--- description: Scopri le funzionalità di Plivo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Plivo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per gestire la comunicazione in cloud](/directory/31362/cloud-communication-platform/software) > [Plivo](/software/164618/plivo) # Plivo Canonical: https://www.capterra.it/software/164618/plivo Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/164618/plivo?page=2) > La piattaforma API per SMS e voce di Plivo mette a disposizione delle imprese un modo semplice, veloce e scalabile per modernizzare le comunicazioni con i clienti. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 84 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Plivo? Responsabili delle decisioni e sviluppatori apprezzano Plivo per la facilità d'uso, la qualità, l'affidabilità e la scalabilità. Responsabili delle decisioni tecniche che cercano un approccio consultivo e un'ampia esperienza di mercato. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 84 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Plivo - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 0,01 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Germania, India, Messico, Nuova Zelanda, Regno Unito, Singapore, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio/Video Conferencing - Chat/Messaggistica - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Comunicazione multi-canale - Conversione testo-parola - Coupon per cellulari - Creazione di report/analisi - Digitazione di tasti del telefono - Gestione contatti - Gestione dei sondaggi - Gestione di call center - IVR - Instradamento automatico - Instradamento delle chiamate - Integrazione telefonia-computer (CTI) - Invio di SMS di massa - Messaggio vocale - Messaggistica bidirezionale - Messaggistica programmata - Messaggistica via SMS - Monitoraggio delle chiamate - Monitoraggio delle chiamate - Personalizzazione dei messaggi - Registrazione delle chiamate - Registrazione delle chiamate - Risposte automatizzate ## Integrazioni (1 in totale) - Salesforce Sales Cloud ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 ## Categoria - [Software per gestire la comunicazione in cloud](https://www.capterra.it/directory/31362/cloud-communication-platform/software) ## Categorie correlate - [Software per gestire la comunicazione in cloud](https://www.capterra.it/directory/31362/cloud-communication-platform/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software per contact center](https://www.capterra.it/directory/32035/contact-center/software) ## Alternative 1. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (223 reviews) 2. [Squaretalk](https://www.capterra.it/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) 3. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Twilio](https://www.capterra.it/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 5. [VirtualPBX](https://www.capterra.it/software/149117/business-voip) — 4.7/5 (36 reviews) ## Recensioni ### "Reliable Communication Platform with Extensive Features" — 4.0/5 > **Imran** | *16 giugno 2023* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Plivo provides excellent call quality, SMS delivery rates, and reliable voice and messaging services. Their documentation is comprehensive. > > **Inconvenienti**: The learning curve can be steep for users with limited technical expertise. > > Plivo is a top-notch communication platform that offers reliability and extensive features. ----- ### "Plivo offers a great per minute Trunk with worldwide coverage" — 5.0/5 > **Abner** | *27 giugno 2019* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It easily integrates with 3CX and works all over the world. Support has improved significantly compared to the last years and now we are using it much more. > > **Inconvenienti**: The service should have templates that work with PBX systems > > Great service with endless flexibility ----- ### "Good for smaller businesses, not so good for large cross application implementation" — 3.0/5 > **David** | *21 giugno 2019* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like that they offer request logs for all calls and allow you to purchase phone numbers through the API. Their customer support if often times friendly and quick to respond, and the console interface looks nice. They also provide a nice set of API documentation with example requests and responses that allows you to instantly change between languages to make it much easier to understand the system. > > **Inconvenienti**: The API leaves a lot to be desired. The main issue I have is that whenever there is an issue often times the API just throws a generic exception with a message like "Object not found". This leads us to needing to catch exceptions and compare the error string to understand what's going on when say, for example, a phone number purchase was unavailable. I would much appreciate it if the API was re-worked to better handle this kind of situation. I really shouldn't be expecting to catch exceptions. To compound the frustration, Plivo has the tendency to update the server side of their API without warning or documentation. This has caused our system to break on a few occasions. This could be easily mitigated by a change-log or hosting multiple API versions. Another issue I find is that the console interface (While it looks nice) it has a fair few bugs with it, especially when viewing request logs. It's also a bit confusing to navigate. I'm not above learning to use a complex system, it's just that there are some strange things. Like how sub accounts are handled. For example there's no capability to search or sort the sub accounts. This makes it really annoying to use, and to make matters worse, there are other pages such as the Applications page and the Endpoints page that support this. Maybe we're using sub accounts wrong but I think this shouldn't be such a hard thing to implement. But that's my point. There are some oddities like this that make the system more difficult to use. > > It's been ok, aside from annoying API issues and the occasional oddities with the console interface Plivo does provide a good service for smaller businesses that have a low throughput. However for a bigger company like ours that makes heavy use of the API we've found it rather frustrating. ----- ### "My Review of Plivo" — 5.0/5 > **Travis** | *27 giugno 2019* | Gestione formativa | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: API documentation and ease of use have been my strongest 'likes' of Plivo. It was really simple to utilize the PHP examples to setup my phone application. > > **Inconvenienti**: Account management and the overall UI is difficult to navigate and missing a lot. For instances logs take upwards of 5+ minutes to show, some logs are hidden on one screen, others located somewhere else. Account management for sub-accounts doesn't exist (other than changing the name). Should be a way to further manage them, for instance setting balances and limits for the sub accounts, be able to pull account usage reports/payments more directly related to the sub account. Also the types of numbers and what exactly they offer is not clear. > > I am utilizing the Plivo platform for school districts to help provide a more cost effective phone sharing option. It has been great but I think we will need to do a lot of the heavy lifting ourselves with managing the sub accounts (schools/customers). ----- ### "Plivo For Business" — 4.0/5 > **Matthew** | *21 agosto 2018* | Telecomunicazioni | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I've built my business using the Plivo platform. The API is easy to use and the price is cheap enough for me to mark up a bit to actually run a viable business. > > **Inconvenienti**: Pricing in the United States, Canada, and several countries are perfect, but once you start going into other places, including India, Egypt, Malaysia, etc. The prices are definitely more expensive and while I cater to a global audience, the audience is best when they are from the US, Canada, UK, etc. > > My experience has been amazing at Plivo. From the time they gave me a trial and even extended it by giving me an extra $ just to keep testing my applications, as I wasn't done yet. Plivo support usually gets back within 24 hours and almost always the problem has been resolved. ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/164618/plivo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/164618/plivo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | ----- ## Dati strutturati