Da 18 anni aiutiamo le aziende
a scegliere i migliori software
Soffront CRM
Cos'è Soffront CRM?
Soffront offre una piattaforma di marketing e un CRM pluripremiati insieme a servizi di marketing completamente gestiti. Da oltre 25 anni Soffront aiuta migliaia di imprese a stabilire il proprio marchio, generare più lead e concludere più vendite.
Soffront offre ai clienti l'accesso a un team di marketing esperto che lavora per loro come un team esterno. I servizi di marketing gestito offerti includono la progettazione di siti web, SEO, pubblicità digitale e servizi di social marketing.
Chi utilizza Soffront CRM?
Sia PMI che aziende.
Hai dubbi su Soffront CRM?
Confrontalo con un'alternativa popolare
Soffront CRM
Altre alternative interessanti a Soffront CRM
Recensioni su Soffront CRM
Good marketing automation software
Aspetti positivi:
Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation.
Aspetti negativi:
Duplicate creation, need option in multiple fields or user can select based on his fields. Edit option should be given
We are very sad to have to leave
Commenti: We were so sad to hear that our Board of Directors decided that we needed to combine our EMR with our CRM to create one software system. This is the only reason we are leaving Soffront
Aspetti positivi:
The biggest asset was the customer service. You can have the best software in the world but it's useless without good customer service. I had the same rep for 9 years! The ability to be able to reach our to a living person daily if needed was the single most important factor in us staying as long as we did.
Aspetti negativi:
I really don't have anyone thing I disliked. I will say that I did some things in Soffront that, had I known the consequences, I might not have done. So I guess that was a training issue.
Penny wise, pound foolish
Commenti: The system navigation is clunky and not user-friendly. The variety of options are limited. Email content corrupts on sending out mails to a third party. Upload of content is slow. Quality is horrific. Service is delayed and they cannot seem to grasp that as an end user my job is not to solve or figure out their complicated back-end systems. Little communication is provided and is very hard to find in order to find a "specific protocol" which is definitely not at all in line with industry best practice standards. Today I opened my CRM system to find that the email newsletter that I've been drafting for 2 days, is just missing. Even after a call with them, and being told it definitely would be available on backup, it was lost. Never had such shocking service or experienced such a terrible product in my life. The discounted price is not worth the pain. A massive big no for me.
Aspetti positivi:
Absolutely nothing. Not more I can say about it.
Aspetti negativi:
Absolutely everything. Not more I can say about it.
Easy to use and reliable
Aspetti positivi:
We have used this product for 20 years. It has been very reliable throughout the years. In the early years we had to archive the data annually to be performance effective. In later versions this was not necessary. The search capability is very flexible and allows for many variations. Overall this software is really good.
Aspetti negativi:
The report writer is limited and is not very robust. They have some canned "types" of reports and that is all you can get. You can get to the data easy but not in a nice formatted report format.
Great CRM for my marketing business
Commenti: It allowed me to get a Lead to a Customer quickly while capturing all the notes and interactions along the way.
Aspetti positivi:
When I get a lead from the website it goes right to the CRM and the sales team can follow up. The stages it goes through from Lead to Customer is intuitive and helps by not letting any leads fall through the cracks.
Aspetti negativi:
I'm looking for them to do some improvements on their phone app. It's too simple and needs additional functionality.
