APS Payroll

Agrxis Review on APS Payroll

Commenti: I've found APS Payroll, a comprehensive payroll administration solution, to be a great tool for streamlining and automating our payroll procedures overall. Our payroll activities have been greatly simplified by the software's many features and functionalities. I really value how straightforward it is to navigate and manage employee information, deductions, and tax filings because to the user-friendly and intuitive design. Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing. Additionally, the customer service has always been accommodating and supportive anytime I've had questions or needed help. Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business.

Aspetti positivi:

I am ecstatic about APS Payroll and all that it has to offer. It has grown to be a priceless tool for managing my payroll and human resources procedures. The element of APS Payroll that I appreciate the most is its extensive and user-friendly interface. It gives me a consolidated platform from which to manage all facet of payroll administration, from hiring new employees to ensuring tax compliance and reporting. With only a few clicks, I can handle payroll, calculate taxes, and generate reports with the software's intuitive interface. By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business. Furthermore, APS Payroll offers great customer service. I can always count on their competent and helpful support staff for aid whenever I have a question or need it. I can now manage payroll in a way that is effective, accurate, and hassle-free thanks to APS Payroll. I wholeheartedly endorse APS Payroll to any company searching for a dependable and all-inclusive payroll solution.

Aspetti negativi:

Thus far, my experience with APS Payroll has been very positive and I have not encountered any issues or concerns.

I was nervous about switching our HRIS from ADP to APS.

Commenti: APS has far surpassed our expectations. The recruiting/hire feature has saved me hours of work in relation to on-boarding. It's been amazing to have the seamless transfer of employee data into payroll. More recently, APS was able to setup EDI feeds with most of our benefit carriers. Yet another reduction in my data entry responsibilities! :D

Aspetti positivi:

The ability to customize the software quickly and easily. The fast and knowledgeable customer service to help with any customization required has been my favorite feature since our transition to this software.

Aspetti negativi:

Happy to say that software works exactly as promised. This is more of a behind the scenes detail, but I wish at APS would draft our bank account for the lump sum total of the garnishment checks each payroll and then issue the individual checks from their account. As it stands, APS cuts individual garnishment checks from our bank account each week. This results in extra weekly admin on our company accounting side of things.

Software is OK

Aspetti positivi:

It is helpful to keep track of hours via their online interface.

Aspetti negativi:

That sometimes i get punched out while trying to get punched in.

Excellent Product for our Small Business without a Huge Investment

Commenti: Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.

Aspetti positivi:

This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place.

Aspetti negativi:

Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.

APS Payroll and Hiring Software is second to none

Commenti: We are solving payroll and new hire issues. They make it so easy for our reps to complete their onboarding process that we can't imagine ever going back to our old software. They also make it extremely easy to troubleshoot payroll issues in the even that a rep didn't receive their pay card or direct deposit.

Aspetti positivi:

I love the ease of use that this product offers. Even your day 1 employees can get the hang of this software before lunch time on their very first day using it. I also really like that they are continually updating and improving the software as the professional landscape grows and changes through technology. APS seems to be at the forefront of advancing their software so you'll never be frustrated at using a slow or outdated software for hiring or payroll. All in all this is just a great product that anyone can use and that is a major selling point for any business owner. Nobody wants to spend tons of time and money just training their HR and payroll teams to use their software and APS keeps that cost at a minimum.

Aspetti negativi:

I can't really think of anything i don't like about this software. I guess the one thing that i think APS could improve is where they put the search bars to search for current employees. Right now you have to go to a specific page to search for already hired employees while the applicant search bar can be accessed from the main screen.

Great Software from Great People! Exceptional Customer Service & Usability

Commenti: A BREATHE OF FRESH AIR. Really good, honest people from sales through support. I had a few unique things I needed and they got me accurate answers and worked with me. The software is very proven and reliable which is their reputation and what got me interested in making the switch.

Aspetti positivi:

The implementation was flawless. The sales team (unlike others we looked at) took extra effort to NOT over promise what they couldn't deliver. I felt like they were really there to help me. I never felt pressured for a decision. Onboarding was straight-forward and I self-guided myself through most of it. However, anytime I needed help personal customer service was right there to help. NOT COMMON WITH OTHER SOFTWARE IN THIS SPACE.

Aspetti negativi:

APS focuses on clean functionality, which I appreciate. The UI is basic and could be improved, but it does everything I need which is what I really care about.

Great Payroll software!

