RESMARK

Great product and service!

Commenti: Always amazing. Any issues resolved very quickly.

Aspetti positivi:

I love the ease of use to our clients and staff.

Aspetti negativi:

The picture upload on products makes it very difficult to upload proper images of product

RESMARK - Reservation System - Urban Kai review

Commenti: 10/10 - enjoy working with RESMARK systema and support team.

Aspetti positivi:

Reservations are straight forward and easy to access for customers.Roster reporting (manifest) are very simple to use for staff needs.

Aspetti negativi:

There are some features I would like to customize specific to our business but am able to work with the available tools currently!

3 Years Using Resmark

Commenti: Overall a great system, setup was rather involved, but once you get the base information(especially Hotel Pickup Locations and times) in, it gets easier. Love the Lodging Reports that show "Current Guests, Check In, or Check Out"...very helpful for managing housekeeping. Changes/Improvements have been made to the Automated Email System that made it a breeze to handle a lot of Marketing Tasks. Waiver Integration was also added since we started with Resmark, and that is a GREAT tool for managing waivers for different activities. Love the many options for each Item (Activity , Rental or Lodging) that allows you to create policies, options, fees, and even custom fields and then link them to different items. You can have several websites linked to your Resmark System and even choose which activities/items to offer on each site. Overall, great system and looking forward to new features.

Resmark is an Outstanding Company and Reservations Platform

Commenti: They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product.

Aspetti positivi:

Easy to use. Accurate. Attractive and accurate documents for our customers. Most importantly: Amazing Customer Service.

Aspetti negativi:

I literally have no cons to report. The excel over companies offering similar products.

RESMARK Systems Review

Aspetti positivi:

RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients.

Aspetti negativi:

This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training.