
- Pulizia delle richieste
- Remote Treatment Planning
- Schede di anamnesi medica
- Sistema multi-locale
- Supporto decisionale
- Tracciamento di vaccinazioni ed allergie
- Valutazioni iniziali
- Verifica dei criteri per l'assicurazione
- Videoconferenze

... e altre 1 funzionalità

## Integrazioni (31 in totale)

- Abridge
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Rectangle Health
- Response
- Rivet

... e altre 16 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)

## Categorie correlate

- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)
- [Software per cartelle cliniche elettroniche (cardiologia)](https://www.capterra.it/directory/32561/cardiology-emr/software)
- [Software per cartelle cliniche elettroniche di podologia](https://www.capterra.it/directory/32617/podiatry-emr/software)
- [Software di fatturazione per consulenze mediche](https://www.capterra.it/directory/30026/medical-billing/software)
- [Software per telemedicina](https://www.capterra.it/directory/30949/telemedicine/software)

## Alternative

1. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (536 reviews)
2. [SimplePractice](https://www.capterra.it/software/130710/simplepractice) — 4.6/5 (2828 reviews)
3. [Mend](https://www.capterra.it/software/165634/mend-app) — 4.6/5 (920 reviews)
4. [Practice Better](https://www.capterra.it/software/159263/better) — 4.8/5 (97 reviews)
5. [Pabau](https://www.capterra.it/software/140062/pabau-crm) — 4.7/5 (656 reviews)

## Recensioni

### "One of the Most Streamlined EMR Systems I’ve Used" — 5.0/5

> **Reneisha** | *10 maggio 2026* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system.
> 
> **Inconvenienti**: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes.
> 
> Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers.

-----

### "Happy office means happy patients" — 5.0/5

> **amy** | *27 febbraio 2026* | Studi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Athena incorporates everything into one place which is vital for a busy practice.  I found this to be a huge time saver as opposed to having to log into several different systems.
> 
> **Inconvenienti**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful.
> 
> Overall, my experience with AthenaOne has been positive.  I feel it saves valuable time and that benefits both office staff and the patient.  The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office.

-----

### "Warning: Athenahealth may put you out of business" — 1.0/5

> **dana** | *9 giugno 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers.
> 
> **Inconvenienti**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.&#10;&#10;Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing.&#10;&#10;Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was.
> 
> Horrendous, almost put me out of business after 26 years. I am very serious.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.

-----

### "athenaOne for the help" — 4.0/5

> **Haley** | *5 aprile 2026* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice. One of the standout features for me has been the automated billing. It's such a time-saver\! I no longer have to stress over the small details or chase down payments. Everything is handled smoothly, and I can focus more on my patients instead of paperwork. Another highlight has been the claims management feature. It keeps everything organized and helps minimize any errors. I appreciate that I get regular updates, which gives me peace of mind.
> 
> **Inconvenienti**: I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time was slower than I expected, which made things a bit stressful. Overall, while I appreciate the functionality of athenaOne, I just wish their customer service could keep up with the rest of the platform.
> 
> AthenaOne has made managing my practice so much smoother and more efficient. I truly appreciate how it helps both my team and my patients.

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### "Comprehensive and Reliable Practice Management Solution" — 5.0/5

> **ALISSA** | *13 aprile 2026* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place.
> 
> **Inconvenienti**: The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times.
> 
> Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data.

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Pagina: 1/38\
Avanti: [Pagina successiva](https://www.capterra.it/software/98735/athenaone?page=2)

## Link

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