Commenti: APS since my last review came out with a app for employees to access their basic information and also to clock in and out from. This app has solved all the problems I was having with our crew and troubleshooting the issues we were having trying to keep time cards accurate. This has been extremely helpful.

Aspetti positivi:

The software is very straightforward and easy to use. Reports are organized and the features that allow you to conduct performance reviews as well is great. We are converting everything over from paper to digital for all HR needs and without this software would be a lot harder. Getting a new employee added and deleted from the system is easy and straightforward too.

Aspetti negativi:

I have no complaints at this time, the previous review I left stated I was disappointed with APS not having an app for employees being able to clock in and out from remotely which that has been corrected and the app is working great

Great but needs some updating

Commenti: We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that.

Aspetti positivi:

Benefit management and carrier connection. Ease of use for employees and administrators. Accuracy of timekeeping and payroll. Leave of Absence event tracking.

Aspetti negativi:

Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. Customer Service is great and responsive but sometimes you get different answers from different reps.

Love it so far

Commenti: Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Aspetti positivi:

I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.

Aspetti negativi:

You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.

Switching to APS Was a Smart Move

Commenti: I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!

Aspetti positivi:

I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService.

Aspetti negativi:

We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card.

Great Value

Commenti: APS Payroll has been a major improvement for our company. Our records are now more detailed and our reporting is more accurate. Also, we've been able to save over a day in the processing time for payroll. However, the best thing APS has offered is their customer service. Every employee of theirs has been top notch with solutions and very prompt.

Aspetti positivi:

APS Payroll tracks time and automates the time entry process, which had been unavailable to us through a previous provider. We also have staff at multiple locations, and APS gives a variety of options for clocking in/out. We were able provide "time clocks" to each location with relatively little start up costs. The user interface is very easy to understand and almost all of our users were able to learn how to use APS in less than a day.

Aspetti negativi:

About the only issue we've run into thus far is with the linking of the tablets when using the tablet app. At two locations, the tablets will occasionally unlink for reasons we are unsure. However, the fix is easy and can be done the average user.

APS saved me lots of time.

Commenti: It has bee great compared to our old platform Paylocity

Aspetti positivi:

Being a one person HR department, APS makes everything I need accessible. It is simple, intuitive, and easy to use. I particularly like the applicant tracking system, which also automates the onboarding process. APS Hire

Aspetti negativi:

Sometimes the custom reporting has some glitches, but our dedicated client service team rectifies the issue pretty fast.

APS more than a payroll solution.

Commenti: I have worked with APS for almost 10 years. Their level of customer service and willingness to listen and find solutions to unique opportunities puts them above their competitors.

Aspetti positivi:

The addition of APSHire has made recruiting and onboarding more efficient and easier for applicants. Having the ability to allow them to complete paperwork from any computer has reduced the days to hire.

Aspetti negativi:

My only comment might be with more robust reporting options.

Efficient, Functional & Easy!!

Commenti: It has been amazing! From sales to implementation to service, I always get helpful and quick responses. Processing payroll is quick and efficient! And APS Hire is a great tool for finding and hiring employees. My managers love it!

Aspetti positivi:

I love how user friendly this software is! It was a fairly seamless transition from previous provider and has been easy to use and a breath of fresh air. Processing payroll is a breeze and I am so happy we made the change.

Aspetti negativi:

Only what I have not learned or trained to use!

APS is definitely worth it!

Commenti: The whole process goes very smoothly. If we have something we want to change, the change gets made fairly quickly. If we need to speak to a rep they are a phone call or email away.

Aspetti positivi:

At first I was hesitant to switch to APS but I realized early on that it was very worth it!

Aspetti negativi:

We had a few changes we had to make to our particular module, but it only took a little while to be available.

Intuitive & easy to use with great customer care

Commenti: Very happy with it and appreciate the customer service - shout out to [SENSITIVE CONTENT HIDDEN]!

Aspetti positivi:

The reporting features and the payroll audit summary are so helpful and convenient when pulling metrics or finding important information in a snap.

Aspetti negativi:

Being that it's a smaller platform, it does not integrate with other software platforms where data pull is needed from our payroll HRIS.

Excellent software for a small business

Commenti: I'm extremely pleased with this software. I would highly recommend to any company.

Aspetti positivi:

I like the ease of the software and the quick response from the support team when I have a question.

Aspetti negativi:

At this point, I have yet to encounter anything about this software that I'm not happy with.

APS Captures All the Necessary HR Functions in One Easy-to-Use Package

Commenti: We cut our costs in half and doubled our functionality. The implementation team spent more time on training than all of our previous payroll vendors combined. Answers to questions are a click away from within the system or a quick phone call to a dedicated team member. I highly recommend this product to companies of all sizes or to companies with multiple divisions to manage.

Aspetti positivi:

What's not to like? From implementation to use, the team at APS managed our conversion smoothly. Their dedicated tax team is always one step ahead of me and does regular audits to make sure we are compliant in all areas. I work with a specific payroll team so I know when I call or send in a support request through the online system, I will always be talking to the same people who know my account. Everything is contained within one module so you don't have to wonder if the information you enter in one part of the program is going to sync properly with other areas. Real-time updates keep all my reporting accurate.

Aspetti negativi:

We have had some occasional minor issues with our field techs being able to enter information to their timecards through the mobile app which is actually just a mobile friendly version of the online system. A true app is being released soon and I expect it will eliminate any small issues we've had in the past.

An Absolute Pleasure to Work With APS

Commenti: Simplify time keeping on three sites, make payroll process more user friendly and eliminate printing paper reports, integrate with QuickBooks software, and streamline on-boarding and information collection.

Aspetti positivi:

The setup was easy, their team did most of the work. I really like having a team of people assigned to my account that I have came to know and rely on, so I deal with the same people all the time. Help is an email or phone call away and my team are very responsive. Customer service is awesome!

Aspetti negativi:

Not much to dislike. In fact, what I do not like is that my own HR people haven’t utilized the on-boarding and HR functions or the software as of yet. The mobile services are not perfect and take some time to get functioning.

Time saver!

Commenti: This has greatly helped supervisors monitor for overtime. It's the first system we've used to digitally process time off requests, and after using a paper system for year, this has been a welcome change. Highly recommend.

Aspetti positivi:

This has been a great tool for managing employee time, benefits and leave in our organization. The self-serve portal is great for allowing employees to clock in/out from anywhere on campus (it is geofenced). It allows both employees and supervisors to easily monitor time so overtime is not so frequent. We also used it for benefit enrollment which streamlined the entire process for everyone!

Aspetti negativi:

The only glitch I've found is that the only spot to enter an employee comment is before you click "clock out" or "clock in," so an extra clock in/out is necessary to add a comment, and then the admin has to clean up that time entry. (Comments are necessary if a punch is missed: for example, if an employee forgot to clock in from lunch, they would have to enter the comment "missed clock in after lunch 12:15" before they clock out.

Simple and cost effective payroll solution

Commenti: Quick, effcient payroll processing with the flexibility to write paychecks on the fly, if necessary.

Aspetti positivi:

This is easy to use product with great customer support. It is perfect for our small company. I love the fact that since it is all web-based, I can process my payroll from anywhere that I have an internet connection.

Aspetti negativi:

Would like to be able to download an individual employee's attendance record in a calendar format for a good visual representation of attendance.

just what we needed

Commenti: APS makes it so easy for us to process payroll. We have employees with split departments and payroll codes and APS handles it all!

Aspetti positivi:

APS is a terrific tool and the best part for us is the ease of operation. The menus and drop down boxes are logical and not complicated. Maneuvering through each screen, tab, and function is simple and intuitive.

Aspetti negativi:

We just don't use enough of the system - there are so many additional capabilities and functions that we are not utilizing at the present time. For example, we do not use the timekeeping function. Right now our organization still utilizes a paper time card instead of the timekeeping module in APS!

Aps - Made my life easier

Commenti: Excellent. From implementation thru now, I feel that APS has helped me completely make my life easier when it comes to payroll/HR functions. I love the fact that I have one point of contact and dont have to dial into a call center.

Aspetti positivi:

APS is a one stop software...One website with everything that you need for HR, Payroll, time keeping, etc. The software is very easy to use and super user friendly. I have been on APS for about a year and have been very happy with the move.

Aspetti negativi:

Other than a few buttons and minor functionality issues, I don't really have any issues.

APS for Mid Size Companies

Commenti: I'm very happy with the software and love the customer support.

Aspetti positivi:

Easy to use, for both HR administrators and managers; employees also find it easy to manage.

Aspetti negativi:

Would like to be able to customize reports better, so that they are easier to read and follow.

APS eliminates the company's PR tax liability & has wonderful one on one customer service.

Aspetti positivi:

APS has unlimited resources and reports and the customer service if great. It has safety nets during the payroll process that makes mistakes virtually impossible.

Aspetti negativi:

Occasionally the system slows down on the processing speed. The speed is generally back up and going within a couple of hours.